IP Phones

The following Cisco IP Phones support Webex Calling:

• Cisco IP Phone 6800 Series Multiplatform Phones (Audio phones—6821, 6841, 6851, 6861, 6861 Wi-Fi, 6871, 6871 with color display)

• Cisco IP Phone 7800 Series Multiplatform Phones (Audio phones—7811, 7821, 7841, 7861).

  • Cisco IP 7821 and 7861 devices require V03 or later hardware version to convert to MPP.

  • Cisco IP phone 7841 requires V04 or later hardware version to convert to MPP.

• Cisco IP Phone 8800 Series Multiplatform Phones

  • Audio phones—8811, 8841, 8851, 8861

  • Videophones—8845, 8865, 8875

To migrate Enterprise phones to Webex Calling, check the following:

• Supported phone model

• VID

• Device eligibility

Your Cisco multiplatform device must run software version 11.3.1MES5 or later.

On-board Cisco Multiplatform devices with Cisco Webex cloud. See the Webex Features available on Cisco MPP devices article for details.

Desk Phones

• Cisco Desk Phone 9811

• Cisco Desk Phone 9841

• Cisco Desk Phone 9851

• Cisco Desk Phone 9861

• Cisco Desk Phone 9871

DECT Phones

Cisco IP DECT 6800 Series with Multiplatform Firmware

• Cisco IP DECT 6823 Handset

• Cisco IP DECT 6825 Handset

• Cisco IP DECT 6825 Handset Ruggedized

• Cisco IP DECT DBS 110 Base Station

• Cisco IP DECT 210 Base-Station

For Webex Calling/Wholesale, these offers apply:

• Cisco IP DECT DBS 110 supports Single Cell deployments only with Repeaters.

• Cisco IP DECT DBS 210 supports Single, Dual, and Multi-Cell deployments with Repeaters.

See the Supported Third-Party Devices for the supported non-Cisco DECT devices.

Wi-Fi phones

Webex Calling supports these Wi-Fi phones:

• Cisco 840

• Cisco 860

Conference Phones

Webex Calling supports these conference phones:

• Cisco IP Conference Phone 7832

• Cisco IP Conference Phone 8832

• Polycom SoundStation IP 5000

• Polycom SoundStation IP 6000

Analog Telephone Adapters (ATAs)

• ATA191 Multiplatform

• ATA192 Multiplatform

• VG400 ATA

• VG410 ATA

• VG420 ATA

ATAs connect non-IP devices, such as analog phones, fax machines, and overhead paging systems, to your network and allow them to act as Webex Calling devices.

The following phone accessories support Cisco IP Phones with Multiplatform Firmware:

• Cisco Headsets

• Jabra Headsets

• Wall mount kits

• Key Expansion Modules (Cisco IP Phone 6851, 8851, 8861, and 8865)

Use the following SKUs when you order an expansion module for a multiplatform phone:

• Cisco IP Phone 6851—CP-68KEM-3PCC=

• Cisco IP Phone 8851, 8861, and 8865—CP-8800-A-KEM-3PC=, CP-8800-V-KEM=, CP-8800-A-KEM=

• Cisco IP Phone 8851, 8861, and 8865—CP-8800-V-KEM-3PC=, CP-8800-V-KEM=, CP-8800-A-KEM=

Key Expansion Module Limitations

Use Audio (A version) and Video (V version) Key Expansion Modules interchangeably on supported devices, with these limitations:

• Use key expansion modules that are connected to multiplatform phones to monitor line overflow and manual long-press, speed-dial assignment.

• Key expansion modules connected to multiplatform phones only support default background images.

• Key expansion modules are used as overflow for Webex Calling and keys can’t be assigned. If an administrator assigns more monitored lines than the phone can handle, the line status overflows to the key expansion module. For more information, see Cisco IP Phone 6800 Series and Cisco IP Phone 8800 Series Multiplatform Phones.

Webex Calling platform supports the following Cisco Board, Room, and Desk Series Devices. Some of these devices support native SIP registration. The devices that support native SIP registration also supports the Webex Calling features that are defined in the Webex Calling Feature Support Matrix.

For more information about these devices, see Devices page.

Devices that support native SIP registration to the Webex Calling platform:

• Cisco Desk Pro

• Cisco Board Pro G2

• Cisco Board 55

• Cisco Board 55S

• Cisco Board 70

• Cisco Board 70S

• Cisco Board 85

• Cisco Room 55

• Cisco Room 55 Dual

• Cisco Room 70

• Cisco Room 70G2

• Cisco Room Kit

• Cisco Room Kit Mini

• Cisco Room Kit Plus

• Cisco Room Kit Plus Precision 60

• Cisco Room Kit Pro

• Cisco Room Kit EQ

• Cisco Room Kit EQX

• Cisco Desk

• Cisco Desk Mini

• Cisco Desk Hub

• Cisco Spark Board 55

• Cisco Room Navigator for Table

• Cisco WebEx Codec Plus

• CS Codec Pro - stand alone

• Spark Room Kit unit

To activate your Cisco Board, Room, and Desk Series Devices on Webex Calling, the device must run the software version CE8.3.4 or later for RoomOS, depending on the device type.

