Scenarios when users would want to remove Webex Go from their mobile phone include:

  • When they want to move the Webex Go line to another device

  • When the admin has removed Webex Go and the network shows as No service

Apple iPhone

  1. Go to SettingsCellular or Mobile.

  2. Select the Webex Go plan and tap Remove Cellular Plan.

Samsung Galaxy

  1. Go to SettingsConnectionsSIM card manager.

  2. Select Webex Go SIM and tap Remove.