Go to https://settings.webex.com and select Webex Calling.


From the calling user portal, go to Call Settings.


Toggle on Call Notify.


Enter an email address to send notifications.


Select a predefined schedule from the drop-down menu.

If you do not see a schedule you would like to use for this setting, you can add a schedule on the Schedules tab in the Calling User Portal. For more information, see Create a Schedule to Apply to Call Settings.


Click Add Schedule to set the following parameters:

  • When—Select your predefined schedule from the drop-down menu.
  • Calls from—Select if you would like to be notified for calls from Any Phone Number or Select Phone Numbers. If you choose Select Phone Numbers, enter the additional details.
  • Notify me or Don't notify me—Choose whether or not you would like to be notified when receiving calls that fit within these parameters.

Click Save.

Your schedule is added to a Notify Me or Don't Notify Me table. You can edit or delete schedules from the tables, as needed.


Want to see how it's done? Watch this video demonstration on how to set up the call notify feature in the calling user portal.