Webex Calling is supported on devices that run on RoomOS 10.x or newer version.

IP Phones (desk phones)

The following Yealink Phones support Webex Calling

• T3 Series Phone: T33G

• T3 Series Phone: T31W, T34W

• T4 Series Phone: T41S, T42S, T43U, T46U, T46S, T48S, T48U, T40G

• T5 Series Phone: T53W, T54W, T57W, T58A/T58V, T58W, EXP 40/50

• T7 Series: T73U, T73W, T74U, T74W, T77U

• T8 Series: T85W, T58W Pro, T87W, T88W, T88W Pro, T88V Pro

  Control Hub supports T58A and T58V models through the T58V device type.

• Accessories: EXP55 expansion module

The following Poly Phones support Webex Calling

• VVX 101, 150, 201, 250, 301, 311, 350, 401, 411, 450, 501, 601

• SoundStation 5000, 6000

• CCX 400, 500, 505, 600, 700

• Edge E 100, 220, 300, 320, 350, 400, 450, 500, 550

• ATA 400, ATA 402

Conference Phones

The following Yealink Conference Phones support Webex Calling

• CP920, CP960

• CP925, CP965

The following Poly Conference Phones support Webex Calling

• TRIO Series: 8300, 8500, 8800

• TRIO Series: C60

Customer-Managed

Door Phones/Intercoms, Speakers, and Pagers

Algo Supported Models

IP Speakers & Horns

• 8180 (G2), 8186, 8188, 8189, 8190 & 8190S, 8196, 8198

IP Pager Adapter

• 8301, 8373

IP Strobe Lights

• 8128 (G2), 8138

IP Doorphones/Intercoms

• 8028 (G2), 8063, 8201, 8300

IP Controllers

• 8300

Singlewire/Informacast Supported Models

• Singlewire Fusion

  CyberData's Webex Calling Solution Endpoints

2N Supported Models

• IP Style, IP Verso, IP Force, IP Solo, IP Base, IP Safety (Audio), SIP Speaker, SIP Speaker Horn, IP Indoor Contact, IP Indoor View, IP Indoor Talk

Grand stream Supported Models

• GDS3710, GDS3705, GSC3510, GSC3505, GSC3615, GSC3610, GSC3629

CyberData devices

For a list of supported devices, see CyberData's Webex Calling Solution Endpoints.

Axis Supported Models

• Axis Phones, Intercom, and Paging devices

Yealink DECT and Handset

The following Yealink and DECT Headsets support Webex Calling:

• Bases - W52B, W60B, W70B, W56B

  Yealink DECT bases are listed as W52P, W56P, W60P, or W70P in Control Hub when adding a Yealink DECT base in Webex Calling.

• W90DM

• W59R Pro

• Handsets - W52H, W56H, W73H

• Handsets - W59R

• Wi-Fi Handsets: AX83H, AX86R

AudioCodes ATA devices

• The following AudioCodes MP-1xx ATA device models are supported:

  • MP-124E

  • MP-1288

  On the Webex Calling platform, the MP-124E only supports 17 ports due to the mandatory encryption requirements.

• The following AudioCodes MP-2xx ATA device models are supported:

  • MP-202

  • MP-202R

  • MP-204

  • MP-204R

• The following AudioCodes MP-5xx ATA device models are supported:

  • MP-504​

  • MP-508

  • MP-516

  • MP-524

  • MP-532

AudioCodes phones

• AudioCodes 425HD IP Phone​

• AudioCodes 445HD IP Phone​

• AudioCodes C450HD IP Phone

SNOM Phones

• D7 Series​: D713, D715, D717, D735, D785N, D785, D787

• D8 Series​: D810, D812, D815

• D3 Series​: D385

• Expansion Module: D7C, D3

Yealink W56P

DECT

30 September 2023

Poly Sound Station Ip 5000/6000

IP Phones

31 March 2027

Poly VVX 101/201/301/311/401/411/501/601

IP Phones

31 March 2026

Yealink SIP-T42S

IP Phones

31 March 2027

Yealink SIP-T46S

IP Phones

31 March 2027

Yealink SIP-T48S

IP Phones

31 March 2027

Yealink SIP-T40G

IP Phones

30 September 2026

Yealink W52P

DECT

30 September 2026

Yealink CP920/CP960

Conference Phone

30 June 2027

Yealink W60P

DECT

30 September 2027