Release notes for RoomOS software

Some features may not be available on all Webex registered devices. You can refer to this article to check which features are supported on your device.

For information on RoomOS software upgrades and software channels, see the RoomOS software upgrades article.

New features and fixed issues specific for Cisco collaboration devices for Microsoft Teams Rooms are covered in a separate release note.

Announcements

For Cisco collaboration devices for Microsoft Teams Rooms, Microsoft only supports RoomOS software that they have released on Teams Admin Center. RoomOS versions on the Stable channel are therefore not necessarily supported by Microsoft. See: latest RoomOS software version supported by Microsoft.

The latest software version supported by Microsoft: RoomOS 11.21.1.8 1331d453bd3, based on RoomOS October 2024.
We've removed support for gesture recognition from our Desk Series devices.

RoomOS November

November 7, 2024

Software version: RoomOS 11.22.1.7 1eb6bbe23da

AirPlay autoshare in meetings

Ever forget to start sharing into a call when you connect to a device using AirPlay? The new auto share pop-up means you automatically begin sharing into the call after a five seconds right after you connect to the device with the AirPlay PIN.

Read more about wireless sharing with AirPlay.

Changes to AV integrator license

We have removed the AV integrator license requirement for Cisco IP Microphones. You still need an AV integrator license for AES67 and Audio Console.

RoomOS October

October 29, 2024

Software version: RoomOS 11.21.1.10 7103afa7e4f

NOTE: This software version is only available for Webex for Government customers.

Fixed issues:

CSCwm93023 - Devices linked with Webex Edge for Devices show 'Call not encrypted' when encrypted Webex Meeting is started.

October 7, 2024

Software version: RoomOS 11.21.1.4 2a8ad5d61cc

Streamlined "save whiteboard" experience

We're updating the save whiteboard work-flow on Board and Desk Series devices in shared workspaces. With this update, the Save button is easier to find and you can save the whiteboard to a user in the company directory and rename the whiteboard, if needed. We're also adding the option to go to whiteboard.webex.com to view all your boards.

Read more about how to use the whiteboard on Board and Desk Series.

Consume manual captions (CART) from Webex on devices

In a meeting on the Webex App, it's now possible for the host of the meeting to enable manual captions, also known as CART - Communication Access Real-time Translations. This allows the host to assign a manual captioner to the meeting who then generates the live captions. On devices, these manual captions will be consumed and shown on screen, if a user turns on captions on the device.

Fixed issues:

CSCwm52917 - AmbientNoise Level and Sound Level show as -100 on codec with USB microphone.
CSCwm42645 - Table Microphone Pros paired with Codec EQ fail classification in PoE, resulting offline.
CSCwm28893 - Codec EQ unexpectedly wakes from standby state with \leaveStandbyMode Reason: Forced from MessageReceived\.
CSCwm29005 - Audio Console macro crashes when using Music Mode.
CSCwk45916 - Desk Series device incoming media status shown packet loss should default MTU is set to lower than 1500.
CSCwm08527 - Camera not going to set default camera position when it wakes up from standby/restarted.
CSCwm06237 - Room Navigator in stand-alone mode goes into maintenance mode after upgraded to RoomOS 11.17.
CSCwj85377 - After switching MainVideoSource, Codec Pro does not start video after it is stopped.

RoomOS September

September 17, 2024

Software version: RoomOS 11.20.1.7 913a6c7c769

Fixed issues:

CSCwm50758 - DSP is not running on SpeakerTrack 60 camera.
CSCwm49071 - HTTPFeedback and web engine is failing due to TLS errors.
CSCwm51670 - Camera options are not available in Room Types.
CSCwm03535 - Codec does not go into standby after Miracast share for Cisco devices for Microsoft Teams Rooms.

September 9, 2024

Software version: RoomOS 11.20.1.5 2d95ec00b03

Enhanced UX for In-Meeting Controls

We've made a significant UX update for all in-call and meeting controls on Board, Desk, and Room Series devices. This update focuses on improving the user experience without altering any of the existing functionalities. All your familiar meeting and calling features remain intact.

On-premises devices will not update to this new UX in September.

Read more about the device's UI in the get started article.

AirPlay Pin in PiP

When pairing to a device with AirPlay, the pop-up showing the pin code took up the entire device's screen. With this change, the AirPlay pin now appears in a small pop-up in the top right of the screen. This means you can focus on what matters and not lose any context as you pair to your device with AirPlay.

Read more about AirPlay configuration and wireless sharing.

Dual screen support with third-party touch screens

A Cisco codec with dual screen support is now able to use one noninteractive screen and one third-party touch screen.

For dual-screen rooms, we strongly recommend that the screen on the right is configured with touch input.

Multiple active screens are not supported.

Read more about third-party touch screen support.

Cisco booking app support for rooms without Webex calendar

The Cisco room booking app now supports ad hoc reservations for spaces like quiet or focus rooms without requiring a Webex calendar setup, storing the booking status directly on the device.

If the quiet room is configured with hot-desking, the room booking app also reflects the status of the person who is signed in and the duration of the booking on an outside panel. A user can sign in from the panel outside the room and book the space in addition to being able to do this from the Desk Series device inside.

A third-party calendar provider can also send calendar events and use Cisco’s room booking as the user interface. This new capability allows all booking workflows through inside or outside room booking panels.

Support for whiteboarding and live annotation in encrypted meetings

Create and collaborate in confidential meetings: we've added support for whiteboarding and annotating in zero-trust, end-to-end encrypted meetings. Whiteboards you create during such a meeting cannot be reopened.

