Seeing Only a Black Screen when Using a Webcam in a Meeting
Seeing only a black screen when using a webcam in meeting.
Webcam video displays as a black screen.
Web Camera video only displays a grey screen.
Cause:
The wrong video capture device may be selected within the meeting.
Solution:
Close out of any webcam avatar software that is running on the computer.
Follow the steps below to change the webcam in your meeting:
- In the meeting window, go to the Audio & Video menu.
- Select Camera...
- In the Camera: drop-down menu, select the proper web camera, then exit the Settings window.
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