See Open and Resolved Bugs for the Lockdown Webex Meetings Updates for info on the lockdown updates.

For more info on the accessibility improvements made to Webex Meetings, see the Cisco Webex Meetings Accessibility Improvements.

Using the Bug Search Tool

Known problems (bugs) are graded according to severity level. This article contains descriptions of the following:

  • Open customer-found bugs of severity 1 to 3

  • Resolved customer-found bugs of severity 1 to 3

  • Resolved Cisco-found bugs of significance

You can find details about listed bugs and search for other bugs by using the Cisco Bug Search Tool.

Before you begin

To access the Bug Search Tool, you need the following items:

  • Internet connection

  • Web browser

  • Cisco.com username and password

1

Open the Bug Search Tool.

2

Sign in with your Cisco.com username and password.

3

Enter the bug ID number in the Search for field, then press Enter.


 
You can also navigate to a specific bug by entering https://tools.cisco.com/bugsearch/bug/<BUGID> where <BUGID> is the ID of the bug that you are searching for (for example, CSCab12345).

What to do next

For information about how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Search Tool page.

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

Bug Number

Affected Product Area

Description

CSCvh90269

Webex Meetings

The Make Screen blank feature doesn't work on Windows 10 devices if User Account Control is enabled.

CSCvi72293

Webex Meetings (Mac)

If a user's Facebook account is locked, they can't stream Webex meetings on Facebook Live.

CSCvh63085

Webex Events (Windows)

During events, when a presenter shares their screen, participants can see chat notifications that appear to the presenter.

Bug Number

Severity

Affected Product Area

Description

CSCvq64129

2

Webex Meetings

Fixed a security issue where attackers could potentially snoop during video conferences.

CSCvs56937

2

Webex Meetings

Fixed an issue where the NBR player crashed.

CSCvs74913

3

Webex Meetings

Fixed an issue where users couldn't upload files on their Webex sites.

CSCvs74924

3

Webex Meetings

Fixed an issue where users using a meeting template couldn't enter a Meeting topic.

CSCvs43886

3

Webex Meetings

Fixed an issue where users pressed ** on their phones to hear the help menu, but no audio clip played.

CSCvs74926

3

Webex Meetings (Mac)

Fixed an issue where users couldn't see content that other users were sharing.

CSCvs69110

1

Webex Meetings (iOS and Android)

Fixed an issue where it was possible for users to join Webex meetings that weren't public without signing in to their accounts.

CSCvs74939

3

Webex Events (Windows)

Fixed an issue where after users joined an event, the audio dialog pop-up wouldn't appear automatically.

CSCvs67862

3

Webex Training (Windows)

Fixed an issue where Webex Training crashed.

Bug Number

Severity

Affected Product Area

Description

CSCvs60020

2

Webex Meetings

Fixed an issue where after a host scheduled a meeting and added attendees from the Meeting Details Page, attendees received over 900 emails about the meeting details being changed.

CSCvs38720

3

Webex Meetings

Fixed an issue where Webex Meetings would use extra device CPU for no reason.

CSCvs14793

3

Webex Meetings

Fixed an issue where users couldn't schedule meetings using the Google Calendar integration.

CSCvs32679

3

Webex Meetings

Fixed an issue where users couldn't connect to meetings if they set their default app to the web app.

CSCvs55577

3

Webex Meetings

Fixed an issue where users could connect to Webex meetings that were hosted by deactivated accounts.

CSCvs20752

3

Webex Meetings

Fixed an issue where meetings didn't have complete links in an invitation's Location field.

CSCvs44725

3

Webex Meetings

Fixed an issue where if a user scheduled a recurring meeting on Microsoft Outlook with one time zone, a different time zone would be scheduled.

CSCvs37243

3

Webex Meetings

Fixed an issue where user accounts couldn't be unlocked.

CSCvs44419

3

Webex Meetings

Fixed an issue where users couldn't send or receive video during meetings.

CSCvs60032

3

Webex Meetings

Fixed an issue where a button in the desktop app said Only See Webex Meetings instead of Show Only Webex Meetings.

CSCvs48853

3

Webex Meetings

Fixed an issue where users couldn't add participant email addresses when scheduling meetings.

CSCvs39959

3

Webex Meetings

Fixed an issue where users couldn't schedule meetings using Microsoft Outlook.

CSCvs51940

3

Webex Meetings

Fixed an issue where meetings scheduled with the UTC-3 Brasilia time zone wouldn't appear in the time that the host set.

CSCvr97758

3

Webex Meetings

Fixed an issue where a device's audio output was adjusted after a Webex Jabber call.

CSCvs57659

3

Webex Meetings

Fixed an issue where CCA-SP calls failed after an administrator updated access numbers in the CCA Portal.

CSCvs56728

3

Webex Meetings

Fixed an issue where audio wouldn't play during a meeting's recording playback.

