A Webex organization with a paid subscription

Pro Pack for Cisco Webex Control Hub (See https://www.cisco.com/go/pro-pack)

N/A

A Webex organization with a paid subscription that includes Business Messaging and Advanced Meetings at a minimum.

Webex video platform 2.0 (You can verify that your Webex site is on video platform version 2.0 if it has the Media Resource Type list available in the Cloud Collaboration Meeting Room site options.)

You need any paid-for Webex app offer for your organization. You can order this through Cisco Commerce Workspace.

You also need to have access to Cisco Webex Control Hub, with administrator privileges for your organization (you get these as part of the ordering process).

You should import all Jabber users into Control Hub and grant them all the "Message Free" entitlement. This entitles all the Jabber users to the basic Webex App messaging functionality.

There are no additional paid license requirements for this basic messaging. Having this entitlement for all users improves interoperability between those who are enabled for Hybrid Message and those who are only licensed for Jabber.

We assume that all users are previously licensed for Cisco Jabber, with Jabber registered to Cisco Unified Communications Manager IM and Presence.