Read more about whiteboarding and annotation on Board and Desk Series devices.

Join Microsoft Teams Meetings hosted by other tenants with VIMT

You can now get the same VIMT user experience and features when joining any Microsoft Teams Meeting hosted by other businesses instead of using WebRTC Direct Guest Join. With this, you can join scheduled meetings from Cisco devices with OBTP using Hybrid Calendar Service or ad-hoc join with Microsoft Teams button.

The Cisco device has to be a trusted device; cloud registered or linked with Edge for Devices.

All VIMT features are supported, except for no lobby bypass into other tenant’s meetings and joining other live events.

Read more about joining Microsoft Teams Meetings.

Updates to microphone support

We now support connecting one Cisco Table Microphone Pro to a Cisco Room Bar.

Fixed issues:

CSCwk29492 - RoomOS evaluation for CVE-1999-0524.
CSCwm28272 - The standby timer runs out, causing the device to enter standby mode just as a person enters the room, or when someone touches the device, triggering it to exit standby mode.
CSCwm26769 - SIGABRT in main: abort_process, transaction_timeout, HdmiPluginBufferPool size is growing.
CSCwk72332 - Microsoft webRTC call is failing when dialing to a GCCH meeting.
CSCwm11038 - Unable to share content audio in a Webex Meeting unless another device joins the meeting.
CSCwk04636 - Web widget not appearing properly.
CSCwk23681 - Artefacts seen when downscaling presentation with 4k resolutions to 1080p on a Codec Plus.
CSCwk98543 - Device fails to resolve relative/partially-qualified domains.
CSCwk71348 - Error in libdrm_nvdc code from Nvidia causing the device to crash.
CSCwk70371 - OpenSSH CVE-2024-6387: Potential remote code execution.
CSCwk83063 - Dual and triple screen system showing Stack layout as Single screen when sharing content.
CSCwk80392 - On-screen display shows system name is appended with a greater than sign >.
CSCwk71259 - Room Kit does not come out of standby when user enters the room.
CSCwk68566 - Device stuck displaying bootup sequence on monitor after upgrading to 11.16.1.7.

RoomOS August

August 8, 2024

Software version: RoomOS 11.19.1.7 3055d561c16

Improvements to frames experience

Key improvements are:

The new framing-aware grouping for 2–4 people, which prevents people to be shown in multiple cells.
The new framing for 5–6 participants, limiting the number of cells to 2 for a more stable experience.

This improved feature is available on Board Series, Room Bars, and codecs with Quad Camera.

RoomOS July

July 23, 2024

Software version: RoomOS 11.18.1.8 8dc7b79ed48

Fixed issues:

CSCwk72332 - Microsoft WebRTC call is failing when dialing GCCH meeting
CSCwk71259 - Room Kit does not come out of standby when user enters room

July 8, 2024

Software version: RoomOS 11.18.1.6 88e19d15753

You may see the following configuration change on a device's History page in Control Hub. This configuration doesn't have any effect on the device and can be ignored.

Configuration name: Webex > Provisional Activation Service

Value change: Disabled (Default) - Enabled

Hot-desking for Board Series

Hot-desking is now available for Board Series devices, previously only available on Desk Series devices.

Hot-desking on Board Series operates similarly to Desk Series but includes user interface adjustments that are tailored for the Board's form factor. Sign-in is only supported with a QR code. Upon sign-in, users get access to their individual calendars, personal whiteboards, and call history. For this functionality to be available, the workspace scheduling type needs to be set up as hot-desking.

We've added the ability for administrators to set a maximum booking duration for the hot-desking sessions.

We've also added a new configuration that would require users to sign in before they can use the whiteboarding feature on the device. This change allows administrators to add this if it is required by company policy.

Supported devices: Board 55S/70S/85S, Board Pro 55/70, and Board Pro G2.

Read more about hot-desking configuration and use.

Updates to microphone support

We're enabling audio over IP using the AES67 protocol for Board Pro and Board Pro G2. This means that you can connect Shure and Sennheiser microphones digitally to our devices.

We're extending the Cisco Table Microphone support on Board Pro to up to 8 microphones. AV integrator license is required.

RoomOS June

June 12, 2024

Software version: RoomOS 11.17.1.9 8a1fc471c9a

New standby level for Board Pro and Board Pro G2

This feature allows our video conferencing devices to be in the correct power consumption range for each of the new standby power requirement level definitions.

Updated Settings menu

The Settings menu on the device's integrated UI and touch controller is updated to align with the device's visual style.

RoomOS May

May 13, 2024

Software version: RoomOS 11.16.1.7 81e0063ac75

Check in and out of meeting rooms

A significant percentage of meetings result in a ghost meeting, meaning no one shows up and the meeting resources are wasted during the booking. To alleviate this problem, the users who booked the meeting can check in to the meeting when arriving to the room. If no one arrives for the booking and check ins, the meeting room releases the booking and the room is free for use.

Check in and out is available on shared bookable devices and standalone Room Navigator

Read more about configuring room booking inside a room and outside a room.

See people's reactions in their video stream

We all know reactions are one of the best ways to gauge the engagement of your audience in a meeting. With this update, when people who are in your meeting video grid on screen send a reaction into the meeting, that reaction appears on the bottom right of their video stream. Similarly, if someone raises their hand, it will appear in their video and persist until it's addressed.

