API Error: 'The user or site does not support this meeting type.'
Site Administrators only
API Error: 'The user or site does not support this meeting type.'
Error: 'The user or site does not support this meeting type.' when trying to schedule or start a meeting using APIs.
Cause:
This occurs when the a session type / index number that is not available on the Webex site is used to schedule or start a meeting using APIs.
Solution:
Site Administrators only
To obtain the proper session type / index numbers:
- Log in to your Webex Site Administration page.
- From the Site Information page, scroll down to the Service Type section.
Find the desired numbers in the Index column, see the example below:
