• The information in the manual removal section is provided on an as-is basis, and Webex is only responsible if the steps are performed correctly.
• The Library folder is hidden by default. See the following article to show the Library folder: WBX58578 - How Do I Show the Library Folder on Mac OS?

To manually remove the Webex desktop client on a Mac:

1. Drag Webex from the Applications folder to the trash.
2. Go to Mac HD > Users > User Account > Library > Application Support > Cisco Spark > Webex_upgrades folder, then drag Webex to the trash.
3. Go back to Mac HD > Users > User Account > Library > Caches > Cisco-Systems.Spark folder, then Delete the folder, or right-click and select Move to Trash.
4. Right-click on the Trash bin in the dock and select Empty Trash to permanently delete the Webex application and its related files from your Mac.

After completing these steps, the Webex desktop client should be uninstalled from your Mac. Remember to restart your computer for any changes to take effect.

If the library folder is not visible:

1. Go to Mac HD > Users > User Account.
2. Click Go on the Apple bar and press the Option key.
3. The library will be visible now, and you can click on it. 
4. You can navigate to Application Support > Cisco Spark > Webex_upgrades folder, then drag Webex to the trash.
5. Go back to Mac HD > Users > User Account > Library > Caches > Cisco-Systems.Spark folder, then Delete the folder, or right-click and select Move to Trash.
6. Right-click on the Trash bin in the dock and select Empty Trash to permanently delete the Webex application and its related files from your Mac.

After completing these steps, the Webex desktop client should be uninstalled from your Mac. Remember to restart your computer for any changes to take effect.