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September 09, 2024 | 2510 view(s) | 19 people thought this was helpful

Turn on call waiting

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Call waiting allows you to place an ongoing call on hold to answer a new incoming call. When you're on an ongoing call, the notification tone notifies you of a new call, you can choose to answer or ignore. If you ignore the new call, it will be transferred to your voicemail or another predetermined destination.

call waiting option in user hub

Before you begin

Your administrator must have enabled this feature for you to access and configure it. If you don’t see this setting, check with your administrator.
You can configure all the call settings from the User Hub by navigating to Settings > Calling.

The Calling option is available only for users with the Webex Calling license. If you don’t see the Calling option, it means you don’t have the Webex Calling license.

If you want to find out which calling service you’re set up with, you can check from the Webex App. For more details, see Find out what calling service you have.