You can upgrade up to 150 Webex sites in one CSV file. You can schedule a batch site upgrade for:

  • Webex sites that have an active license.

  • Webex sites that aren't part of a trial.

  • Webex sites that you manage for your customers.

You can cancel scheduled batch site upgrades, download a report of batch site upgrades that have finished, or view the status of the batch site upgrade in the History tab.

Schedule a Batch Site Upgrade

Schedule a Batch Site Upgrade

You can't roll back site version upgrades.

1

From the partner view in https://admin.webex.com, go to Services, and under Meeting, select Batch Site Upgrade.

2

Choose:

  • Now to upgrade the Webex sites right away.

  • Future Time to schedule a batch site upgrade. Choose a date and enter the time that you want the upgrade to start.

3

Upload a CSV file with the Webex sites that you want to upgrade.

You can click Validate Sites to make sure your CSV file has the correct Webex site names.

4

Select Schedule Upgrade.

You can view a detailed list of batch site upgrades that have been scheduled for your customers. The list displays who started the batch site upgrade, the start and end time of a batch site upgrade, and the actions that you can perform on a batch site upgrade.

View the Status of a Batch Site Upgrade

View the Status of a Batch Site Upgrade

You can view the status of a batch site upgrade that you scheduled within the last six months.
1

From the partner view in https://admin.webex.com, go to Services, and under Meeting, select Site Upgrade History.

2

Under Status, you can view if a batch site upgrade was successful or not.

Download a Report of a Batch Site Upgrade

Download a Report of a Batch Site Upgrade

You can download a report that shows you the status of each Webex site in the batch site upgrade.
1

From the partner view in https://admin.webex.com, go to Services, and under Meeting, select Site Upgrade History.

2

Under Actions, click the download button next to the batch site upgrade that you want to view the report for.

Cancel a Scheduled Batch Site Upgrade

Cancel a Scheduled Batch Site Upgrade

You can only cancel a scheduled batch site upgrade that hasn't started yet.
1

From the partner view in https://admin.webex.com, go to Services, and under Meeting, select Site Upgrade History.

2

Under Actions, click the cancel button to cancel a scheduled batch site upgrade.