RoomOS April

May 8, 2024

Software version: RoomOS 11.15.1.8 08c1fed621a

Fixed issues

CSCwj67558 - Devices with more than one screen connected don't update the custom background before next reboot.
CSCwj93803 - An ICMP Packet Too Big message can trigger an undesired change in video MTU size.

April 11, 2024

Software version: RoomOS 11.15.1.6 ab740596da6

Pointing and annotation on wireless content shares and outside meetings

We're extending the functionality of the recently released pointing and annotation on wired content shares in-meeting. You'll be able to point and annotate on wireless content shares (Miracast/AirPlay) in meetings as well as outside meetings on all content share types.

RoomOS March

March 6, 2024

Software version: RoomOS 11.14.1.5 1bf4e96858f

Cross-view

Cross-view is an AI-driven feature that gives you the best view of your meeting. By analyzing the room activity, recognizing speakers and tracking where people are facing, RoomOS automatically chooses the best camera angle throughout the meeting. This way, remote participants can see facial expressions and are included even when the discussion is happening across the table.

All intelligence related to camera switching and control is run locally on the RoomOS device.

Requirements: Room Kit EQ with a Quad Camera or Room Kit EQX, 2 x 4K PTZ cameras, minimum 3 x Table Microphone Pro's (depending on room size). With more than three microphones, you also need an AV integrator license.

Improvements in experience and quality can be expected with future releases.

Read more about how to set up cross-view.

Refresh and branding for room booking

Room booking will be updated to feature a modern and stylish design that accommodates potential customization. It enhances visualization of room availability through state dependent backgrounds using our official background. With this update, users can edit the name of a booking when booking an ad hoc meeting.

You can customize room booking Room Navigators in your workplace with unique backgrounds, logos, and LED colors.

Premium video quality on Cisco collaboration devices in Webex Meetings

Now devices can render higher quality video streams in a Webex Meetings and make better use of pixels on 4K displays. Cisco devices support decoding and displaying up to 4K pixels in a Webex Meeting across 1, 2, or 3 screens. For example devices can to render 5x1080p video streams up from 2 and 12x720p video streams up from 4 with bandwidth set at 20Mbps.

Requirements: Set maximum bitrate to 10-20Mbps

Supported devices: Room Bar Pro, Room Kit EQ/EQX, Room Bar, Desk Pro, Board Pro, Codec Pro, Room Panorama

Read more about bandwidth management on devices.

Visual watermarking on devices

When enabled in Control Hub, visual watermarking persists across all meetings in the organization giving you a secure peace of mind. When you join a meeting on a shared or personal mode device or laptop, you can see the visual watermark with your details across all meeting content.

Watermarking can be used for security reasons when sensitive content is being discussed in a meeting.

Administrators can adjust watermark opacity or add the meeting number in the watermark.

This feature is off by default. To enable, administrators will need to turn on the feature in Control Hub. The functionality to enable in Control Hub will be available by March 20th.

Read more about enabling and use of visual watermarking on devices.

"No audio connected” indicator in meetings

In a Webex meeting on a Cisco device, you now get a little more clarity on the audio status of certain participants. If someone chose to not connect their audio as they joined the meeting, you can clearly see this on your device in both the participant list and name label in their video stream.

Camera presets on Board and Desk Series

Across the portfolio, you can now make camera presets. This allows setting camera angle and zoom, and saving, recalling and editing presets.

Read more about adjusting camera settings manually.

Control of 3rd party peripherals over serial port interface

You can set up your Board, Desk, or Room series device to control third-party peripherals, such as displays, video switches, projectors, or other, through a serial connection. There is a separate set of configurations and commands that apply to outbound serial control.

You must connect to a USB-A port on the device using a USB-to-Serial dongle. We have mainly tested this feature using dongles with the FTDI chipsets, but other USB-to-Serial dongles should also work.

You cannot use the built-in serial port on Codec Pro based devices or the micro-USB maintenance port on other devices.

Not supported on: Board 55/70, Board 55S/70S/85S, Room 55 Dual, Room 70, Room 70 G2, and Room 70 Panorama

Fixed issues

CSCwj43399 - UI Extension button presses no longer trigger action events.
CSCwi74302 - "InternalError: stack overflow" error when trying to save a macro from Control Hub.
CSCwi85696 - On Room Navigator, the day in recent calls might not match actual day.
CSCwj02277 - Devices are unable to join Webex Webinars. Nothing happens after entering the panelist pin.
CSCwj03077 - Reset due to logcollector process.
CSCwj06217 - Video not scaling on the screen after manually toggling resolution.
CSCwi80593 - Booking requested notification shown when it is not supposed to.
CSCwi86352 - Share button disabled on Room Navigator during a call.
CSCwi71784 - Issue with the touch panel share screen when upgraded to RoomOS 11.11.1.
CSCwi75956 - After upgrading to RoomOS 11, touch panel connected to a Board is vertically and horizontally mirrored.
CSCwi69537 - Crash during a call or meeting on Codec Plus based systems.
CSCwi96959 - People count remains 0 when the device is in Standby state, and someone comes in to the room.
CSCwi56754 - Share sources button doesn’t show up on Room Navigator after coming out of standby mode.
CSCwi76512 - Devices that don't support Microsoft Teams Rooms fail to show macros with error “Macros are not available in Microsoft Teams Rooms only mode. Register with Webex to get access to macros.” after upgrade.

RoomOS February

February 14, 2024

Software version: RoomOS 11.13.1.5 2f1a43e2808

Manually choose a camera lens

The device switches between camera lenses based on the activity in the room. We're adding the option to manually select and control any of the device's integrated cameras. You can also create presets for a specific lens.

