Usage and profile data report in Control Hub

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You can export a ZIP file that contains data for a user's Webex usage and profile information.

Export usage and profile data

You can export data for up to 10 users per request. The date range you select can be up to 30 days, and must fall within the past 13 months. Once you submit a request, the export process can take up to 7 days to complete.

Profile data is the individual user's attributes. Usage data is the individual user's data contained in the following reports:

1

Sign in to Control Hub and go to Security & Privacy > Privacy > Data requests.

2

Select Export data.

A screenshot of the Security & Privacy page, with the Privacy tab and Data requests sub-tab selected. The page shows an option to Export usage and profile data to generate a ZIP file containing a user's Webex usage and profile information for privacy requests, with an Export data button. Below this, there is a Request history table displaying a past data export request by example@cisco.com.

3

Enter the date range and users that you want to export data for.

A user interface for exporting usage and profile data. The form includes fields to specify a date range, allowing selection of up to 30 days within the last 13 months, and a section to select up to 10 users per export request, with a search bar for display name or email.

4

Select Export.

5

Your request shows up in the Request history list with the Processing status. You can download the ZIP file once the status changes to Ready for download.

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