CSCvs43625

3

Webex Meetings

Fixed an issue where users couldn't connect to meetings after clicking to join from the desktop app.

CSCvs31323

2

Webex Meetings (Windows)

Fixed an issue where Webex meetings were susceptible to attackers who could assume the host role without knowing the host key.

CSCvr99221

3

Webex Meetings (Windows)

Fixed an issue where if users shared Monitor 2, the meeting controls appeared on Monitor 2, but Monitor 1 was shared.

CSCvs51540

3

Webex Meetings (Windows)

Fixed an issue where if a user's last call was a phone number within their organization, the phone number wouldn't be saved in the Use my last audio and video option.

CSCvs60039

3

Webex Meetings (Windows)

Fixed an issue where Webex Meetings froze.

CSCvs60053

3

Webex Meetings (Mac)

Fixed an issue where Webex Meetings crashed.

CSCvq91338

3

Webex Meetings (Mac)

Fixed an issue where during meetings, the desktop app remained in focus and users couldn't interact with other apps

CSCvs60025

3

Webex Meetings (Mac)

Made updates to the Webex Meetings .dmg file that includes:

  • Path variables in the installer scripts

  • Permission for administrators to run scripts or deploy a mobile device management profile to configure preferences

  • Shell scripts for better security

CSCvs53598

3

Webex Events

Fixed an issue where users could add other users' unlisted programs to events.

CSCvs52978

3

Webex Events (Windows)

Fixed an issue where the Cisco Webex Meetings Problem Report appeared after users connected to an event.

CSCvs42855

3

Webex Events (Windows)

Fixed an issue where users couldn't record events.

CSCvs60026

3

Webex Events (Mac)

Fixed an issue where Webex Events crashed during events.

CSCvs50278

3

Webex Training (Windows)

Fixed an issue where Q&A wouldn't work during sessions.

CSCvs60010

3

Webex Site Administration

Fixed an issue where during meetings, if SSO authentication for Attendees was enabled and a participant didn't have a suffix, suffixes were added.

Bug Number

Severity

Affected Product Area

Description

CSCvs72907

2

Webex Meetings (Android)

Fixed an issue where users couldn't use APIs to join meetings.

Bug Number

Severity

Affected Product Area

Description

CSCvs56009

3

Webex Meetings

Fixed an issue where if hosts rescheduled meetings, attendees received email notifications even if the host chose not to send them.

CSCvs55999

3

Webex Events (Windows)

Fixed an issue where the Q&A panel disappeared after presenters or hosts answered questions.

CSCvs67862

3

Webex Training (Windows)

Fixed an issue where Webex Training crashed when session hosts checked for participant attentiveness.

Bug Number

Severity

Affected Product Area

Description

CSCvs50886

3

Webex Meetings

Fixed an issue where the desktop app crashed if a user unplugged headphones or a headset from their device.

CSCvs44419

3

Webex Meetings

Fixed an issue where users couldn't send or receive video feeds even if network conditions were good.

CSCvs38715

2

Webex Meetings

Fixed an issue where signed-in users connected to meetings as Anonymous User.

Bug Number

Severity

Affected Product Area

Description

CSCvr82763

2

Webex Meetings

Fixed an issue where playing modified .arf files caused the NBR player to crash.

CSCvs17143

2

Webex Meetings

Fixed an issue where users who weren't signed in couldn't see public meeting information while in Modern View.

CSCvr89467

2

Webex Meetings

Fixed an issue where playing modified .arf files caused the NBR player to crash.

CSCvs21058

3

Webex Meetings

Fixed an issue where users couldn't end meetings due to being blocked by a firewall.

CSCvr91734

3

Webex Meetings

Fixed an issue where audio wouldn't play during NBR recordings.

CSCvr86929

3

Webex Meetings

Fixed an issue where users couldn't change their country code if they connected to a meeting with the Use Phone for Audio option.

CSCvr92006

3

Webex Meetings

Fixed an issue where users couldn't schedule meetings while in Modern View.

CSCvq69456

3

Webex Meetings

Fixed an issue where if site administrators updated a Webex site's telephone domain, the site would retain both the old and new domains.

CSCvs08044

3

Webex Meetings

Fixed an issue where users couldn't use the Ctrl+M shortcut to mute themselves during a meeting.

CSCvs00391

3

Webex Meetings

Fixed an issue where Modern View users couldn't paste an attendee list from Microsoft Excel when scheduling a meeting.

CSCvs00902

3

Webex Meetings

Fixed an issue where users with the Brasilia GMT-3 time zone had incorrect meeting start times.

CSCvs05019

3

Webex Meetings

Fixed an issue where the desktop app froze when users joined meetings.

CSCvs25670

3

Webex Meetings

Fixed an issue where users' voices had decreased volume during meetings.

CSCvs25668

2

Webex Meetings (Windows)

Fixed an issue where the Call Back option to join meetings wasn't working.