Selection of a camera lens is available under the manual camera control menu on the following devices: Room Bar Pro, Room Kit EQ, Room Kit EQX, Room Kit Pro, Room Kit Plus, Board Pro, and Room Panorama.

Read more about adjusting camera settings manually.

Embedded apps as shared content

Sharing web applications, such as 3rd party whiteboards, Slido, and timer app, has been available only for Board and Desk Series devices. These shared apps are now also visible on Room Series devices similar to other shared content. You can use the Webex App to interact with the shared app. If both a screen and an embedded app is shared simultaneously, the last share started is shown on the Room Series device.

Read more about sharing embedded apps in a meeting.

Fixed issues

CSCwi86352 - Share button disabled on Room Navigator during a call.
CSCwi69537 - Crash during a call or meeting on Codec Plus based systems.
CSCwi43440 - Device with Webex Calling is not showing PSTN number next to the workspace name.
CSCwi61838 - Presentation through HDMI flickering on Board 70S.
CSCwi57425 - Proxy error diagnostics do not clear after improved HTTP proxy support is enabled.
CSCwi70468 - Contrast on screen or on HDMI out is increased when selfview is on.
CSCwi59976 - Google Chromium WebRTC heap buffer overflow vulnerability (CVE-2023-7024).
CSCwi46092 - Device is not going to sleep when using Miracast in meeting.
CSCwi40812 - USB-C passthrough call on Room Kit EQ has microphone muted even when xConfiguration Audio Input Microphone[1..3] VideoAssociation MuteOnInactiveVideo is set to On.
CSCwi30600 – Far-end not able to hear content audio shared from a multi-screen system in a transcoded call.
CSCwh77757 - Device crashes when joining a Microsoft Teams call.
CSCwi73229 - Classroom mode not switching between PresenterTrack (Stage) and SpeakerTrack (Audience).
CSCwi40692 - Device reboots when running xCommand Systemunit SoftwareUpgrade with URLs longer that 266 characters.

RoomOS January

January 25, 2024

Software version: RoomOS 11.12.1.6 6c205f3b2e5

Simplified configuration of AirPlay

We've simplified the AirPlay configuration for administrators working with enterprise networks.

December 2024

Group and speaker layout

Group and speaker provides multiple views of the same room to be sent into a meeting; one being a group overview and the other a close-up of the active speaker. This provides remote meeting participants the benefit of seeing the full room context, while staying engaged with the active speaker.

In a Webex Meeting on devices running RoomOS 11 you see these two streams as two individual videos in the meeting layout. Webex App users, older cloud-registered devices, and other meeting platforms that are supported on RoomOS devices, the two views are composited into a single video stream. This composite view shows the active speaker as the main video with a mini picture-in-picture (PiP) of the room overview in the bottom-right corner.

Devices that send group and speaker layout:

Room Bar Pro
Board Pro G2
Codec Pro with Quad Camera
Room 70D G2
Codec EQ
Room Kit EQX

Book ahead and look ahead

We're adding the ability to book ahead for the day and view upcoming meetings in workspaces with hot-desking enabled.

AI Assistant in Webex on devices: Catch me up and action items

You can use the AI Assistant in Webex meetings on your device to quickly “Catch me up” or ask, “What are the action items?”. Once the AI Assistant meeting summary is on, then anyone in the meeting can send these prompts. Only the participant that sends the prompt will see the result. The other participants do not see the prompt or the results. There needs to be enough transcript/conversation in the meeting for the prompts to be clickable.

2023

December 13th, 2023

Custom buttons in control panel

Software version: RoomOS 11.11.1.9 282feae77e4

We've added the possibility to place custom UI extension buttons in the control panel on Board, Desk, and Room Series devices. This gives integrators more flexibility when creating custom applications.

Read more about how to set up UI extensions.

Join Microsoft Teams meetings with meeting ID

Software version: RoomOS 11.11.1.9 282feae77e4

Join Microsoft Teams meetings without having to first schedule it in the device’s calendar. Now you have the option to simply enter a meeting ID and meeting passcode for a meeting to join with WebRTC, also referred to as Direct Guest Join.

Read more about joining Microsoft Teams meetings.

Extended microphone support for Board Pro and Codec Pro

Software version: RoomOS 11.11.1.9 282feae77e4

We now have support for additional microphones for Board Pro and Codec Pro.

Board Pro: Up to 3 Cisco Table Microphone Pros.
Codec Pro: Up to 8 Cisco Table Microphone Pros.

November 15th, 2023

The presenter and audience room setup

Software version: RoomOS 11.10.1.8 797ea81be71

The presenter and audience setup enables presenters to engage and inspire their audience in large rooms, and provides a seamless experience regardless of where you join the event from in hybrid events.

We have combined the Classroom and Briefing room setups with new and enhanced functionality. Presenter and audience setup comes with improved intelligent camera switching that is based on voice activity in the room which reduces the number of distractions in the meeting, and keeps the focus on the presenters.

We are also providing new admin resources with a new diagnostics page, enabling the room to be ready at any moment.

Read more about setting up and using presenter and audience room setup.

View full chat panel on devices

Software version: RoomOS 11.10.1.8 797ea81be71

Now when you see a meeting chat notification pop-up on your device, you are able to access that chat and the full meeting chat history directly on your device. Access the full chat panel from the call controls or the meeting chat notification that you see on the screen. To interact with the chat, you must use your Webex app on your mobile or laptop.

