Before you begin

  • Any hybrid services that are running on the resource must be deactivated first.

  • You can only perform this procedure from Control Hub, not directly on the hybrid services resource interface.

1

From the customer view in https://admin.webex.com, go to Services > Hybrid, click View from the On-Premises Resources card, and then click from a resource name in the list.

2

Scroll to Cluster, and then click Remove. After you read and understand the confirmation prompt and you're sure you want to proceed, click Confirm.

What to do next

You can readd a resource for hybrid services if you change your mind, but you need to reconfigure its settings and reenable Webex App users for hybrid services.