CSCvs25667

3

Webex Meetings (Windows)

Fixed an issue where the version number for the desktop app wasn't appearing in the Control Panel.

CSCvr38088

3

Webex Meetings (Windows)

Fixed an issue where users' profile pictures wouldn't appear in the meeting window when their video was off.

CSCvs03450

3

Webex Meetings (Windows)

Fixed an issue where users couldn't send transcripts of their meeting recordings.

CSCvs25672

3

Webex Meetings (Mac)

Fixed an issue where users couldn't uninstall the desktop app.

CSCvr61581

3

Webex Support (Windows)

Fixed an issue where users couldn't maximize the app window when using screens at a higher resolution.

Bug Number

Severity

Affected Product Area

Description

CSCvs36042

3

Webex Meetings (Windows)

Fixed an issue where the desktop app window automatically resized and moved to the top-left corner of the screen.

CSCvs43837

3

Webex Meetings (Mac)

Fixed an issue where users with their Webex site language set to Spanish couldn't start Webex meetings.

CSCvs36893

3

Webex Meetings and Webex Events

Fixed an issue where users couldn't join audio-only meetings or events unless their microphone was connected.

CSCvs36067

3

Webex Events (Windows)

Fixed an issue where post-event web pages wouldn't open after the event ended.

Bug Number

Severity

Affected Product Area

Description

CSCvs17143

2

Webex Meetings

Fixed an issue where Webex sites wouldn't list public metings in Modern View unless users were signed in.

CSCvs40468

3

Webex Meetings (Windows)

Fixed an issue where the desktop app crashed when users switched from VoIP to TelePresence.

CSCvs26191

3

Webex Meetings (Windows)

Fixed an issue where the desktop app displayed the incorrect meeting start time.

CSCvs27725

3

Webex Meetings (Mac)

Fixed an issue where the desktop app froze after a user connected their video.

CSCvs32628

3

Webex Events

Fixed an issue where entry tones were played when users joined an event, even if the feature was disabled. Another issue was fixed where Webex Meetings started instead of Webex Events.

Bug Number

Severity

Affected Product Area

Description

CSCvs16745

3

Webex Meetings

Fixed an issue where users couldn't connect to a meeting's audio.

Bug Number

Severity

Affected Product Area

Description

CSCvs01189

2

Webex Meetings

Fixed an issue where if a user undocked their laptop while in a meeting, several users' thumbnails would freeze.

CSCvs07696

3

Webex Meetings

Fixed an issue where users couldn't schedule video device-enabled meetings in Microsoft Outlook.

CSCvs52818

3

Webex Meetings (Mac)

Fixed an issue where users couldn't edit or cancel meetings using Microsoft Outlook.

CSCvs02002

3

Webex Meetings (Mac)

Fixed an issue where the desktop app wouldn't open because devices couldn't check the app for malicious software.

CSCvs34919

3

Webex Meetings and Webex Events (Mac)

Fixed an issue where if users opened the desktop app, their device prompted them to give the app permission to receive keystrokes from other applications.

Bug Number

Severity

Affected Product Area

Description

CSCvr91060

2

Webex Meetings

Fixed an issue where the desktop app crashed if a user connected to a meeting when using audio with their computer.

CSCvr91029

2

Webex Meetings

Fixed an issue where if a user saved a meeting entry in the Google integration, duplicate meeting entries were created in the Webex site's meeting list.

CSCvr74031

2

Webex Meetings

Fixed an issue where users who weren't signed in could use API requests to return a list of a meetings participants' usernames.

CSCvr48350

3

Webex Meetings

Fixed an issue where raised hand notifications still appeared after clearing them.

CSCvr08208

3

Webex Meetings

Fixed an issue where Access Anywhere and Hands On Lab systesms couldn't use the Automatically reduce screen resolution to match local computer setting.

CSCvr56226

3

Webex Meetings

Fixed an issue where a cross-origin resource sharing policy blocked users from joining meetings.

CSCvr45725

3

Webex Meetings

Fixed an issue where Webex Meetings would use extra device CPU for no reason.

CSCvr79270

3

Webex Meetings

Fixed an issue where the desktop app crashed when users joined meetings through a Jabber pop-up.

CSCvr75741

3

Webex Meetings

Fixed an issue where pinned videos automatically unpinned when a different participant began speaking.

CSCvr62054

3

Webex Meetings

Fixed an issue where the desktop app opened but didn't load.

CSCvr62057

3

Webex Meetings

Fixed an issue where if users changed their audio connection to Call Me, they couldn't select a country and the audio connection automatically switched to internal calling.

CSCvr52986

3

Webex Meetings

Fixed an issue where meeting controls weren't displayed correctly when users shared content.

CSCvr91052

3

Webex Meetings

Fixed an issue where API requests weren't returning super administrator information.

