Unified CM, Webex, Webex Calling Unified CM Webex Webex Calling
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Dec 8, 2020 | view(s) | people thought this was helpful
Webex | Access Call Statistics
During a call, you can access call statistics such as video frame rate, audio codec, packet loss, jitter, and bandwidth usage. An indicator also appears that shows the call environment that you're on (your administrator or support team may need this information for troubleshooting purposes).
During a call, click your profile picture and then choose Help > Show Call Statistics.
You can also use a keyboard shortcut to access the call statistics: Ctrl + Shift + S. For more keyboard shortcuts, see Keyboard Navigation and Shortcuts.
BSCF Call —Your Phone Services are using Calling in Webex (Webex Calling).
CUCM Call—Your Phone Services are using Calling in Webex (Unified CM).
During a call, click Help and then choose Show Call Statistics.
You can also use a keyboard shortcut to access the call statistics: Shift + Command + S. For more keyboard shortcuts, see
Keyboard Navigation and Shortcuts.
BSCF Call —Your Phone Services are using Calling in Webex (Webex Calling).
CUCM Call—Your Phone Services are using Calling in Webex (Unified CM).
Operating System:Android, iOS, Mac, Windows Desktop
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