How do I use the search filter on the Service upgrades and Scheduled Maintenances calendar?
How do I use the search option on status.webex.com?
What are the different types of Service Upgrades and Scheduled Maintenances on the Webex Calendar?
Locate your site’s cluster:
| Data Center | Cluster |
| San Jose | AC, AW, B, E, F, IB, IE, IJ, S, U |
| Texas | IA, J, L, M, R |
| Virginia | AA, AB |
| London | AI, BI, I, W |
| Singapore | AS |
| Sydney | AP |
| Toronto | AO |
| Japan | BY |
| China | IC, IK |
Types of Service Upgrades and Scheduled Maintenances:
| Color | Type | Detail | Frequency |
 | Upgrade | A cluster upgrade involves a new client and page deployment. The upgrade will include new features. | Monthly |
 | Informational | Informational updates will typically include end-of-life notifications, IP address additions, telephony expansions, or feature enhancements that are deployed later in the upgrade release cycle. | As needed |
 | Maintenance | Maintenance conducted on Webex services that will involve end user impact during the duration of the change window. | As needed |
 | XML API | This type of upgrade is specific for XML API services. The upgrade will target features and functionality related to Webex APIs. | Monthly |
 | Product Update | A product update is deployed to address a defect or enhancement after a cluster upgrade. | As needed |
 | Slow Channel | This type of release will only affect clusters/sites on the Slow Channel build. | Monthly |
To use the search filter on the calendar:
- Navigate to https://status.webex.com/maintenance.
- In the upper-right corner, click on the Search button.
- Select your query based on the Type, Data Center Location, or Cluster, and then click Search.
Note: If you know your site’s cluster, you can also type it in the Cluster field.
- The results will appear based on your query.
- To clear the existing query, click X in the Cluster or Type field, then update the query and click Search.
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