CSCvr91054

3

Webex Meetings

Fixed an issue where users who were sharing content weren't appearing in the participant list.

CSCvr86985

3

Webex Meetings

Fixed an issue where if a users scheduled a meeting in Microsoft Outlook in a time zone different than the device's, Webex Meetings scheduled a meeting in a time zone different than the one requested.

CSCvr84585

3

Webex Meetings (Windows)

Fixed an issue where Webex Meetings crashed.

CSCvr93691

2

Webex Meetings (Mac)

Fixed an issue where users who clicked a link to a Personal Room were navigated to a wrong Personal Room.

CSCvr91020

3

Webex Meetings (Mac)

Fixed an issue where the Automatically discover nearby video devices was automatically enabled.

CSCvr67845

2

Webex Events

Fixed an issue where the app crashed after starting an event from the Webex site.

CSCvr66921

3

Webex Events

Fixed an issue where users weren't receiving follow-up emails after attending events.

CSCvr75186

3

Webex Site Administration

Fixed an issue where administrators received an error when provisioning new Webex sites.

Bug Number

Severity

Affected Product Area

Description

CSCvs08562

3

Webex Meetings

Fixed an issue where a user's sent audio adjusted too much when their microphone detected them typing on a keyboard.

CSCvs04586

3

Webex Meetings

Fixed an issue where Google Chrome users couldn't connect to their Personal Room.

CSCvs00391

3

Webex Meetings

Fixed an issue where Modern View users couldn't paste an attendee list from Microsoft Excel when scheduling a meeting.

CSCvr92006

3

Webex Meetings

Fixed an issue where users couldn't schedule meetings in Modern View.

CSCvs08563

1

Webex Meetings (Mac)

Fixed an issue where the desktop app crashed around half an hour after connecting to a meeting.

Bug Number

Severity

Affected Product Area

Description

CSCvr93787

2

Webex Meetings

Fixed an issue where the Invite and Remind feature wouldn't work during meetings.

CSCvs06752

3

Webex Meetings

Fixed an issue where the desktop app displayed a user's information when they joined a meeting.

CSCvs06397

3

Webex Teams and Webex sites

Fixed an issue where updating a profile picture in Webex Teams didn't synchronize correctly in that user's Webex site.

Bug Number

Severity

Affected Product Area

Description

CSCvr88707

3

Webex Meetings

Fixed an issue where participants' videos were shown in NBR recordings.

CSCvr85057

2

Webex Meetings (Mac)

Fixed an issue where users couldn't connect to meetings if they were using proxy settings.

Bug Number

Severity

Affected Product Area

Description

CSCvq77753

2

Webex Meetings

Fixed an issue where users couldn't add a Webex meeting to a Google Calendar meeting.

CSCvr73983

3

Webex Meetings

Fixed an issue where users who tried to start a meeting from a browser in a private session couldn't launch Webex Meetings.

CSCvr38196

3

Webex Meetings

Fixed an issue where the calendar loaded slowly.

CSCvr23517

3

Webex Meetings

Fixed an issue where third-party content warnings weren't appearing when a user shared content.

CSCvr21723

3

Webex Meetings

Fixed an issue where Modern View users received an error after clicking Schedule.

CSCvr20585

3

Webex Meetings

Fixed an issue where users didn't receive an email from Cisco to create a password for their Webex account.

CSCvr33285

3

Webex Meetings

Fixed an issue where clicking Mute in the meeting window wasn't muting headset microphones.

CSCvr45734

3

Webex Meetings

Fixed an issue where job 141 would fail for Webex Meetings.

CSCvr45733

3

Webex Meetings

Fixed an issue where a Webex site's host number would automatically update to 999999.

CSCvr16158

3

Webex Meetings

Fixed an issue where users couldn't schedule a meeting from the Microsoft Office 365 scheduler.

CSCvr12550

3

Webex Meetings

Fixed an issue where the NBR player wouldn't play meeting recordings.

CSCvr38094

3

Webex Meetings

Fixed an issue where users couldn't schedule Personal Room meetings.

CSCvr47989

3

Webex Meetings

Fixed an issue where Webex Meetings crashed.

CSCvr45736

3

Webex Meetings

Fixed an issue where users couldn't see who the host of a meeting was.

CSCvq94394

3

Webex Meetings

Fixed an issue where the recordings had no audio when played in the NBR player.

CSCvr44170

3

Webex Meetings

Fixed an issue where users who clicked Click to Join in Google Calendar were redirected to the wrong page.

CSCvr38554

3

Webex Meetings

Fixed an issue where users were prompted to sign in to Webex meetings a second time.

CSCvr51629

3

Webex Meetings

Fixed an issue where the call analyzer client log format wasn't appearing correctly.

CSCvr16362

3

Webex Meetings

Fixed an issue where alternate hosts couldn't schedule, modify, or cancel meetings.

