Customize audio settings

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Audio settings.

3

Select your audio preferences. The changes automatically save to your headset.

  • Equalizer – Select from a list of preset audio settings to customize the blend of bass and treble in your headset audio.
  • Sidetone – Adjust how much of your own voice that you hear through the headset when you're on a call.

Customize general settings

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > General settings.

3

Select your general preferences. The changes automatically save to your headset.

  • Dock event – Choose whether to end or answer calls when you place or remove your headset from the base.
  • Wireless – Toggle Always on mode on and off. Always on mode keeps the audio connection between your headset and base active. The Always on behavior may drain your headset battery at a faster rate.

View headset information

If you connect a headset to your device, you can view your headset information in Webex App, including the headset name, model, serial number, and firmware version.
1

On Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Headset info.

Reset headset settings

You can reset your headset to the default factory settings.
1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset and choose Advanced settings.

3

Click Reset all.

Customize audio settings

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Audio settings.

3

Select your audio preferences. The changes automatically save to your headset.

  • Equalizer – Select from a list of preset audio settings to customize the blend of bass and treble in your headset audio.
  • Sidetone – Adjust how much of your own voice that you hear through the headset when you're on a call.
  • Voice activated microphones – With voice activated microphones, automatically eliminate all your environmental noise when you aren't speaking on a call.
  • Microphone for open office (720 heasets for MS Teams only) – With Microsoft certificated open office tuning, choose the improved microphone performance in a noisy environment. You need to reboot your headset to enable this feature.

Customize notification settings

You can customize audible notifications in Cisco Headset 720 Series. You can choose to hear a voice notification, a tone, or no notification at all for the events such as an incoming call.

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Notification settings.

3

Select your notification preferences. The changes automatically save to your headset.

Customize general settings

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > General settings.

3

Select your general preferences. The changes automatically save to your headset.

  • Multifunction button – Choose whether you want music or voice assistant when you press the multifuction button on your headset.
  • Dock event (720 for MS Teams only) – Choose whether to end an active call or switch audio to the audio host such as a mobile, desk device, or room device when you place your headset on the charging stand.

    You can switch audio back to your headset by removing the headset from the dock. If you connect to calls by using USB adapter or through Webex, MS Teams, or Jabber, you can continue audio through your headset.

View headset information

If you connect a headset to your device, you can view your headset information in Webex App, including the headset name, model, serial number, and firmware version. You can also view the current battery level of your Cisco Headset 720.
1

On Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Headset info.

Reset headset settings

You can reset your headset to the default factory settings.
1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset and choose Advanced settings.

3

Click Reset all.

Customize audio settings

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Audio settings.

3

Select your audio preferences. The changes automatically save to your headset.

  • Equalizer – Select from a list of preset audio settings to customize the blend of bass and treble in your headset audio.
  • Sidetone – Adjust how much of your own voice that you hear through the headset when you're on a call.
  • Adaptive noise cancellation – Allow the headset to automatically adjust the level of active noise cancellation based on your environment.
  • Voice activated microphones – With voice activated microphones, automatically eliminate all your environmental noise when you aren't speaking on a call.

Customize notification settings

You can customize audible notifications in Cisco Headset 730. You can choose to hear a voice notification, a tone, or no notification at all for the events such as an incoming call.

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Notification settings.

3

Select your notification preferences. The changes automatically save to your headset.

Customize general settings

1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > General settings.

3

Select your general preferences. The changes automatically save to your headset.

  • Dock event – Choose whether to end an active call or switch audio to the audio host such as a mobile, desk device, or room device when you place your headset on the charging stand.

    You can switch audio back to your headset by removing the headset from the dock. If you connect to calls by using USB HD adapter or through Webex, MS Teams, or Jabber, you can continue audio through your headset.

  • Smart sensors – The Cisco Headset 730 smart sensors detect when you put on or take off your headset. You can pause your music playback or mute a call by taking off your headset. You can also answer an incoming call by picking up your headset.

View headset information

If you connect a headset to your device, you can view your headset information in Webex App, including the headset name, model, serial number, and firmware version. You can also view the current battery level of your Cisco Headset 730.
1

On Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset, and choose Advanced settings > Headset info.

Reset headset settings

You can reset your headset to the default factory settings.
1

On the Webex App, click your profile picture and choose Settings > Devices.

2

Select your headset and choose Advanced settings.

3

Click Reset all.