October 18th, 2023

Use an additional screen with Desk Pro

Software version: RoomOS 11.9.1.11 718c82a6f42

You can connect a secondary screen to a Desk Pro's HDMI Out connector. This gives more screen real-estate and flexibility in meetings.

The recommended setup is a 4K monitor (16:9), with your primary display as the external monitor. This gives the best experience for a combined computer and in-meeting use.

In meetings, the default is to use the extra monitor only for presentation (to keep an eye-line with people on video). It is possible to configure the extra display for mirroring or additional participants.

Annotation and pointing on live content share

Software version: RoomOS 11.9.1.11 718c82a6f42

The presenter and other participants in the meeting can point and annotate on shared content. You can interact directly with shared content directly from your Board and Desk Series devices without disrupting the flow of the presentation.

This is an additional capability that makes content share more engaging. We're keeping the current snapshot-based annotation as is.

September 7th, 2023

PIN Lock for Desk Series devices

Software version: RoomOS 11.8.1.7 32abe526e52

A 6-digit PIN allows you to lock your personal device for security and privacy reasons. When the device is locked, any sensitive information, such as the user’s calendar, recent calls, whiteboards, is not accessible without unlocking. Any meeting notifications are shown without a meeting subject.

Supported on: Desk Pro, Desk, and Desk Mini in personal mode.

Read more about PIN lock for Desk Series.

Miracast® infrastructure mode

Software version: RoomOS 11.8.1.7 32abe526e52

The current Miracast implementation supports direct mode, using an ad-hoc network between the sender and the RoomOS device.

With the addition of infrastructure mode (MS-MICE), we add flexibility for deployment in dense corporate networks.

By using the network infrastructure for media, there is less risk for signal interference between Miracast and other Wi-Fi traffic.

August 9th, 2023

Meeting zone camera framing

Software version: RoomOS 11.7.1.6 16945c93906

Enable efficient, distraction-free meetings in open spaces and glass-walled meeting rooms by only framing and tracking people in the meeting zone. Manually set boundaries or leverage the intelligence in the device to automatically frame the relevant space.

Read more about setting up a meeting zone in a room.

RoomOS and ThousandEyes integration

ThousandEyes agent that is integrated with RoomOS devices offers network path visibility for active troubleshooting of meetings to pinpoint issues in real time.

Initially the integration supports Webex meetings. Other meeting types, such as Microsoft Teams, are planned for the future.

Disable internal microphone and loudspeaker on Desk Series devices

Software version: RoomOS 11.7.1.6 16945c93906

These configurations disable the internal microphone and loudspeaker on Desk Series devices. When disabled, audio can't be picked up by the internal microphone or played out on the internal loudspeaker if a connected headset is disconnected.

Audio Input Microphone 1 Mode: On/Off
Audio Output InternalSpeaker Mode: On/Off/UltrasoundOnly

People focus layout option on by default

Software version: RoomOS 11.7.1.6 16945c93906

People focus layout option is now on by default. People focus optimizes screen real estate by removing unnecessary background.

July 10th, 2023

Homescreen web widget

Software version: RoomOS 11.6.1.5 1058dcbc695

Homescreen widget makes it possible to place any web content on the homescreen of a RoomOS device. You can use homescreen widgets for branding, corporate messaging, or custom work-flows.

June 12th, 2023

Internal IP address range enforcement

Software version: RoomOS 11.5.1.5 c85aed30d22

From the June 2023 release onward, devices can't access internal IP address ranges outside the ones that we have documented. If you have connected peripheral devices, such as cameras, touch controllers, and more, to the device's other Ethernet ports, make sure that the IP addresses in use are within the documented range.

Read about the allowed IP address ranges in the Ethernet ports section of the newest version of the API guide.

Changes to Proxy Auto-Configuration (PAC)

Software version: RoomOS 11.5.1.5 c85aed30d22

We're changing how Proxy Auto-Configuration (PAC) matching works for pacmanager in RoomOS software. Until now, pacmanager has used ordinary regular expressions for the matching. We are changing the shExpMatch function to use a matching that is similar to the browsers. PAC files specifically written for RoomOS may need to be updated to keep working as intended.

Read more about the PAC change in RoomOS.

Standby hours for Room Navigator

Software version: RoomOS 11.5.1.5 c85aed30d22

Standby hours for Room Navigator helps with energy saving and protects the screen of the Room Navigators where signage, booking, and wake-up on motion detection is activated. Default active hours are 7 a.m.-7 p.m., but these can be configured to suit your workplace's needs.

Read more about Room Navigator as a stand-alone device.

People presence accuracy improvement

Software version: RoomOS 11.5.1.5 c85aed30d22

New accuracy improvements reduce false positives and negatives for people presence. People presence is used, for example, for occupancy metrics in Control Hub's Workspaces and on Room Navigator's in room booking mode. The accuracy improvements give you more reliable information on the use of your meeting rooms.

Available on shared mode devices.

Chat notification settings

Software version: RoomOS 11.5.1.5 c85aed30d22

You can adjust the default for chat notifications on your device to suit your preference. Choose between:

Focused for quiet mode
Preview to see all messages and text
Turn off completely

Available on personal mode devices.

May 2nd, 2023

Changes to Web Proxy Auto-Discovery support

Software version: RoomOS 11.4.1.8 c2c0e269f17

RoomOS devices support Web Proxy Auto-Discovery (WPAD) a method that is used by clients to locate a configuration file without having to enter the URL. We have changed how WPAD support works on RoomOS devices. This may have an impact on your devices.