CSCvr48367

3

Webex Meetings

Fixed an issue where there wasn't a log to check microphone access.

CSCvr12160

3

Webex Meetings (Mac)

Fixed an issue where users couldn't add the Webex Meetings plugin on Microsoft Outlook.

CSCvr25399

3

Webex Meetings (Mac)

Fixed an issue where devices used a lot of CPU whenever the cursor was moved in and out of the meeting window.

CSCvr17591

2

Webex Events

Fixed an issue where attendees could unmute themselves.

CSCvr08450

3

Webex Events

Fixed an issue where event hosts couldn't turn off a panelist's video.

CSCvr18916

3

Webex Events (Mac)

Fixed an issue where users couldn't join an event.

CSCvr18914

3

Webex Control Hub

Fixed a wording issue in the Common Settings that said 'after' instead of 'before.'

Bug Number

Severity

Affected Product Area

Description

CSCvr84585

3

Webex Events

Fixed an issue where Webex Events crashed during events with large numbers of attendees.

Bug Number

Severity

Affected Product Area

Description

CSCvr74085

2

Webex Meetings

Fixed an issue where the desktop app crashed for users who connected to meetings with Call Using Computer.

CSCvr69580

3

Webex Meetings

Fixed an issue where during video callback, users were prompted to press 1 even if their site was configured for this feature to be optional.

CSCvr79251

3

Webex Meetings

Fixed an issue where the Webex Meetings Safari extension had permissions for all domains instead of only Webex domains.

CSCvr79270

3

Webex Meetings

Fixed an issue where users couldn't join meetings using a WBS33.6.x lockdown site from Jabber 12.x.

CSCvr79268

3

Webex Events

Fixed an issue where Webex Events would crash after an event ended.

Bug Number

Severity

Affected Product Area

Description

CSCvr66343

3

Webex Meetings

Fixed an issue where Webex Meetings crashed for users connecting to a meeting.

CSCvr62054

3

Webex Meetings (Windows)

Fixed an issue where the desktop application froze without returning an error message.

CSCvr62057

3

Webex Meetings (Windows)

Fixed an issue where users joining a meeting with Call Me automatically switched from global to internal call types.

CSCvr59671

3

Webex Meetings (Mac)

Fixed an issue where Webex Meetings crashed for users who moved into the Personal Room lobby of an Android user.

CSCvr58252

3

Webex Training

Fixed an issue where Webex Training wouldn't start.

CSCvr25331

3

Webex Support

Fixed an issue where the WebACD application froze.

Bug Number

Severity

Affected Product Area

Description

CSCvr48374

3

Webex Meetings

Fixed an issue where Webex Meetings crashed.

CSCvr48369

3

Webex Meetings

Fixed an issue where users who joined meetings with their video disabled still connected to a meeting with their video enabled.

CSCvr45727

3

Webex Meetings

Fixed an issue where Webex Meetings crashed.

CSCvr51141

3

Webex Meetings

Fixed an issue where users couldn't start a Webex meeting in the desktop app from Microsoft Outlook.

Bug Number

Severity

Affected Product Area

Description

CSCvr43319

2

Webex Meetings

Fixed an issue where users received an error message if they clicked a scheduled meeting or tried to start an instant meeting.

CSCvr43302

2

Webex Meetings

Fixed an issue where users couldn't start meetings from a Webex site.

CSCvr38092

3

Webex Events (Mac)

Fixed an issue where the post-event survey wasn't appearing for users.

CSCvr36272

3

Webex Training (Mac)

Fixed an issue where users couldn't see the share window after being assigned a computer.

Bug Number

Severity

Affected Product Area

Description

CSCvq67650

2

Webex Meetings

Fixed an issue where Webex Meetings would use extra device CPU for no reason.

CSCvr08858

2

Webex Meetings

Fixed an issue where a meeting's toll free or global call-in numbers only partially updated after they were updated in Modern View.

CSCvq86070

2

Webex Meetings

Fixed an issue where the NBR player crashed when trying to play a file.

CSCvq56071

3

Webex Meetings

Fixed an issue where users couldn't schedule or edit a Webex meeting in Microsoft Outlook.

CSCvo94851

3

Webex Meetings

Fixed an issue where users couldn't see any options when trying to share content.

CSCvq15172

3

Webex Meetings

Fixed an issue where exported logs would be incomplete.

CSCvq48469

3

Webex Meetings

Fixed an issue where users couldn't save changes to the Communicate or Participants tabs when changing participant privileges.

CSCvq42449

3

Webex Meetings

Fixed an issue where users experienced delays with scheduling and editing Webex meetings.

CSCvq41210

3

Webex Meetings

Fixed an issue where users couldn't start a meeting.

CSCvr41519

3

Webex Meetings

Fixed an issue where audio cut out in meetings when the active speaker changed.

