Check the Audio and Video Statistics of Your Cisco Webex Meeting

WBS33.7 and Later
WBS33.6

For Windows and Mac, go to Help > Health Checker > Audio & Video Statistics.

Health Checker in Windows

For Mac, go to Help > Health Checker.

Health Checker in Mac

From the meeting controls, select the indicator at the top right of your screen.

When you have a poor network connection and your meeting experience is limited, a notification automatically appears.

Click View Health Checker.

On the Health Checker page, you can hover over the health status for more details:

Table 1. Health Status
Color	Health Status	Description
Green	Good	You're able to have the full meeting experience.
Yellow	Poor	Issues may create some limitations for your meeting experience.
Red	Bad	Issues are definitely limiting your meeting experience.

If there is any problem, you can find the summary in the Health Status, along with possible actions to take to remedy the issues. You can also Send Problem Report directly from the Health Checker page.

Go to Audio Video Statistics to see Audio Video Connection and Sharing Content. To see the CPU and memory usage when content is being shared, select Sharing Content.

1	Go to Meeting > Audio & Video Statistics.
2	To see the CPU and memory usage when content is being shared, select Sharing Content.