The following end-to-end encryption session types are available, by request, for your Webex site.

Webex Meetings

  • Pro-End to End Encryption_VOIPonly—Webex Starter, Plus, Business, and Enterprise plans.

  • Pro 3 Free-End to End Encryption_VOIPonly—Webex Free plans.

Webex Support

  • SC-End to End Encryption_VOIPonly—Enterprise plans.

These session types support end-to-end encrypted content share, video, and VoIP audio.


If you decide to add Public Switched Telephone Network (PSTN) audio, the audio isn't encrypted through the Call me and Call in audio connection options, and video and VoIP aren’t end-to-end encrypted. Only content share is end-to-end encrypted.

The features that aren't available for end-to-end encryption session types are:

  • Personal Room meetings

  • Join before host

  • Video-device enabled meetings

  • Cisco Webex Meetings Web App

  • Linux clients

  • Network-Based Recording (NBR)

  • Saving session data, transcripts, meeting notes, and so on

  • Remote computer sharing

  • PSTN audio (Call me and Call in options)

Request for End-to-End Encryption Session Types on your Webex Site

End-to-end encryption session types aren't enabled on all Webex sites by default and are only available by request.

  • If you're on a Webex Free plan created after March 18, 2020, all you have to do is open a support case to enable it for your host account.

  • If you're on a Webex Free plan created before March 18, 2020, open a support case and then Enable End-to-End Encryption Session Types for Users.

  • If you're on a Webex Starter, Plus, or Business plan, contact support and then Enable End-to-End Encryption Session Types for Users.

  • If you're on an Enterprise plan, contact your Customer Success Manager (CSM) and then Enable End-to-End Encryption Session Types for Users.

Enable End-to-End Encryption Session Types for Users

After end-to-end encryption session types have been enabled on your Webex site, you must follow the steps below to set end-to-end encryption session types as the default for new users, and then enable the session types for existing users, depending on if you manage your Webex site in Control Hub or Site Administration.


This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, or Enterprise plan.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Select the Webex site to change the settings for, and then select Configure Site.

3

Under Common Settings, select Session Types.

4

Locate the Pro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update.


 

The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans.

5

Optionally, you can customize these session types to add more features, as long as you keep End-to-End Encryption as a feature and choose features that work with end-to-end encryption.

6

To ensure that these session types are enabled for specific users:

  1. Go to Users and select the user.

  2. In the panel that opens on the right, in the Services section, select Meeting.

  3. Under Webex Meeting Sites, select the Webex site, and make sure that the Webex Meetings Pro-End to End Encryption_VOIPonly and Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save.


 

To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub.

7

To make these session types mandatory, uncheck the check boxes for all other session types.

The Pro-End to End Encryption_VOIPonly session type will be the only session type available under Meeting type when users schedule meetings. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions.

8

Select Update.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types.

2

Locate the Pro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update.


 

The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans.

3

Optionally, you can customize these session types to add more features, as long as you keep End-to-End Encryption as a feature and choose features that work with end-to-end encryption.

4

To ensure that these session types are enabled for specific users:

  1. Go to User Management > Edit User, and click the name of the user.

  2. Under Privileges, make sure that the Webex Meetings Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update.


 

To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration.

5

To make these session types mandatory, uncheck the check boxes for all other session types.

The Pro-End to End Encryption_VOIPonly session type will be the only session type available under Meeting type when users schedule meetings. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions.

6

Select Update.