Webex Audio supported platforms and services

Features such as muting and unmuting, icons, and active-talker notifications operate identically for attendees. Attendees may transition at any time from using their computer to phone or phone to computer. Attendee status and the mode that they're using to connect to the conference can be seen in the Participant list.

Webex Audio (hybrid audio) is supported on the following services and platforms:

Support for Webex Audio (Hybrid Audio)

Windows

Mac OS X

Linux and Solaris

iOS

Android

Webex Meetings

Webex Training

Webex Events

Webex Support

Webex Audio feature support

Feature

Description

Webex MeetingsWebex Events (classic)

Webex Training

Webex Support

Webex Teleconference

Audio options are integrated into online sessions:

  • Call in- Webex provides a toll or toll-free phone number to call when joining a session (global numbers are also available)

  • Call back- When a user joins a session, enter a phone number to be called by Webex

Audio broadcast

One-way audio, for meetings where attendees only listen. A host speaks by using a microphone connected to their computer.

Integrated Voice-over-IP (VoIP) Audio

Instead of using a telephone, use a computer to send the audio over the Internet.

Personal Conferencing

Personal Conferencing allows users to start an audio conference and then optionally expand the meeting to include an online meeting, including video conferencing.

A Personal Conferencing account can have up to three sets of access numbers (host and attendee access codes). To sign up for a Personal Conferencing account, go to the My Webex tab and select Personal Conferencing.

Other Teleconference Service

Use a third-party teleconference service.

Webex Audio feature comparisons

Feature

Description

Audio Broadcast (Events Only)

Webex Audio

Integrated VoIP (VoIP Only)

Personal Conferencing

Conference size

How many attendees can attend a session

3000 for Webex Events (classic) that support 3000 attendees

1000 for Webex Events (classic) that support 1000 attendees

Up to 1000 on telephone and up to 2000 on Webex VoIP for Webex Events (classic) that support 3000 attendees

Up to 1000 on telephone or up to 1000 on Webex VoIP for Webex Events (classic) that support 1000 attendees

1000 for Webex Meetings

3000 for Webex Events (classic) that support 3000 attendees

1000 for Webex Events (classic) that support 1000 attendees

1000 for Webex Training

500 attendees

Multiple speakers

How many active speakers there can be in the conference

Only hosts, presenters and panelists can speak

No limitations

No limitations

No limitations

Entry and exit tones

Webex can play a sound when attendees join and leave the session

When using the Webex Audio option, if the Announce Name feature is selected, those joining using the Use computer for audio option don't get the option to record and announce their name.

No

Yes

No

Yes

Mute on entry

Automatically mute attendee microphones when they enter the session

N/A

Yes

Yes

No

Automatically start the audio conference

Start the audio when an attendee joins the session; If the host hasn't joined, attendees hear a recorded message that informs them that the host isn't present

Yes

Optional

No

Optional

Save default settings

Save default audio settings in the My Webex profile to make it easier to start and schedule sessions with preferred settings

Yes

Yes

Yes

Yes

Reports

Run reports that show Webex Audio usage

Yes

Yes

Yes

Yes

TCP/UDP support

Webex supports UDP and TCP protocols

Yes

N/A

Yes

N/A

Support for Webex Audio (hybrid audio) meeting

Webex Audio (hybrid audio) meeting where attendees have the flexibility to join a conference through telephone or desktop-based VoIP.

Yes

Yes

No

N/A