You can set the number of days that recordings remain accessible, before Webex automatically moves them to the trash. After you set the policy, a message appears on the recording management page to notify all administrators.
The following procedure applies to Webex sites that you manage using Control Hub.
 | New Webex accounts include a full year of unlimited recording storage. By default, the system permanently deletes recordings older than 365 days. When the system moves recordings according to the retention policy, it doesn't move them to the trash. We recommend that you set your retention policy to keep storage below the cap for your site. Monitor your site requirements and purchase more storage if required. |
When users delete their recordings, the system moves them to the trash. For up to 30 days, you can restore deleted recordings from the trash. After 30 days, the system permanently deletes the recordings.
| 1 |
From the customer view in https://admin.webex.com, go to Services > Meeting. |
| 2 |
On the Sites tab, select a Webex site, and then click Settings. |
| 3 |
Under Common Settings, select Site Options. |
| 4 |
Scroll to the Video and recordings section and toggle on Turn on daily auto-deletion for all recordings past assigned retention days. |
| 5 |
To adjust the recording retention days, go to , and select Settings under Webex Meetings Retention policy. |
| 6 |
Enter the number of days a host can access their recordings in the Custom retention time between 7 and Infinity days field. Default: 365 days Range: 7-Infinity days |
| 7 |
Click Save. |
The following procedure applies to Webex sites that you manage using Webex Site Administration. If your site is linked to Control Hub, the retention feature options appear dimmed in Site Administration. Use Control Hub to manage linked sites.
| All new Webex accounts include a full year of unlimited recording storage. By default, the system moves recordings over 365 days old to the trash. We recommend that you set your retention policy to keep storage below the cap for your site. Monitor your site requirements and purchase more storage if required. |
For up to 30 days, you can restore deleted recordings from the trash. After 30 days, the system permanently deletes the recordings from the trash.
| 1 |
Sign in to Webex Site Administration, and go to Configuration > Common Site Settings > Options. |
| 2 |
Scroll to Site Options, and check the Support Recording Auto-Deletion Policy check box. |
| 3 |
Enter the number of days a host can access their recordings in the Recording Retention Days field (7-3600 days). Default: 365 days Range: 7-3600 days |
| 4 |
Click Update. |
