Cisco Jabber for Microsoft Teams

For Microsoft Teams Users—Easily make calls with Microsoft Teams
Call using a dial pad or turn a chat conversation into a call using Microsoft Teams for Windows, Mac, Android, iPhone, iPad or Web browser. Call your Azure Directory and Outlook contacts, and add these contacts as speed dials. See the steps below for more information.
For Administrators—Configure Jabber for Microsoft Teams
For more information on how to configure Jabber for your organization for a seamless call experience in Microsoft Teams, see Configure Cisco Jabber for Microsoft Teams.
First Time Users—Permissions
When you first use this Cisco app (or sign out of Microsoft Teams) you're asked to grant permission to search contacts and interact with Microsoft Teams, and then asked to enter your username and password to verify.
Jabber Virtual Desktop Infrastructure (VDI)
The Jabber calling integration for Microsoft Teams can be used in VDI environments. When used in a VDI environment both Cisco Jabber and Microsoft Teams must be running in the same virtual machine. Jabber must also be deployed in VDI mode with the Jabber VDI agent and client deployed. For more information please see Jabber VDI documentation.

Before you begin

Make sure your administrator or your team space owner has installed the Jabber app in Microsoft Teams. If it's installed, you'll see the Jabber icon in the app bar.

1

When you're chatting with someone, click Jabber Call at the bottom of the window.

2

Select the number under the contact to get more calling options in the drop-down menu.

3

Click Call.

The app opens in a new window.
You can make a call to a number, Azure directory or Outlook contact using your Jabber integration for Microsoft Teams using the dial pad.

1

In the team space, on the app bar, click Jabber.

2

Start typing the name, telephone number or video address of the person you want to call.


 

Typing a name will search your Azure Directory as well as your personal Outlook contacts.

3

Click on the suggested contact you want to call.

4

Click Call.

Add and manage up to 25 contacts as speed dials from your Azure directory and Outlook contacts, so you can call your most frequent contacts quickly and easily with your Cisco Jabber integration in Microsoft Teams. The app will save your speed dials to your Microsoft 365 profile. The indicator next to the speed dial title will indicate when speed dials are being saved to the Microsoft cloud.

1

In the team space, on the app bar, click Jabber.

2

Click Add a speed dial.

3

Search for the contact by typing their name.

The search results show both Directory and Outlook contacts.
4

Click on the contact, then click Add.

5

Manage your speed dials in the following ways:

  • Arrange your speed dials on the screen—Click and drag your speed dials to change the order of how they appear on the screen.

  • Remove a speed dial—Click on the icon to delete a speed dial.

Make a call on your mobile device in Microsoft Teams for Android and iPhone using the Jabber app.

Before you begin

Make sure your administrator or your team space owner has installed the Jabber app in Microsoft Teams.

1

On the home screen, tap Chat and

2

Search for the person you want to call, and then tap their name.

3

Tap the elipses, and then select Jabber.

4

Tap on the number displayed to open options to call, and then select the number.

5

Click .

Make a call on your iPad in Microsoft Teams using the Jabber app.

Before you begin

Make sure your administrator or your team space owner has installed the Jabber app in Microsoft Teams.

1

On the home screen, tap Chat and

2

Search for the person you want to call, and then tap their name.

3

Tap the elipses, and then select Jabber.

4

To open call options, tap on the number and then select the number to dial.

5

Click .