We have removed upwards domain search and now the devices attempt to download from a single location: http://wpad/wpad.dat. This behavior matches the way how WPAD support in web browsers, such as Netscape and Firefox, works.

Hot-desking: Personal business line with Webex Calling

Software version: RoomOS 11.4.1.8 c2c0e269f17

Now you can get a fully personalized experience not just for meetings but also for calling while hot-desking. When you sign in, the device automatically registers with the Webex Calling directory number that is assigned to you. The device is fully personalized for calling. You can make and receive calls with your caller-id and see your call history in Recents as if it was your personal device.

Available on all Desk Series devices while using Webex Calling service.

March 27th, 2023

Cisco Board Pro 55 and 75 with Microsoft Teams Rooms

Software version: RoomOS 11.3.1.16 f56233da7d5

You can deploy Cisco Board Pro 55-inch and 75-inch models with Microsoft Teams Rooms application. Users get a complete Teams Rooms experience by default. On the Cisco Board Pro, Teams users can enjoy intelligent, built-in device features that help make their meetings more inclusive and productive.

All certified devices are managed in the Teams Admin Center and the new Teams Rooms Pro Management Portal.

Certified devices can also be registered to and managed in Control Hub. If the Board Pro is also registered to Control Hub, users can join Teams meetings and fully-featured Webex meetings back-to-back from the Teams Rooms home screen – with no need to reboot or reconfigure their device.

Hide non-video participants

Software version: RoomOS 11.3.1.10 1e761f985a1

The new layout option allows you to hide non-video participants from your screen. Now you can see more video participants regardless of when they joined the meeting.

Read more about how to hide non-video participants.

Instant meetings

Software version: RoomOS 11.3.1.10 1e761f985a1

Create meetings without a Webex account and without having to schedule through your calendar. With instant meetings, you can walk into a meeting room with a shared device and create a meeting with a tap of a button. You'll then get the meeting information to share with other participants.

February 9th, 2023

Room USB is supported on RoomOS 11

Software version: RoomOS 11.2.1.5 dd101dc1279

Cisco Room USB has gotten a new user interface style in line with our other collaboration devices.

Restyled UI extensions

Software version: RoomOS 11.2.1.5 dd101dc1279

We've updated the visual style of the UI extensions panel to align with the current user interface style.

Increased bandwidth for select Board, Desk, and Room Series devices

Software version: RoomOS 11.2.1.5 dd101dc1279

Select devices can now use more bandwidth which results in improved video quality in a wide range of use cases. Such use case can be any scenario including devices with two screens, content sharing, and meetings with more than two participants. Increased bandwidth noticeably improves the experience when people focus is used. Devices with increased bandwidth threshold will see less impact from issues that are related to network connectivity.

Administrators must enable this by setting the following configurations to the new bit rate:

Conference MaxReceiveCallRate
Conference MaxTransmitCallRate
Conference DefaultCall Webex Rate (Applies only to Webex based calls and meetings)

Available on: Codec Pro, Board Pro, Webex Desk, Desk Mini, Desk Pro, Room 70 Single G2, Room 70 Dual G2, Room Bar, and Room Kit EQ.

January 16th, 2023

Default layouts in meetings

Software version: RoomOS 11.1.1.6 ab49a15fe2f

RoomOS devices now follow the default layout set for meetings for the Webex Site from Control Hub. A default layout creates a consistent meeting experience for your users. The setting applies for people-layouts. When content is shared, the default layout is “Stack”.

Support for Cisco Room Kit EQ

Software version: RoomOS 11.1.1.6 ab49a15fe2f

We have added support for the Cisco Room Kit EQ collaboration bundle. Read more about the product details in the data sheet.

2022

November 30th, 2022

RoomOS 11 experience becomes the default user experience

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

RoomOS 11 gives you a new user experience on Board, Desk, and Room Series devices. The fresh and updated user interface enables new features, and intuitive navigation with swipe gestures.

With RoomOS 11, you get access to the following features:

RoomOS 11 experience is supported on Webex registered devices and devices that are linked with Edge for Devices with cloud-managed software upgrade enabled.

For more information on the basic use of the RoomOS 11 user interface, read the RoomOS 11 experience article.

Join Zoom meetings

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Joining a Zoom meeting on your Cisco device is now easier. A Zoom branded button on the home screen allows you to dial into Zoom meetings.

Experience the Zoom-themed and improved Zoom meeting interface. Meeting controls that were previously available as DTMF commands are now easily discoverable as regular meeting controls.

For more information, read the Enable Zoom meetings and Join Zoom meetings articles.

Apple AirPlay support

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Apple AirPlay's simple sharing experience you know, on Webex devices. Wirelessly connect an iPhone, iPad, or Mac to share your screen, collaborate, and playback audio and video content locally and in meetings.

For more information, read the Configure AirPlay and Wireless sharing with AirPlay articles.

Updates to Room Navigator in room booking mode

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Enable people to find the right room for their next meeting by displaying real-time status and room sensor data outside the room on the Webex Room Navigator booking panel.

We've added occupancy and temperature information to let people decide if they need a sweater or should find another room with more capacity.

For more information, read the Set up a room booking device and Outside room booking articles.

Frames available with Quad Camera

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

With frames camera feature enabled in a meeting room, the camera shows people individually or in groups. Frames has been available on all Board Pro and Room Bar devices and we've now added it to Room Series devices with a Quad Camera.

For more information, read the Frames article.

