Troubleshoot the voice assistant controls on your headset

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Try these steps if you can't activate your mobile voice assistant through your Cisco Headset 730.

Troubleshoot the voice assistant controls on your headset

  • Try to access your voice assistant directly on your mobile device.

  • Make sure that the voice assistant feature is enabled though the Cisco Headsets app.

    See Enable Voice Assistant Activation Through Your Headset.

  • Connect your mobile device to a Wi-Fi or cellular data network.

  • Make sure that your voice assistant is up to date.

  • Make sure that your mobile device is compatible.

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