Cisco Video Phone 8875 is a video phone with a high-definition camera, a touch screen, and is designed for video calls and meetings in work offices and home offices.

For details about your phone specifications and features, see Cisco Video Phone 8875 product page.

The following items came with your Cisco Video Phone 8875. If any items are missing, contact your administrator.

  • A handset

  • A foot stand

  • A handset cable

  • An Ethernet cable

  • A pointer card containing product help and compliance information


 
If your network doesn't support Power over Ethernet (PoE), order the power cube and a compatible cord. For the available power cube and cords, see the Ordering information section in Cisco Video Phone 8875 Data Sheet.

Hardware and buttons

Your phone has several buttons that allow you to access to the phone features.

Use the following figures to identify the phone buttons and hardware items.

Figure 1: Cisco Video Phone 8875 front view
Table 1. Hardware and buttons on the front

Hardware Feature

Purpose

1. Handset and Handset light strip

Indicates call states:

Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).

2. Camera

The high-definition camera with a physical shutter and a vertically adjustable hinge.

Use the camera for video calls

3. Touchscreen

The LCD touchscreen (6.7 in, 1024 x 600 resolution)

Use the touchscreen to use and configure the phone features.

4. Home button

Press it to go back to the Home screen.

5. Hold/Resume, Conference, and Transfer

Hold/Resume : Place an active call on hold and resume the held call.

Conference : Create a conference call.

Transfer : Transfer a call.

6. Headset, Speakerphone, and Mute

Headset : Toggle the headset on. When the headset is on, the button lights up. To leave headset mode, you pick up the handset or select Speakerphone .

Speakerphone : Toggle the speakerphone on or off. When the speakerphone is on, the button lights up.

Mute : Toggle the microphone on or off. When the microphone is muted, the button lights up.

7. Alphanumeric keypad

Use the keypad to input characters.

8. Messages, Settings, and Contacts

Messages : Press it to dial your voice messaging system.

Settings : Access the settings menu.

Contacts : Access directories and favorite contacts list.

9. Volume button

: Adjust the handset, headset, and speakerphone volume (off hook), and the ringer volume (on hook and when the phone is idle).

Figure 2: Cisco Video Phone 8875 back view
Table 2. Ports on the back of the phone

Port

Description

1. Power port

Connect the shipped AC adapter to this port to power up your phone.

2. USB-C port

Connect your USB-C headset to this port.

3. Ethernet port

Connect this port to your Ethernet port on the wall or on your router with the shipped Ethernet cable.

4. PC port

Used for getting network connection from your laptop or another IP phone.

5. Auxiliary port

Connect your AUX headset to this port.

6. Analog headset port

Connect your RJ-9 headset to this port.

7. Cable sockets

Used for holding the analog headset cable and the handset cable.

8. Handset port

Connect your handset to this port with the shipped handset cable.

Figure 3: Cisco Video Phone 8875 right-side view
Table 3. Ports on the phone right side

Port

Description

1. USB-A port

Connect your USB-A headset to this port.

2. Foot stand

Supports your phone standing on a desk.

3. Power button

Press it to turn on or off your phone.

Get your phone ready by installing the components and get it connected to the network and power.

The phone register process varies with deployment ways. Your phone may get registered automatically when you connect it to the network. Otherwise, you must get the activation code from your administrator to register your phone.

Use the information in this section to connect and register your Cisco Video Phone 8875 in a wired network.

Your phone supports Power over Ethernet (PoE). If your network supports PoE, an Ethernet connection powers up your phone and connects it to the network. You don't have to connect the shipped power adapter.

The registration process differs from deployment ways. If you are prompted for an activation code, enter the code from your administrator. If your administrator has registered your phone with the phone's MAC address, your phone gets registered automatically when it connects to the network.

1

Connect the shipped handset to the handset port.

2

Install the foot stand.

For you to easily read the screen and eliminate glare on the screen, adjust the foot stand to change the phone to a proper angle.

3

Connect your phone to the network with the shipped Ethernet cable.


 
If your network supports PoE, your phone powers up when you connect it to the network. Otherwise, go to the next step to connect the power adapter.

4

Connect your phone to a power socket with the shipped power adapter.


 
If your network supports PoE, skip this step.

5

Follow the on-screen directions to register your phone.

  1. Tap Start on the Welcome screen.

    If you don't take any action, the phone goes to the next step at timeout.
  2. Tap Next when your phone is successfully connected to the network.

