The following end-to-end encryption session types are available, by request, for your Webex site.

Webex Meetings

  • Pro-End to End Encryption_VOIPonly—Webex Starter, Plus, Business, and Enterprise plans.

  • Pro 3 Free-End to End Encryption_VOIPonly—Webex Free plans.

Webex Support

  • SC-End to End Encryption_VOIPonly—Enterprise plans.

These session types support end-to-end encrypted content share, video, and VoIP audio.


If you decide to add Public Switched Telephone Network (PSTN) audio, the audio isn't encrypted through the Call me and Call in audio connection options, and video and VoIP aren’t end-to-end encrypted. Only content share is end-to-end encrypted.

The features that aren't available for end-to-end encryption session types are:

  • Personal Room meetings

  • Join before host

  • Video-device enabled meetings

  • Cisco Webex Meetings Web App

  • Linux clients

  • Network-Based Recording (NBR)

  • Saving session data, transcripts, meeting notes, and so on

  • Remote computer sharing

  • PSTN audio (Call me and Call in options)

1. Request for End-to-End Encryption Session Types on your Webex Site

End-to-end encryption session types aren't enabled on all Webex sites by default and are only available by request.

2. Enable End-to-End Encryption Session Types for Users


This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, or Enterprise plan.

After end-to-end encryption session types have been enabled on your Webex site, you must set end-to-end encryption session types as the default for new users, and then enable the session types for existing users, depending on if you manage your Webex site in Control Hub or Site Administration.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Select the Webex site to change the settings for, and then select Configure Site.

3

Under Common Settings, select Session Types.

4

Locate the session types available for your plan, check the Default for New Users check box, and then select Update.

  • Pro-End to End Encryption_VOIPonly—Webex Starter, Plus, Business, and Enterprise plans for Webex Meetings
  • Pro 3 Free-End to End Encryption_VOIPonly—Webex Free plans.
  • SC-End to End Encryption_VOIPonly—Webex Enterprise plan for Webex Support.
5

Optionally, you can customize these session types to add more features, as long as you keep End-to-End Encryption as a feature and choose features that work with end-to-end encryption.

6

To ensure that these session types are enabled for specific users:

  1. Go to Users and select the user.

  2. In the panel that opens on the right, in the Services section, select Meeting.

  3. Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Webex Meetings Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save.


 

To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub.

7

To make these session types mandatory, uncheck the check boxes for all other session types.

When users schedule their meetings, only the session types you've enabled will be available.

8

Select Update.

Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their Webex site and go to Preferences > Audio and Video and then click Save for audio to work with their meetings.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types.

2

Locate the Pro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update.


 

The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans.

3

Optionally, you can customize these session types to add more features, as long as you keep End-to-End Encryption as a feature and choose features that work with end-to-end encryption.

4

To ensure that these session types are enabled for specific users:

  1. Go to User Management > Edit User, and click the name of the user.

  2. Under Privileges, make sure that the Webex Meetings Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update.


 

To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration.

5

To make these session types mandatory, uncheck the check boxes for all other session types.

The Pro-End to End Encryption_VOIPonly session type will be the only session type available under Meeting type when users schedule meetings. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions.

6

Select Update.