Attendee is Prompted for CAPTCHA While Joining the Meeting

Unable to join the meeting without entering the CAPTCHA.

Attendee is prompted for CAPTCHA while joining the meeting.


Solution:

The CAPTCHA is prompted:

  • If an attendee enters the wrong meeting password, after the first wrong attempt, an attendee will be prompted to enter the CAPTCHA for security reasons. This is by design.
  • A CAPTCHA shows when attendees enter any Personal Room on your site for the first time or when browser cookies are cleared.
  • The CAPTCHA is prompted when an attendee outside your org joins using the meetings number from the Webex Desktop App or using the link in the Outlook invitation.

 

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