Cisco IP Phone 6800 Series Multiplatform Phones Supported Accessories

The Cisco IP Phone 6800 Series Multiplatform Phones supports both Cisco and third-party accessories.

Table 1. Accessory Support for the Cisco IP Phone 6800 Series Multiplatform Phones

Accessory

Type

6821

6841

6851

6861

6871

Cisco Accessories

Cisco IP Phone 6800 Key Expansion Module

Add-on module

Not supported

Not supported

Supported

Supports one key expansion module

Not supported

Not supported

Cisco IP Phone 6800 Wall Mount Kit

Not supported

Supported

Supported

Supported

Supported

Cisco Headset 520 Series

USB

Not supported

Not supported

Not supported

Not supported

Supported

Cisco Headset 530 Series

Standard RJ9

Supported

Supported

Supported

Supported

Supported

USB Adapter

Not supported

Not supported

Not supported

Not supported

Supported

Cisco Headset 560 Series

Standard RJ9 and AUX

Not supported

Not supported

Not supported

Not supported

Supported

USB

Not supported

Not supported

Not supported

Not supported

Supported

Cisco Headset 700 Series

USB Adapter

Not supported

Not supported

Not supported

Not supported

Supported

USB-C Cable

Not supported

Not supported

Not supported

Not supported

Supported

Third-Party Accessories

Headsets

Analog

Supported

Supported

Supported

Supported

Supported

Analog Wideband

Supported

Supported

Supported

Supported

Supported

USB

Not supported

Not supported

Not supported

Not supported

Supported

Microphone

External

Not supported

Not supported

Not supported

Not supported

Not supported

Speakers

External

Not supported

Not supported

Not supported

Not supported

Not supported

Cisco IP Phone 7800 Series Multiplatform Phones Supported Accessories

The Cisco IP Phone 7800 Series supports both Cisco and third-party accessories.

In the following table, an X indicates support for an accessory by a particular phone model and a dash (-) indicates no support.

Table 2. Accessory Support for the Cisco IP Phone 7800 Series

Accessory

Type

Cisco IP Phone 7811

Cisco IP Phone 7821

Cisco IP Phone 7841

Cisco IP Phone 7861

Third-Party Accessories

Headsets

Analog

-

X

X

X

Analog Wideband

-

X

X

X

Microphone

External

-

-

-

-

Speakers

External

-

-

-

-

Wall Mount

External

X

X

X

X

Cisco IP Phone 8800 Series Multiplatform Phones Supported Accessories

Table 3. Accessory Support for the Cisco IP Phone 8800 Series with Multiplatform Firmware

Accessory

Type

Cisco IP Phone

8811 and 8841

8845

8851

8861

8865

Cisco Accessory

Cisco IP Phone 8800 Key Expansion Module

Add-on module

Not supported

Not supported

Supported

Supported

Supported

Supports up to 2 expansion modules.

Supports up to 3 expansion modules.

Cisco IP Phone 8851/8861 Key Expansion Module

Add-on module

Not supported

Not supported

Supported

Supported

Not supported

Supports up to 2 expansion modules of the same type.

Supports up to 3 expansion modules of the same type.

Cisco IP Phone 8865 Key Expansion Module

Add-on module

Not supported

Not supported

Not supported

Not supported

Supported

Supports up to 3 expansion modules of the same type.

Wall Mount Kit

Supported

Supported

Supported

Supported

Supported

Footstand

Supported

Supported

Supported

Supported

Supported

Cable Lock

Supported

Supported

Supported

Supported

Supported

Cisco Headset 520 Series

USB

Not supported

Not supported

Supported

Supported

Supported

Cisco Headset 530 Series

Standard RJ9

Supported

Supported

Supported

Supported

Supported

USB Adapter

Not supported

Not supported

Supported

Supported

Supported

Cisco Headset 560 Series with Standard Base

Cisco Headset 560 Series with Multibase

Standard RJ9 and AUX

Supported

Supported

Supported

Supported

Supported

USB

Not supported

Not supported

Supported

Supported

Supported

Cisco Headset 730

Bluetooth*

Not supported

Not supported

Not supported

Not supported

Not supported

USB Adapter

Not supported

Not supported

Supported

Supported

Supported

USB-C Cable

Not supported

Not supported

Supported

Supported

Supported

*—For the Bluetooth connection with Cisco IP Phone Multiplatform Phones, the limited call features (for example, answer or end a call) are available. The call features will be fully supported in a future release. Currently, we recommend that you use the Cisco Headset 730 by a USB adapter or a USB-C cable.

Third-Party Accessories

Headsets

Analog

Supported

Supported

Supported

Supported

Supported

Analog Wideband

Supported

Supported

Supported

Supported

Supported

Bluetooth*

Not supported

Supported

Supported

Supported

Supported

USB

Not supported

Not supported

Supported

Supported

Supported

Electronic Hookswitch

Supported

Supported

Supported

Supported

Supported

See Note 1.

See Note 2.

Microphones

External PC

Not supported

Not supported

Not supported

Supported

Supported

Speakers

External PC

Not supported

Not supported

Not supported

Supported

Supported


  1. You connect your headset to the phone with the Y-cable (RJ-9 connector and AUX connector). Your administrator may need to enable the headset so that you can use it.

  2. When you use the Electronic Hookswitch (EHS):

    • The EHS connects to the Cisco IP Phone 8811, 8841, and 8845 with the auxiliary port.

    • The EHS connects to the Cisco IP Phone 8851, 8861, and 8865 with the auxiliary port, the USB port, or with Bluetooth.

Cisco IP Conference Phone 7832 Multiplatform Phone Supported Accessories

The Cisco IP Conference Phone 7832 Multiplatform Phone does not support any accessories.

Cisco IP Conference Phone 8832 Multiplatform Phone Supported Accessories

You can use the Cisco IP Conference Phone 8832 wired microphones and wireless microphones. You can't use wired and wireless microphones at the same time.

View the Accessories Associated with Your Phone

You can use the headset jack, Bluetooth, or the USB port to connect external hardware to your phone. The accessory list, by default, contains an analog headset that can be set up to enable wideband

1

Press Applications .

2

Select one of the following options:

  • Status > Accessories
  • Bluetooth > Devices
3

(Optional) Select an accessory and press Details.

Headsets

Here are the Cisco headsets we support. For tips on setting up and using these headsets, take a look at the info for your model:

See the Cisco Headset Compatibility Guide for detailed information on Cisco headset integration with your device.

You can also use third-party headsets. Check with the headset manufacturer to confirm whether you can use it with your Cisco phone.