CSCvq60142

3

Webex Meetings

Fixed an issue where user audio was fading in and out.

CSCvq80511

3

Webex Meetings

Fixed an issue where users received multiple incoming calls on a TelePresence or video conferencing device when using Call My Video System.

CSCvq91685

3

Webex Meetings

Fixed an issue where after editing a meeting, the meeting number would no longer appear in that meeting's email invitation.

CSCvq80859

3

Webex Meetings

Fixed an issue where "Deactivated Account Notice" emails wouldn't be sent to all of a site's administrators.

CSCvq20007

3

Webex Meetings

Fixed an issue where if a user shared their screen, other meeting attendees would still see Webex pop-ups.

CSCvq90065

3

Webex Meetings

Fixed an issue where users received multiple calls when connecting to a meeting.

CSCvr12143

3

Webex Meetings

Fixed an issue where MTA would block Webex Meetings, even if the app was working correctly.

CSCvq95051

3

Webex Meetings

Fixed an issue where the Join button wouldn't appear on meeting invitations.

CSCvr12227

3

Webex Meetings

Fixed an issue where Webex Meetings couldn't detect nearby devices.

CSCvq93359

3

Webex Meetings

Fixed an issue where the Microsoft Office 365 scheduler wouldn't function the same online or in the desktop application.

CSCvq90026

3

Webex Training

Fixed an issue where no prompts would appear when leaving a breakout session.

CSCvr12159

3

Webex Meetings

Fixed an issue where telephony domains couldn't be deleted.

CSCvq60144

3

Webex Meetings

Fixed an issue where superadmin API servers wouldn't restart.

CSCvr12145

3

Webex Meetings

Fixed an issue where superadmins would automatically change email template values.

CSCvq90416

3

Webex Meetings

Fixed an issue where if a meeting is scheduled while in Modern View, the page automatically reloaded and signed the user out.

CSCvr35331

3

Webex Meetings

Fixed an issue where scheduling Personal Room meetings in Microsoft Outlook had inconsistent text in the bodies of email invitations.

CSCvq91884

3

Webex Meetings

Fixed an issue where users saw multiple entries for a meeting in the desktop app and in their Webex site.

CSCvq81135

3

Webex Meetings

Fixed an issue where the desktop app crashed when a user's device wasn't connected to a corporate network.

CSCvq41882

3

Webex Meetings

Fixed an issue where Citrix users couldn't start a meeting.

CSCvq90587

3

Webex Meetings

Fixed an issue where ptlnst.exe crashed.

CSCvq79235

3

Webex Meetings

Fixed an issue where users who requested registrant information in a Microsoft Excel file wouldn't receive the information.

CSCvr22207

3

Webex Meetings

Fixed an issue where canceling Personal Room meetings in an email invitation was inconsistent.

CSCvr14168

3

Webex Meetings

Fixed an issue where users couldn't hear that their line was muted, and how to unmute their line.

CSCvq96701

3

Webex Meetings

Fixed an issue where users would get a pop-up that said "The meeting service is temporarily unavailable. Please try again later. Error 20."

CSCvq69907

3

Webex Meetings

Fixed an issue where users received the wrong error message after entering a meeting password incorrectly.

CSCvr12134

3

Webex Meetings

Fixed an issue where accounts got locked after several incorrect password attempts.

CSCvr18900

3

Webex Meetings

Fixed an issue where toll free privileges were enabled for all users' Personal Room meetings, when it was supposed to be enabled for only some users.

CSCvq64335

3

Webex Meetings

Fixed an issue where users had decreased volume with their device.

CSCvq83244

3

Webex Meetings

Fixed an issue where there were spelling errors on Personal Room meeting email templates.

CSCvq79172

3

Webex Meetings

Fixed an issue where if users set their language to Danish, they wouldn't see host key information in their Microsoft Outlook invitations.

CSCvq86249

2

Webex Meetings (Windows)

Fixed an issue where the NBR player experienced memory corruption issues.

CSCvq86152

2

Webex Meetings (Windows)

Fixed an issue where the NBR player was experiencing memory corruption issues.

CSCvq86181

2

Webex Meetings (Windows)

Fixed an issue where the NBR player experienced memory corruption issues.

CSCvq66170

3

Webex Meetings (Mac)

Fixed an issue where Microsoft Outlook crashed after users installed the Webex plugin.

CSCvq03887

3

Webex Meetings (Mac)

Fixed an issue where users couldn't save a meeting to their calendar in Microsoft Outlook.

CSCvr14170

3

Webex Meetings (Mac)

Fixed an issue where users couldn't drag and move Webex meetings in their Microsoft Outlook calendar.

CSCvq74611

2

Webex Meetings (Android)

Fixed an issue where users couldn't see shared Microsoft PowerPoint presentations or whiteboards during a meeting.

CSCvq38957

3

Webex Meetings and Webex Teams

Fixed an issue where meeting participants heard audio fluctuations when Webex Teams users joined the meeting.

