Slack Administrators

As a Slack administrator, you can install the Webex Meetings app for your entire organization. This allows you to manage which workspaces have the Webex Meetings app enabled all from one place.

Before you begin

Your Webex site administrator must enable the Slack integration so that workspace members can use the Webex Meetings app in Slack.

1

From the Apps page in the Slack Enterprise Grid Admin Dashboard, click Manage Apps > Install an app.

2

Enter Webex Meetings in the search bar, click Cisco Webex Meetings, and then click Continue.

3

Click Allow to grant Cisco Webex Meetings permission to access your Slack organization.

1

From the Apps page in the Slack Enterprise Grid Admin Dashboard, click the three dots in the Cisco Webex Meeting row, and then click Add to more workspaces.

2

Check the boxes next to the workspaces that you want to add the Webex Meetings app to. You can also check the box next to Workspaces to select every workspace.

3

(Optional) If you want to add the Webex Meetings app to new workspaces automatically, check the box next to Default for future workspaces.

4

Click Next.

5

Click I'm ready to add this app, and then click Add App.

Slack Workspace Owners and Administrators

Your Webex site administrator must enable the Slack integration, and your Slack workspace owner or administrator must install the Cisco Webex Meetings app for Slack so that workspace members can use the Webex Meetings app in Slack.

If you don't have the latest version of the app, your Slack workspace owner or administrator must use these same installation instructions to upgrade the app so you can use the latest features. For the best experience, make sure the primary workspace owner installs the Webex app.


You can use the /webexhelp version command to check the app version.

Click Install and follow the instructions.

Team owners and administrators can customize their team’s Slack call settings so that team members always use their Webex Personal Room when starting instant meetings.

1

Go to your Team Settings page

2

Next to Calls, click Expand.

3

Make sure that Enable calling in Slack is checked.

Check the Enable calling in Slack check box
4

Click Cisco Webex Meetings.

5

Click Save.

Only Slack workspace administrators and owners can set and reset the Webex site for the workspace.

If your Slack email address is different from your Webex email address you must manually set your Personal Room with the /webexconfig set_Personal_Room [Personal Room ID] command.

Example: /webexconfig set_Personal_Room acassidy.

1

The Webex site that your team will use for meetings may be set already. To check if the site has been set, in any Slack channel, type /webexconfig.

2

If the Webex site hasn't been set or if you want to set a different Webex site, type /webexconfig site [your Webex site URL] to set the Cisco Webex site URL for your team.

That’s it. Your team members can now type /webex in their messages to share a Join meeting button for their Webex Personal Room meeting with other users in the channel. If your Webex administrator has linked users' Webex accounts to their Slack accounts, team members can schedule Webex meetings.

Join meeting button

As a Workspace Primary Owner, you can prevent public channels from using Personal Room for instant meetings. Using Call or the /webex command in any public channel schedules a meeting using the Webex site that’s set for that channel. Instant meetings started in private channels or direct messages continue to use Personal Rooms for hosts who have them.

Go to any channel or conversation, type /webexconfig enable_personal_room_privacy, and press Enter.

If you want to allow public channels to use Personal Rooms for instant meetings again, go to any channel or conversation, type /webexconfig disable_personal_room_privacy and press Enter.

Webex Site Administrators

Webex site administrators must link users' Webex accounts to their Slack accounts before users with a Slack account can schedule and view their upcoming Webex meetings in Slack. Also, users will be able to join Webex meetings from Slack without having to enter their Webex username and password.


The email addresses for the Webex and Slack accounts should match.

1

Do one of the following:

  • If you manage your Webex site in Cisco Webex Control Hub, from the customer view in https:/​/​admin.webex.com, go to Services. Under Meeting, select Sites, choose your site, and then select Configure Site. Under Common Settings, select Site Options.
  • If you manage your Webex site in Cisco Webex Site Administration, sign in to Webex Site Administration and then go to Configuration > Common Site Settings > Options.
2

Under Third-Party Integration, check Enable Slack integration.

3

Select Update.

Users


This feature requires Cisco Webex Meetings app version 1.0.1.0 or later, you can use the /webexhelp version command to check your app version. If your app version is not current enough, contact your Slack workspace administrator to uninstall and reinstall the Cisco Webex Meetings app for Slack.

We support the following languages: English (UK), English (US), French, German, Japanese, Portuguese (Brazil), Spanish (Latin America), and Spanish (Spain).

You can change your language preference to one of several languages in the Slack app. If your preferred language differs from the default language of your workspace, messages visible only to you now appear in your selected language but workspace-wide messages appear in your workspace’s default language.

If another member’s preferred language differs from the default language of the workspace or from your preferred language, messages visible only to that member appear in that member's preferred language.

Cisco Webex Meetings App Commands for Setup

Use these commands to set up the Cisco Webex Meetings app to use your team Webex site URL for your organization:

Command

Description

/webexconfig

Displays the current Webex site URL for your team, as well as your preferred Webex site URL and your Personal Room ID, if you have set them.

/webexconfig site [team Webex site URL]

Example: /webexconfig site teamsite.webex.com

Sets the Webex site URL for their team. When you share a meeting link, your team's Webex site URL is used if you don’t have a preferred site set.

/webexconfig site reset

Removes your team Webex site URL.

/webexconfig enable_personal_room_privacy

Sets public channels in your organization to use the Webex site for instant meetings instead of Personal Rooms. Private channels and direct messages still use Personal Rooms for instant meetings.


 

Only Workspace Primary Owners can use this command.

/webexconfig disable_personal_room_privacy

Resets public channels to use Personal Rooms for instant meetings.


 

Only Workspace Primary Owners can use this command.