How Do I Remove the Temporary File Solution Client Manually?
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This document provides instructions for manually uninstalling the Temporary File Solution (TFS) client, which will also disclose Webex's typical installation locations. It includes a batch file to streamline the process of removing TFS from all Webex services.
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- Click Start > Run, type CMD, hit the enter key, or press OK.
- At the command prompt, type the following text exactly as shown and press enter: attrib -s -h C:\DOCUME~1\%USERNAME%\LOCALS~1\TEMPOR~1
- Minimize or close the Command window and navigate via Windows to: C:\Documents and Settings\<USERPROFILE>\Local Settings\Temporary Internet Files
- Delete any/all of the following files if they are present:
- Webexmc
- Webexsc
- Webexsac
- Webexec
- Webextc
- Webex.ini
- Open rmwbxtfs.zip, double-click on rmwbxtfs.bat and then follow the prompts.
If you need to re-hide the folders, launch a command prompt and type: attrib +s +h C:\DOCUME~1\%USERNAME%\LOCALS~1\TEMPOR~1.
Supported OS/Version
Windows 10 / 11
Supported Cisco Webex Product Version
All Cisco Webex meeting service versions
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