October 25th, 2022

Webex Assistant for devices available in Portuguese

Release ID: RoomOS 10.20.1.6 d8b09bf5f7b

Portuguese speaking users can now communicate with the Webex Assistant in Portuguese (Portuguese-Portugal and Portuguese-Brazil). The Webex Assistant language follows the language setting on the device. So if you have selected Portuguese as the language for the device, the Webex Assistant listens for Portuguese.

For more information, read the Webex Assistant for devices article.

Persistent camera and microphone access for webview

Release ID: RoomOS 10.20.1.6 d8b09bf5f7b

You can now configure devices to grant permanent access to camera and microphone for defined websites. This is useful for custom setups, such as kiosk mode or web apps, so that the users don't have to allow access through a dialogue every time a call is made.

For more information, read the Add web apps article.

September 12th, 2022

Immersive share support from Webex App to devices

Release ID: RoomOS 10.19.1.1 cbd8b1e5d9e

Devices can consume and correctly render receiver-side immersive share sent from the clients.

When immersive share is initiated from a Webex App, this is now also visible on Webex devices with RoomOS 11experience enabled. Immersive share initiated from a device is still visible on all receiving devices

For more information, read the Immersive share on Desk Series article.

Webex Assistant for devices available in Italian

Release ID: RoomOS 10.19.1.1 cbd8b1e5d9e

Italian speaking users can now communicate with the Webex Assistant in Italian. The Webex Assistant language follows the language setting on the device. So if you have selected Italian as the language for the device, the Webex Assistant listens for Italian.

For more information, read the Webex Assistant for devices article.

August 15th, 2022

Hot-desking with QR code

Release ID: RoomOS 10.18.1.3 f60d4725939

Sign into any Desk Series device configured for hot-desking by scanning a QR code using a mobile phone. Available when RoomOS 11 is enabled on the device.

For more information, read the article on how to Sign in and book your Webex device with Hot desking.

July 11th, 2022

RoomOS 11 user experience for Room Series

Release ID: RoomOS 10.17.1.1 ab490d5db06

The new RoomOS 11 UI Experience gives devices a modernized experience with an app centric navigation paradigm. We wanted to expand the capabilities of our devices and make them into multiactivity devices which can cover all the needs in your workday. With this in mind, it was important to renew our user experience. One of the core changes is the ability of operating system to run multiple apps at the same time.

We released the possibility to opt-in for RoomOS 11 experience for Board and Desk Series at the start of the year. Now we are ready to release it for Room Series. You can toggle on the new user experience for your organization in Control Hub.

Many features we've released in 2022, like Miracast®, people focus, and real-time translations, require RoomOS 11.

Supported on Board, Desk, and Room Series on Webex registered devices and devices that are linked with Webex Edge for Devices with cloud-managed software upgrade enabled.

For more information, read the RoomOS 11 experience article.

People presence on devices

Release ID: RoomOS 10.17.1.1 ab490d5db06

Now you can find out availability of the person from the device itself in all three lists: Directory, Favorites, and Recents. People presence shows availability that is consistent across Webex App and user’s other Cisco Webex devices and phones.

You can set Do Not Disturb or a custom status from the device and the status is synchronized across your other devices and phones.

Available only with RoomOS 11 enabled on Desk Series.

Frames

Release ID: RoomOS 10.17.1.1 ab490d5db06

When several people are together in a meeting room, you can change the camera mode to Frames for a better view of everyone. Frames mode crops away unnecessary space around participants and composes a view where the people appear closer together, evenly sized and at the same eye level, in up to four frames.

Available only with RoomOS 11 enabled on Webex registered Room Kit, Room Kit Mini, and Room 55.

For more information, read the Frames article.

4K content sharing

Release ID: RoomOS 10.17.1.1 ab490d5db06

Webex devices can now share 4K content into Webex meetings. This feature enables use cases where a high-resolution image is needed, such as observing MRI from a patient.

Minimum required bandwidth: 2.8 Mbps

Desk Pro, Codec Pro, Board Pro: Receive: 4Kp15, send: 4Kp15
Room Kit Mini, Room Kit, Room 55: Receive: 4Kp7.5, send: 4Kp7.5
Webex Desk, Desk Mini: Receive: 4Kp15, send: 1080p30

Supported on Webex registered devices and devices that are linked with Webex Edge for Devices.

New reactions experience

Release ID: RoomOS 10.17.1.1 ab490d5db06

Reactions on devices will now show the name of the person who sent the reaction. Reactions have moved from the top right corner of the screen to the lower left corner. These changes are done to provide a consistent experience across apps and devices. If the host disables names in reactions, the devices only render the reactions.

For more information, read the Reactions article.

Embedded apps

Release ID: RoomOS 10.17.1.1 ab490d5db06

Seamlessly interact with webapps inside a Webex meeting, without worrying about logging in or switching context to another tool.

With embedded app support, participants on a Webex device are able to see and interact with apps that have been opened in a call. After the app has been initiated by a participant on Webex App, the device automatically opens and logs you in to the application. Several embedded apps, such as Slido, Miro, and Mural, are available by default.

Available only with RoomOS 11 enabled on Desk and Board Series. Not supported on Desk Hub. Only available for devices in personal mode.

For more information, read the Embedded apps article.

Call from laptop using the Webex device as a web camera

Release ID: RoomOS 10.17.1.1 ab490d5db06

We've added support for using a Room series device as web camera (with loudspeaker and microphone) when you call from your laptop. You need an Inogeni HDMI-to-USB converter in the setup. You can control the camera, adjust the volume, remove background noise, and optimize the audio quality, from the device UI.

