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November 06, 2024 | 3021 view(s) | 13 people thought this was helpful

Recover a Deleted Media On Hold File

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You can recover a file if you accidentally delete it from your Media Manager in Control Hub. However once you've removed it from your trash folder, you can no longer recover the file.

1	From the customer view in https://admin.webex.com, go to Services > Call > Settings, scroll to Company Media On Hold, and then click Media Manager.
2	Go to your trash folder, choose the file you want to recover, and then click recover.