How Do I Manually Uninstall the Webex Desktop Client on a Mac?

How do I manually uninstall the Webex desktop client on a Mac?

How do I remove the Webex client on a Mac?

What are the steps to do a manual uninstall of the Webex desktop client for Mac?

Where are the install locations for the Webex client for Mac OS?

  • The information in the manual removal section is provided on an as-is basis and Webex is not responsible if the steps are not performed correctly.
  • The Library folder is hidden by default. See the following article to show the Library folder: WBX58578 - How Do I Show the Library Folder on Mac OS?
To manually remove the Webex desktop client on a Mac:
  1. Drag Webex from the Applications folder to the trash.
  2. Go to Mac HD > Users > User Account > Library > Application Support > Cisco Spark > Webex_upgrades folder, then drag Webex to the trash.
  3. Go back to Mac HD > Users > User Account > Library > Caches > Cisco-Systems.Spark folder, then Delete the folder, or right-click and select Move to Trash.
  4. Empty the Trash.
  5. If you will be reinstalling Webex, restart your Mac before performing the new installation.
If the library folder is not visible:
  1. Go to Mac HD > Users > User Account.
  2. Click Go on the apple bar and then press and hold the Option key.
  3. Library will be visible now and you should be able to click on it. 
  4. From there you can navigate to Application Support > Cisco Spark > Webex_upgrades folder, then drag Webex to the trash.
  5. Go back to Mac HD > Users > User Account > Library > Caches > Cisco-Systems.Spark folder, then Delete the folder, or right-click and select Move to Trash.
  6. Empty the Trash.

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