CSCvr05039

3

Webex Events

Fixed an issue where users couldn't edit email templates.

CSCvr01704

3

Webex Training

Fixed an issue where Webex Training crashed if over 200 users left the training session at the same time.

CSCvp86415

3

Webex Training

Fixed an issue where session attendees disconnected during breakout sessions.

Bug Number

Severity

Affected Product Area

Description

CSCvs05073

3

Webex Meetings (Windows)

Fixed a security issue where dynamic link libraries were susceptible to attackers.

CSCvs16615

3

Webex Meetings (Mac)

Fixed an issue where Webex Meetings crashed for macOS Catalina users.

CSCvs33417

3

Webex Meetings (Mac)

Fixed an issue where if a macOS Catalina user shared content, other attendees saw the content flicker.

Bug Number

Severity

Affected Product Area

Description

CSCvr08457

3

Webex Meetings

Fixed an issue where users couldn't access the Webex PSTN call-in numbers in the latest country expansion

CSCvr89711

3

Webex Meetings (Mac)

Fixed an issue where MacOS Catalina users couldn't start a meeting because Catalina couldn't check the application for malicious software.

Bug Number

Severity

Affected Product Area

Description

CSCvr24678

3

Webex Meetings (Mac)

Fixed an issue where the word 'participants' in Participants waiting in the lobby was misspelled.

Bug Number

Severity

Affected Product Area

Description

CSCvq79235

3

Webex Meetings

Fixed an issue where meeting hosts could request meeting attendee registration info in a Microsoft Excel document, but the file wouldn't arrive.

CSCvr01704

3

Webex Training

Fixed an issue where Webex Training crashed if more than 200 participants left the session at the same time.

Bug Number

Severity

Affected Product Area

Description

CSCvq80511

3

Webex Meetings

Fixed an issue where users received multiple incoming calls from the same user on their TelePresence or video device.

CSCvq96701

3

Webex Meetings (Windows)

Fixed an issue where users got the error, "The meeting service is temporarily unavailable. Please try again later. Error 20," when starting a meeting.

Bug Number

Severity

Affected Product Area

Description

CSCvq41882

3

Webex Meetings

Fixed an issue where Citrix users couldn't start a meeting.

Bug Number

Severity

Affected Product Area

Description

CSCvq48517

2

Webex Meetings

Fixed an issue where users received an error message if they tried to change the date or time of a meeting.

CSCvq65146

3

Webex Meetings

Fixed an issue where users couldn't access toll free global call-in numbers for a PMR meeting.

CSCvq57209

3

Webex Meetings

Fixed an issue where Webex Meetings crashed.

CSCvq44850

3

Webex Meetings

Fixed an issue where the desktop app crashed if a user used Call Using Computer.

CSCvq60139

3

Webex Meetings

Fixed an issue where users' video would play in slow motion when using a maximized meeting window.

CSCvr12154

3

Webex Meetings

Fixed an issue where CPU usage would increase if a user maximized their application window.

CSCvq67880

3

Webex Meetings

Fixed an issue where users couldn't save a meeting into their Microsoft Outlook calendar.

CSCvr12157

3

Webex Meetings

Fixed an issue where users heard background noise even if other users weren't speaking.

CSCvq55880

3

Webex Meetings

Fixed an issue where Webex Meetings crashed when the app detected a Webex Share device.

CSCvq69456

3

Webex Meetings

Fixed an issue where sites wouldn't update with a new telephone domain.

CSCvq76073

3

Webex Meetings

Fixed an issue where users couldn't play or download recordings.

CSCvq70018

3

Webex Meetings

Fixed an issue where users couldn't schedule or edit a Webex meeting in Microsoft Outlook.

CSCvq77257

3

Webex Meetings

Fixed an issue where Webex Meetings slowed down.

CSCvq68000

3

Webex Meetings

Fixed an issue where a device's application manager would block Webex.

CSCvq63006

3

Webex Meetings

Fixed an issue where IBM Lotus Notes couldn't see the Join button correctly.

CSCvq63224

3

Webex Meetings

Fixed an issue where NBR would resume playing instead of starting again.

CSCvq57195

3

Webex Meetings

Fixed an issue where users couldn't start a meeting.

CSCvq57542

3

Webex Meetings

Fixed an issue where PCN meeting attendees had to sign into a Webex site to join.

CSCvq56279

3

Webex Meetings

Fixed an issue where special characters wouldn't appear in meeting templates.

CSCvq59284

3

Webex Meetings

Fixed an issue where users couldn't sign in to Webex Meetings.

CSCvq48012

3

Webex Meetings

Fixed an issue where the Return to Meeting button wouldn't go away after a meeting ended.

CSCvq46372

3

Webex Meetings

Fixed an issue where new users were created and assigned the wrong country.

