If you are unable to pair automatically or manually to Webex Share and have followed the suggested tips and tricks, send us feedback.
Before you begin
You have followed the suggested tips and tricks for pairing. See Tips and Tricks for Pairing to Cisco Webex Share.
You have turned Automatic Pairing on. See Turn Automatic Pairing on From Your Windows Computer or Turn Automatic Pairing on From Your Mac Computer.
You have tried to manually pair. See https://help.webex.com/en-us/nf29igm/Manually-Connect-to-Cisco-Webex-Devices-from-Cisco-Webex.
In your Webex App app, click Send Feedback.
Fill out the form and select Webex App Devices for the product.