Here you can find the settings for camera video image and audio available on the Cisco Webex Desk Camera app.

The Cisco Webex Desk Camera is designed to function out of the box. You can also adjust the video image settings to meet your network or video image requirements.


Because of the limitations of Mac OS, the camera settings are reset to the default if you reconnect the camera with the camera app closed. Keep the camera app open to persist your customization when you reconnect the camera.

Before you begin

Install the Cisco Webex Desk Camera app on your computer.

1

Open the Cisco Webex Desk Camera app.

2

Configure the parameters on the Basic and Advanced tab as you need.

The following table describes the video image parameters available on the Basic tab.

Table 1. Video Image Settings on the Basic Tab

Parameter

Description

Resolution

Choose a resolution for the video recordings and static pictures you take with the camera.

A higher resolution rate provides a higher image clarity, consumes more network bandwidth, and requires more storage to save the recorded videos and snapshots.

Choose the resolution that suits your network and computer.

Default: 1280x720

Options:

  • 4096x2160 (USB 3.0 required)

  • 3840x2160 (USB 3.0 required)

  • 1920x1080

  • 1280x720

  • 864x480

  • 640x360

  • 512x288

  • 448x240

  • 320x180

  • 256x144

Frame rate

Choose a frame rate from the drop-down list.

The frame rate is measured with frames per second (fps). A higher frame rate provides a smoother video display, consumes more network bandwidth, and requires more storage to save the recorded video files.

Choose the frame rate that suits your network and computer. The available options vary with the resolution that you specified and the USB port specification on your computer.

Default: 30

Options for USB 3.0: 15, 30, 60

Options for USB 2.0: 5, 10, 15, 30

Field of view

The field of view determines the width of the view that you can see from the camera. The higher degree you set, the wider the image.

Default: 81

Options: 65, 70, 75, 81

Brightness

Adjust the brightness of the camera image to suit the available light.

Drag the slider left to decrease the brightness or right to increase the brightness.

The camera uses facial detection when it sets the correct auto exposure. But if your place is brightly backlit or front lit, then it may under or overexpose your image. Adjust the Brightness setting if you are silhouetted or overexposed in a video call.

The following table describes the video image parameters available on the Advanced tab.

Table 2. Video Image Settings on the Advanced Tab

Parameter

Description

Auto focus

Enables or disables automatic focus.

In autofocus mode, the camera adjusts the lens to focus on the subject within the camera view.

If the autofocus mode is turned off, you can manually adjust the focus. Drag the slider left to make the lense focus closer, and right to focus further.

Default: On

Auto white balance

Enables or disables automatic white balance.

When auto mode is on, the camera examines the lighting condition and determines the colors to render the image.

When the auto mode is off, you can use the slider to adjust the white balance manually and get your intended image colors.

Default: On

Contrast

If necessary, adjust the contrast value to improve the image clarity.

Drag the slider left to decrease image contrast or right to increase contrast.

Sharpness

Adjusts the sharpness level. A proper sharpness level renders the image details clearly. Drag the slider left to smooth the image or right to sharpen the image.

Manual anti-flicker

Some artificial lighting, like fluorescent lights, causes flickers in video images. By default, the camera automatically detects the flickering light in the environment and minimizes the flickering impact on image quality.

If the default auto mode doesn't eliminate the flickers, toggle the switch on and try with the available options to optimize the image quality.

Default: Off

Options for manual mode: 50 Hz, 60 Hz

Use digital zoom when you need a closer look at a person or item. When zoomed in, you can use the onscreen arrow tool to navigate around the image.

1

Open the Cisco Webex Desk Camera app.

2

Hover the mouse over the video frame.

3

Click the + or - on the zoom bar to zoom in or out of the image.

4

Use the arrows on the video frame to navigate around the image.

Flip the image if you need your video image to be in a horizontally reversed view.

The setting works on video recordings and snapshots as well.

1

Open the Cisco Webex Desk Camera app.

2

Click the flip icon at the top-right corner of the video frame.

By default, your camera microphones are On. Mute your microphones if you don't want the meeting participants to hear you.

When the microphones are muted, recordings taken with your camera are silent.

If you use your camera with a meeting application, make sure that you select Cisco Webex Desk Camera as the audio channel on the meeting app settings.

1

Open the Cisco Webex Desk Camera app.

2

Below the live video frame, click Mute.

3

To resume the audio, click Unmute.

Adjust your microphone volume if you sound too loud or too quiet during a meeting. You can't adjust the volume when muted.

1

Open the Cisco Webex Desk Camera app.

2

Click the downward arrow (˅) on the Mute button.

3

On the Microphone gain window, move the Input volume slider left to decrease or right to increase the volume.

You can specify a location on your local drive to save your pictures and recordings. By default, media files are saved to the Media folder on your local drive at
...\Users\<user_ID>\Documentation\Cisco Camera\Media

1

Open the Cisco Webex Desk Camera app.

2

On the Advanced tab, click Change under Media file location.

3

Choose the desired folder and click Select Folder.