CSCvq44321

3

Webex Meetings

Fixed an issue where users were redirected to a Webex site sign in page when joining a meeting from an email invitation.

CSCvq60895

3

Webex Meetings

Fixed an issue where NBR recordings wouldn't work if there were active speakers in a meeting.

CSCvq31588

3

Webex Meetings

Fixed an issue where users couldn't join a meeting.

CSCvp78339

3

Webex Meetings

Fixed an issue where Webex Meetings crashed after users exited the meeting.

CSCvp49997

3

Webex Meetings

Fixed an issue where users joining meetings from video devices connected to the wrong meeting.

CSCvq54771

3

Webex Meetings (Windows)

Fixed an issue where multiple users disconnected from a meeting at the same time.

CSCvq59901

3

Webex Meetings (Mac)

Fixed an issue where users were prompted to log in multiple times.

CSCvq70012

3

Webex Meetings (Mac)

Fixed an issue where users couldn't start a meeting.

CSCvq41298

3

Webex Meetings (Mac)

Fixed an issue where users with Italian set as the default language saw some options that were written in Danish.

CSCvq64956

3

Webex Meetings (iOS and Android)

Fixed an issue where the call dropped after users tapped the call number to dial directly into a meeting.

CSCvq29286

3

Webex Events

Fixed an issue where the post-event survey wouldn't display even if the host chose Display Survey in Main Browser Window.

CSCvq62916

3

Webex Events

Fixed an issue where the Mute meeting control wasn't displaying the correct action.

CSCvs31454

3

Webex Events (Windows)

Fixed an issue where Webex Events crashed after a user shared content.

CSCvq43784

3

Webex Events (Mac)

Fixed an issue where users couldn't start or join an event.

CSCvq67243

3

Webex Control Hub

Fixed an issue where site administrators couldn't select Allow Attendee to Join the Audio Potion of Personal Conference Before Host.

CSCvq71683

3

Webex Site Administration

Fixed an issue where site administrators couldn't assign WebACD queue manager privileges.

Bug Number

Severity

Affected Product Area

Description

CSCvq57267

3

Webex Meetings

Fixed an issue where during a Webex meeting, users' audio faded in and out.

CSCvq38957

3

Webex Meetings and Webex Teams

Fixed an issue where meeting participants heard audio fluctuations when Webex Teams users joined the meeting.

Bug Number

Severity

Affected Product Area

Description

CSCvq74611

2

Webex Meetings

Fixed an issue where Android users couldn't see whiteboards or shared Microsoft PowerPoint content.

Bug Number

Severity

Affected Product Area

Description

CSCvq75566

2

Webex Control Hub

Fixed an issue where after running diagnostics, site administrators received a report stating that users experienced high packet loss during meetings. This information was incorrect, and users didn't actually experience high packet loss.

Bug Number

Severity

Affected Product Area

Description

CSCvq67240

2

Webex Meetings

Fixed an issue where the Webex Meetings plugin for Microsoft Outlook would consume a lot of a computer's CPU.

CSCvq55880

3

Webex Meetings

Fixed an issue where after Webex Meetings detected a Webex Share device, the app crashed.

CSCvq60136

3

Webex Meetings

Fixed an issue where meeting invitations sent by IBM Lotus Notes users were blank.

CSCvq44850

3

Webex Meetings

Fixed an issue where if a user selected Call Using Computer to joining a meeting caused the desktop app to crash.

CSCvq67243

3

Webex Control Hub

Fixed an issue where the option to join a meeting before the host wasn't appearing correctly.

Bug Number

Severity

Affected Product Area

Description

CSCvq62015

3

Webex Meetings

Fixed an issue where after scheduling a meeting on a web browser, the meeting’s e-mail failed to send.

Bug Number

Severity

Affected Product Area

Description

CSCvq56279

3

Webex Meetings

Fixed an issue where special characters in host names made only plain text email templates usable.

CSCvq57542

3

Webex Meetings

Fixed an issue where Pesonal Conference meeting join links required login.

CSCvq55961

3

Webex Meetings

Fixed an issue where users got the error, "Webex Meetings App Service has stopped working. A problem caused the program to stop working correctly. Please close the program."

CSCvq31560

3

Webex Meetings

Fixed an issue where users got the error, "We can't start your meeting" when they clicked on the Start button.

CSCvq54771

3

Webex Meetings (Windows)

Fixed an issue where multiple users got disconnected at the same time.

CSCvq59901

3

Webex Meetings (Mac)

Fixed an issue where keychain access window popped up multiple times.

Bug Number

Severity

Affected Product Area

Description

CSCvq43784

3

Webex Meetings (Mac)

Fixed an issue where users couldn't connect to events.

Bug Number

Severity

Affected Product Area

Description

CSCvq21247

3

Webex Meetings (Mac)

Fixed an issue where users couldn't share content on a 1600 × 900 display.