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Webex Calling feature support matrix
Feedback?Use this table to view the supported features for Webex Calling devices and applications.
| Webex Calling features | MPP endpoints | RoomOS endpoints | Webex App |
|---|---|---|---|
|
Alternate Numbers with Distinctive Ring |
Supported |
Not Supported |
Not Supported |
| Auto Attendant Privacy | |||
|
Anonymous Call Rejection |
Supported |
Supported |
Supported |
| Attendant Console | |||
| Announcement Language | |||
|
Barge-In Exempt |
Supported |
Supported |
Supported |
| Basic Call Logs | |||
| Business Texting | |||
|
Call Forward when not reachable (Business Continuity) |
Supported |
Supported |
Supported |
|
Call Forward Always |
Supported |
Supported |
Supported |
|
Call Forward Busy |
Supported |
Supported |
Supported |
|
Call Forward No Answer |
Supported |
Supported |
Supported |
|
Call Forward Selective |
Supported |
Supported |
Supported |
|
Call Hold and Resume |
Supported |
Supported |
Supported |
| Call History | |||
| Call Block | |||
| Call Bridge Warning Tone | |||
|
Call Notify |
Supported |
Supported |
Supported |
| Call Line ID Delivery Blocking | |||
| Calling Line ID Delivery Blocking | |||
| Calling Timezone | |||
|
Call Park with Notifications |
Supported |
Supported |
Supported with no notifications |
| Caller ID | |||
|
Call Queue Agent |
Supported |
Not supported |
Supported |
| Call Recording Partner | |||
|
Call Recording/Commands on Device |
Supported |
Not Supported |
Supported |
|
Call Redial |
Supported |
Supported |
Supported |
|
Call Return |
Supported |
Supported |
Supported |
|
Call Transfer |
Supported |
Supported |
Supported |
|
Call Waiting |
Supported |
Supported |
Supported |
|
Call Waiting ID |
Supported |
Supported |
Supported |
|
Connected Line ID Restriction |
Supported |
Supported |
Supported |
|
Connected Line ID Presentation |
Supported |
Supported |
Supported |
| Compression Options | |||
| Customer Experience Call Queue | |||
| Device Count Entitlement | |||
|
Directed Call Pickup |
Supported |
Not Supported |
Supported |
| Digital Fax Messaging | |||
|
Do Not Disturb |
Supported |
Supported locally at the device. The setting is not synced with Webex Calling Platform |
Supported |
|
Executive/Executive Assistant |
Supported |
Not Supported |
Supported |
| Emergency Callback Number | |||
|
Extension Dialing (variable length) |
Supported |
Supported |
Supported |
| External Calling Line ID Delivery | |||
|
Feature Access Codes |
Supported |
Supported |
Supported |
| Group Contact List | |||
|
Hoteling Host (device login) |
Supported |
Not Supported |
Not Applicable |
|
Hoteling Guest |
Supported |
Not Supported |
Not Applicable |
|
Hotdesking |
|
Supported |
Supported |
| Hot Desking User | |||
| Hot Desking Device (88xx, RoomOS) | |||
|
Inbound FAX |
Not Applicable |
Not Applicable |
Not Applicable |
| Incoming Fax Messaging | |||
| Incoming Call Permissions | |||
| Internal Calling Line ID Delivery | |||
| Microsoft Teams Integration | |||
| Mass Notification (Multicast) Alerts | |||
|
Monitoring (Users) |
Supported |
Not Supported |
Supported |
|
Monitoring (Call Park Extensions) |
Supported |
Not Supported |
Not Supported |
|
Background Noise Cancellation |
Supported |
Supported |
Supported |
| Single Number Reach (Office Anywhere) |
Supported |
Supported |
Supported |
|
Onboarding (Activation Code) |
Supported |
Supported |
Not Applicable |
|
Onboarding (MAC Address) |
Supported |
Not Applicable |
Not Applicable |
|
Outbound Caller ID Blocking |
Supported |
Supported |
Supported |
| Outgoing Call Permissions | |||
| Organizational Contact List | |||
| Paging | |||
|
Priority Alert |
Supported | Not Supported |
Not Supported |
| Personal Contact List | |||
|
Push To Talk |
Supported |
Not Supported |
Not Supported |
|
Redsky E911 |
Supported |
Supported |
Supported |
|
Selective Call Acceptance |
Supported |
Supported |
Supported |
|
Selective Call Rejection |
Supported |
Supported |
Supported |
| Selective Call Forward | |||
|
Sequential Ring |
Supported |
Supported |
Supported |
|
Shared Lines |
Supported |
Not Supported |
Supported |
| Simultaneous Ring | |||
| Soft Clients (Webex App, Desktop, Mobile, Tablet) | |||
| Multi Line | |||
| Monitoring (BLF) | |||
| Music On Hold | |||
| Nomadic E911 (US-only) | |||
|
Speed Dial (device support) |
Supported |
Users can be dialed through the Contacts, Favorites list |
Users can be dialed through the Contacts, Favorites list |
|
T.38 FAX |
Not Applicable |
Not Applicable |
Not Applicable |
|
Three-Way Calling/N-way Conferencing |
Supported |
Supported |
Supported |
|
Call Intercept |
Supported |
Supported |
Supported |
| User Portals | |||
| User-defined Schedules | |||
|
Video (Point to Point) |
Supported |
Supported |
Supported |
|
Visual Voicemail |
Supported |
Not Supported |
Supported |
| Virtual Line (1:1 ratio per Pro license) | |||
|
Voicemail |
Supported |
Supported |
Supported |
| Webex Go Mobile Operator | |||
| Webex Go | |||
|
Webex Media Analytics |
Supported |
Supported |
Supported |
