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How Do I Use the Search Filter on the Service upgrades and Scheduled Maintenances Calendar?
Feedback?How do I use the search filter on the Service upgrades and Scheduled Maintenances calendar?
How do I use the search option on status.webex.com?
To locate your site’s cluster, use the following guide:
| Data Center | Cluster |
| San Jose | AC, AW, B, E, F, IB, IE, IJ, S, U |
| Texas | IA, J, L, M, R |
| Virginia | AA, AB |
| London | AI, BI, I, W |
| Singapore | AS |
| Sydney | AP |
| Toronto | AO |
| Japan | BY |
| Frankfurt | AG, BG |
Types of Service Upgrades and Scheduled Maintenances:
| Color | Type | Detail | Frequency | Method of Communication |
| Upgrade | A cluster upgrade involves a new client and page deployment. The upgrade will include new features. | Monthly | Email and Posted on status.webex.com | |
| Informational | Informational updates will typically include end-of-life notifications, IP address additions, telephony expansions | As needed | Email and Posted on status.webex.com | |
| Maintenance | Maintenance is conducted on Webex services that will involve end-user impact during the duration of the change window. | As needed | Posted on status.webex.com | |
| XML API | This type of upgrade is specific to XML API services. The upgrade will target features and functionality related to Webex APIs. | Monthly | Posted on status.webex.com | |
| Product Update | A product update is deployed to address a defect or enhancement after a cluster upgrade. | As needed | Posted on status.webex.com | |
| Slow Channel | This type of release will only affect clusters/sites on the Slow Channel build. | Monthly | Email and Posted on status.webex.com | |
| Custom Schedule | Custom schedules are feature enhancements that are deployed later in the upgrade release cycle. | As needed | Email and Posted on status.webex.com |
To use the search filter on the calendar:
- Navigate to https://status.webex.com/maintenance:
- The search filter will automatically populate.
- Select your query based on the Type, Data Center Location, or Cluster and click Search.
- Note: If you know your site’s cluster, you can also type it in the Cluster field.
- The results will appear based on your query.
- To clear the existing query, click on the ‘x’ in the Cluster or Type field, update the query, and click search.
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