Play and pause music

You can control music playback on the face of the right ear cup. Music playback automatically pauses when you have an incoming call and resumes after the call ends.

Press the Play button in the center of the right ear cup to pause and play music with your headset.

Cisco Headset 730 play button

If the smart sensors on your headset are turned on, you can also pause and play music playback when you take off and put on your headset.

Skip a track

Your headset's music controls are located on the face of the right ear cup.

Press skip forward or skip back to skip a track.

Forward and back buttons on the Cisco Headset 730

Adjust your headset volume

The volume buttons are located on the face of the right ear cup.

Press volume up and volume down to adjust your headset volume.

Cisco Headset 730 volume controls
The Noise Cancellation switch is located on the back of the right ear cup. By default, your headset automatically adapts to your surrounding ambient noise level. You can disable Adaptive Noise Cancellation and customize your own noise cancellation level in the Cisco Headsets mobile app.
1

Slide the Noise Cancellation switch down to NC to turn on noise cancellation.

Cisco Headset 730 noise cancellation switch
2

Slide the Noise Cancellation switch to OFF to turn noise cancellation off.

Customize your noise cancellation level in the Cisco Headsets app

You can manually adjust how much noise cancellation you hear in your Cisco Headset 730 through the Cisco Headsets app. By default, your headset noise cancellation strength is set to 100%. If you enable Adaptive Noise Cancellation, your headset noise cancellation level automatically adjusts based on your surroundings.
1

In the Cisco Headsets mobile app, select your headset and press Settings > Audio.

2

Slide the Noise Cancellation slider left or right to adjust your noise cancellation level.

Ambient mode uses the microphones in your headset to enhance your surroundings. You can use this feature when you want to hear more of your surroundings or have a conversation with your headset on.
1

Slide the Noise Cancellation switch on the right ear cup up to AMB to turn on ambient mode.

Cisco Headset 730 noise cancellation switch
2

Slide the Noise Cancellation switch to OFF to turn ambient mode off.

Customize your headset equalizer settings

You can customize the blend of bass and treble in your headset audio with the Cisco Headsets mobile app. Choose from three preset audio settings including Voice, Music, and Cinema.
Equalizer settings don't impact call audio quality.

In the Cisco Headsets app, do one of these things:

  • Select one of the Equalizer presets from the home screen.
  • Tap Settings > Audio > Equalizer.

Smart sensors

The Cisco Headset 730 smart sensors detect when you put on or take off your headset. When your smart sensors are enabled, you can pause your music playback or mute a call when you take off your headset. You can also answer an incoming call when you pick up your headset.

You can toggle some or all of these settings in the following places:

  • The Cisco Headsets mobile app

  • A compatible Cisco IP phone (phone firmware 12.8(1) or later)

  • On Cisco Jabber for Windows or Mac (version 12.9 or later)

Smart sensors are On by default on Cisco IP phones and in Cisco Jabber. In the Cisco Headsets app, smart sensors are Off by default.

Customize your smart sensors

You can customize your headset smart sensor behavior in the Cisco Headsets app.
1

In the Cisco Headsets app, go to Settings > General.

2

Select which smart sensor features you want to turn on or off.

Reset your headset settings

You can restore your default headset settings with the Cisco Headsets mobile app.

In Cisco Headsets, select Settings > Reset Settings.