    If you don't take any action, the phone goes to the next step at timeout.
    The phone starts checking configuration.
  3. When prompted for the activation code, enter the code from your administrator and tap Apply.


     
    If your administrator deploys your phone with the MAC address, you aren't prompted for activation code.
    Your phone is successfully registered when you see your extension number displayed.

Follow the steps in this section to connect and register your Cisco Video Phone 8875 in a wireless network.

The registration process differs from deployment ways. If you are prompted for an activation code, enter the code from your administrator. If your administrator has registered your phone with the phone's MAC address, your phone gets registered automatically when it connects to the network.

1

Connect the shipped handset to the handset port.

2

Insert the foot stand to the slots on the back of the phone.

If needed, rotate the foot stand to adjust the phone to a proper angle.

3

Connect your phone to a power socket with the shipped power adapter.

4

Tap Start on the Welcome screen.

5

Choose your wireless network from the list, enter the username and password, and tap Apply.

6

Register your phone.

  1. Tap Next when your phone is successfully connected to the network.

    If you don't take any action, the phone goes to the next step at timeout.
    The phone starts checking configuration.
  2. When prompted for the activation code, enter the code from your administrator and tap Apply.


     
    If your administrator deploys your phone with the MAC address, you aren't prompted for activation code.
    Your phone is successfully registered when you see your extension number displayed.

Depending on configurations, your phone can have a single line or multiple lines. The features are organized differently. Use the following sections to know how to navigate the features on your phone.

the Home screen of single line

Table 4. Home screen items
UI elementDescription
1. Line name and number Shows the line name and line number.
2. Time and date Displays the current time and date.
3. Navigation buttons Tap the buttons to navigate between screens.

The number of buttons varies with the configured shortcuts.

4. Feature buttons and shortcuts

Tap an item to access the feature.

The available feature buttons and shortcuts vary with configurations.
5. Header The screen header displays the system status, such as Wi-Fi signal, speaker off, and the active audio path.

You can also change the audio path and camera exposure in the header.

Swipe on the screen to navigate between screens. Tap a button to access a feature.

On the right half of the home screen, you can see the registered lines and the call pickup and speed dial shortcuts, if your administrator has configured them. Your primary line displays at the top of the list.

the Home screen of multiple lines

Table 5. Home screen items
UI elementDescription
1. Primary line name and number Shows the name and number of the primary line.
2. Time and date Displays the current time and date.
3. Feature buttons and shortcuts

Tap an item to access the feature.

The available feature buttons and shortcuts vary with configurations.
4. Navigation buttons Tap the buttons to navigate between screens.

The number of buttons varies with the configured shortcuts.

5. Lines and BLF shortcuts Use the registered lines and BLF shortcuts for calls.
6. Header The screen header displays the system status, such as Wi-Fi signal, speaker off, and the active audio path.

You can also change the audio path and camera exposure in the header.

Do the following actions as needed:

  • Swap on the left half of the screen to navigate the features and shortcuts.
  • Tap the expand icon to use the full-screen mode.
  • Tap a button or shortcut to access the feature.
  • Tap a line to call your contacts.

See the following sections for more help information:

  • To look for more documentation about your phone, go to Help Center.

  • To look for technical support, go to Cisco technical support.

  • To view the hardware warranty terms, go to Cisco one-year limited hardware warranty terms.

Go to the Cisco Video Phone 8875 Help home page to get more help content about your phone. If you don't find the topic of your interest there, try to search for it and use the filters on the left to narrow down the results, if necessary.

Cisco provides around-the-clock technical support services, both online and over the phone to all customers, partners, resellers, and distributors who hold valid Cisco service contracts.

You should have your Cisco.com User ID, Contract, and Serial numbers ready when you contact Cisco Support to prevent any delays with your support request.

In addition, support staff need the following information:

  • Serial number—Every device has a serial number on the back.

  • Time and date issue occurred—Support staff use device logs or cloud metrics to troubleshoot issues. It is helpful to have the approximate local time and date.

  • Device Logs—Support staff may require the device logs to identify the root cause of your issue.

  • A brief description—Include any actions prior to the incident.

Most firmware issues can be resolved by support staff without a Return Material Authorization (RMA). It is best to use the RMA process for hardware issues.

You can find a list of Cisco worldwide support centers at https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html.

Special terms apply to your hardware warranty and services that you can use during the warranty period.

Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available at Product Warranties.