Supported formats include:

  • WAV_FORMAT_PCM_8KHZ

  • WAV_FORMAT_PCM_16KHZ

  • WAV_FORMAT_PCM_24KHZ

  • WAV_FORMAT_PCM_24KHZ_STEREO

  • WAV_FORMAT_PCM_44KHZ

  • WAV_FORMAT_PCM_48KHZ

  • WAV_FORMAT_PCM_48KHZ_STEREO

  • WAV_FORMAT_MU_LAW_8KHZ

  • WAV_FORMAT_A_LAW_8KHZ

  • WAV_FORMAT_G729

1

Navigate to the Jabber Chat Alerts folder on your system. A typical installation path is: C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Sounds\Jabber Chat Alerts.

2

Copy the custom chat alert sound file into the Jabber Chat Alerts folder.

You can now see the new chat alert option on the Sounds and Alerts tab of the Options window.