Webex Calling feature support matrix
Get to know the supported features and features that aren't supported for your phones, RoomOS devices, and Webex App.
Use this table to view the supported features for Webex Calling devices and applications.
| Webex Calling features | MPP endpoints | RoomOS endpoints | Webex App |
|---|---|---|---|
|
Alternate Numbers with Distinctive Ring |
Supported |
Not Supported |
Not Supported |
| Auto Attendant Privacy | |||
|
Anonymous Call Rejection |
Supported |
Supported |
Supported |
| Attendant Console | |||
| Announcement Language | |||
|
Barge-In Exempt |
Supported |
Supported |
Supported |
| Basic Call Logs | |||
| Business Texting | |||
|
Call Forward when not reachable (Business Continuity) |
Supported |
Supported |
Supported |
|
Call Forward Always |
Supported |
Supported |
Supported |
|
Call Forward Busy |
Supported |
Supported |
Supported |
|
Call Forward No Answer |
Supported |
Supported |
Supported |
|
Call Forward Selective |
Supported |
Supported |
Supported |
|
Call Hold and Resume |
Supported |
Supported |
Supported |
| Call History | |||
| Call Block | |||
| Call Bridge Warning Tone | |||
|
Call Notify |
Supported |
Supported |
Supported |
| Call Line ID Delivery Blocking | |||
| Calling Line ID Delivery Blocking | |||
| Calling Timezone | |||
|
Call Park with Notifications |
Supported |
Supported |
Supported with no notifications |
| Caller ID | |||
|
Call Queue Agent |
Supported |
Not supported |
Supported |
| Call Recording Partner | |||
|
Call Recording/Commands on Device |
Supported |
Not Supported |
Supported |
|
Call Redial |
Supported |
Supported |
Supported |
|
Call Return |
Supported |
Supported |
Supported |
|
Call Transfer |
Supported |
Supported |
Supported |
|
Call Waiting |
Supported |
Supported |
Supported |
|
Call Waiting ID |
Supported |
Supported |
Supported |
|
Connected Line ID Restriction |
Supported |
Supported |
Supported |
|
Connected Line ID Presentation |
Supported |
Supported |
Supported |
| Compression Options | |||
| Customer Experience Call Queue | |||
| Device Count Entitlement | |||
|
Directed Call Pickup |
Supported |
Not Supported |
Supported |
| Digital Fax Messaging | |||
|
Do Not Disturb |
Supported |
Supported locally at the device. The setting is not synced with Webex Calling Platform |
Supported |
|
Executive/Executive Assistant |
Supported |
Not Supported |
Supported |
| Emergency Callback Number | |||
|
Extension Dialing (variable length) |
Supported |
Supported |
Supported |
| External Calling Line ID Delivery | |||
|
Feature Access Codes |
Supported |
Supported |
Supported |
| Group Contact List | |||
|
Hoteling Host (device login) |
Supported |
Not Supported |
Not Applicable |
|
Hoteling Guest |
Supported |
Not Supported |
Not Applicable |
|
Hotdesking |
|
Supported |
Supported |
| Hot Desking User | |||
| Hot Desking Device (88xx, RoomOS) | |||
|
Inbound FAX |
Not Applicable |
Not Applicable |
Not Applicable |
| Incoming Fax Messaging | |||
| Incoming Call Permissions | |||
| Internal Calling Line ID Delivery | |||
| Microsoft Teams Integration | |||
| Mass Notification (Multicast) Alerts | |||
|
Monitoring (Users) |
Supported |
Not Supported |
Supported |
|
Monitoring (Call Park Extensions) |
Supported |
Not Supported |
Not Supported |
|
Background Noise Cancellation |
Supported |
Supported |
Supported |
| Single Number Reach (Office Anywhere) |
Supported |
Supported |
Supported |
|
Onboarding (Activation Code) |
Supported |
Supported |
Not Applicable |
|
Onboarding (MAC Address) |
Supported |
Not Applicable |
Not Applicable |
|
Outbound Caller ID Blocking |
Supported |
Supported |
Supported |
| Outgoing Call Permissions | |||
| Organizational Contact List | |||
| Paging | |||
|
Priority Alert |
Supported | Not Supported |
Not Supported |
| Personal Contact List | |||
|
Push To Talk |
Supported |
Not Supported |
Not Supported |
|
Redsky E911 |
Supported |
Supported |
Supported |
|
Selective Call Acceptance |
Supported |
Supported |
Supported |
|
Selective Call Rejection |
Supported |
Supported |
Supported |
| Selective Call Forward | |||
|
Sequential Ring |
Supported |
Supported |
Supported |
|
Shared Lines |
Supported |
Not Supported |
Supported |
| Simultaneous Ring | |||
| Soft Clients (Webex App, Desktop, Mobile, Tablet) | |||
| Multi Line | |||
| Monitoring (BLF) | |||
| Music On Hold | |||
| Nomadic E911 (US-only) | |||
|
Speed Dial (device support) |
Supported |
Users can be dialed through the Contacts, Favorites list |
Users can be dialed through the Contacts, Favorites list |
|
T.38 FAX |
Not Applicable |
Not Applicable |
Not Applicable |
|
Three-Way Calling/N-way Conferencing |
Supported |
Supported |
Supported |
|
Call Intercept |
Supported |
Supported |
Supported |
| User Portals | |||
| User-defined Schedules | |||
|
Video (Point to Point) |
Supported |
Supported |
Supported |
|
Visual Voicemail |
Supported |
Not Supported |
Supported |
| Virtual Line (1:1 ratio per Pro license) | |||
|
Voicemail |
Supported |
Supported |
Supported |
| Webex Go Mobile Operator | |||
| Webex Go | |||
|
Webex Media Analytics |
Supported |
Supported |
Supported |
