You can upgrade your Cisco Headset 500 Series, Cisco Headset 730, or Cisco Headset USB HD Adapter on Cisco Accessory Hub.
You can upgrade the following headsets on Accessory Hub:
- Cisco Headset 320 Series
- Cisco Headset 520 and 530 Series
- Cisco Headset 560 Series
- Cisco Headset 730
- Bang & Olufsen Cisco 980
- Cisco Headset USB HD Adapter
You can also upload an older firmware version from your PC desktop. Download the zipped firmware files from the Cisco Software Download page and extract the .ptc firmware files. Headset models match to each .ptc file by name. Use the following table as a guide:
Cisco Headset 520 and 530 Series
Cisco Headset 560 Series
Cisco Headset 730
Cisco Headset USB HD Adapter
Before you begin
Connect your headset or USB adapter to a USB port on your computer.
In Google Chrome, go to Cisco Accessory Hub.
Click Next and select your headset in the pop-up window.
Do one of the following:
Click Start Upgrade.