Available only with RoomOS 11 enabled.

For more information, read the Call from laptop article.

Set office hours on a Webex device

Release ID: RoomOS 10.17.1.1 ab490d5db06

Setting the office hours on a device lets you switch off always-on features like signage, outside of ordinary office hours. You can also prevent the device from waking up just because it detects motion in the room. Administrators can switch the feature on and off, set the hours, and configure standby and wake-up behavior.

For more information, read the Set office hours article.

June 16th, 2022

Wireless content sharing with Miracast®

Release ID: RoomOS 10.16.1.6 1d075d92585

A solution for wireless content sharing from Windows computers, without the need for a client. Miracast allows for sharing extended desktop, so you can see the presenter view while presenting.

Using Wi-Fi Direct, a direct network connection is established from the computer to the Webex device. This connection lets you share content without the need to connect to guest network or enterprise Wi-Fi.

Available only with RoomOS 11 enabled on Board and Desk Series. Requires that the Webex device is on cabled network.

For more information, read the Configure Miracast and Wireless sharing with Miracast articles.

Noise removal update

Release ID: RoomOS 10.16.1.6 1d075d92585

Noise removal is now on as default on both shared and personal registered devices. We have renamed the option that was previously called "Default" and it's now called "Neutral".

For more information, read the Noise removal article.

May 11th, 2022

Microphone testing and noise removal preview

Release ID: RoomOS 10.15.1.6 10270456893

You can use microphone testing to check that your voice gets picked up properly by the device. It also lets you test the effectiveness of the noise removal settings in your current environment.

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Microphone testing article.

Simultaneous interpretation

Release ID: RoomOS 10.15.1.6 10270456893

Simultaneous interpretation allows meeting attendees to hear the presentation in their preferred language. Using Webex devices, attendees can choose a language and the audio balance between the original audio and the translated audio.

Interpreters and hosts are required to use a Webex client.

Simultaneous interpretation support for devices needs to be enabled on the Webex site. This is rolling out on an independent schedule. Check status.webex.com to see when it will be enabled for your cluster.

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Simultaneous interpretation on devices article.

Translation from more spoken languages

Release ID: RoomOS 10.15.1.6 10270456893

We already support translation from English to 100+ languages with our translation feature. Now we have added support for translation from 12 languages in addition to English. This means that we can translate meetings where any of the following languages are spoken: Chinese Mandarin (Simplified), Chinese Mandarin (Traditional), Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, and Spanish.

Real-time translation is supported as a paid add-on service for Webex Meetings

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Closed captioning article.

April 11th, 2022

Kiosk mode

Release ID: RoomOS 10.14.1.8 caa98bba5fb

Kiosk mode transforms Webex devices to a virtual reception or help-desk. Kiosk mode allows you to replace the home screen experience with a customized web app. This way you can place calls using buttons in the web app, for example to contact a receptionist. The rest of the user interface stays locked, to ensure that the device can only be used for the intended purpose.

Available only with RoomOS 11 enabled on Desk and Board Series. Not supported on Desk Hub.

For more information, read the Kiosk mode article.

Webex Assistant for Devices available in Japanese

Release ID: RoomOS 10.14.1.8 caa98bba5fb

Japanese speaking users can now communicate with the Webex Assistant in Japanese. The Webex Assistant language follows the language setting on the device. So if you have selected Japanese as the language for the device, the Webex Assistant listens for Japanese.

For more information, read the Get Started with Webex Assistant for Devices article.

Resize your image on immersive share

Release ID: RoomOS 10.14.1.8 caa98bba5fb

You can now resize and move your image to better fit the presentation you're sharing using immersive share.

Available only with RoomOS 11 enabled on Desk Series. Not supported on Desk Hub.

For more information, read the Immersive share article.

Alarm detection on Webex Board, Desk, and Room devices

Release ID: RoomOS 10.14.1.8 caa98bba5fb

Using macros and third-party integrations, your Webex Board, Desk, or Room device can detect an external alarm and trigger an event in the xAPI.

IMPORTANT: the alarm detection feature supports T3 alarms only, which is the industry-standard alarm pattern in the United States. It is not guaranteed that your device will detect an alarm. For example purposes only: low microphone levels will block detection. Therefore, you should not rely on this feature to raise awareness of an alarm and it does not replace any other safety and security measures and documentation.

For more information, read the Alarm detection article.

March 10th, 2022

People focus layout option

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

People focus is a layout option that can be applied in any layout family. People focus optimizes screen real estate by removing unnecessary background.

Available only with RoomOS 11 enabled on Desk and Board Series.

People focus is now available to all as a beta feature, which means that you can expect continuous improvement to the experience.

For more information, read the People focus article.

Expanding reaction set and support skin tones

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

Webex devices expand the number of reactions available in meetings and add support for skin tones.

Available only with RoomOS 11 enabled on Desk and Board Series.

For more information, read the Reactions on Webex Rooms article.

Hotdesking for Desk Series

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

Hotdesking allows you to sign in and book any shared Webex desk device with your Webex identity and convert it into a personalized collaboration device. After signing in, you can have a simple meeting join (One button to push) to their calendar meetings and access your whiteboards and recent calls.

Available only with RoomOS 11 enabled on Desk Series.

For more information, read the articles on how to Sign in and book your Webex device with Hot desking and Let users sign in and book a shared device.

RoomOS 11 user experience for Webex Edge for Devices linked devices

Release ID: RoomOS 10.13.1.3 dd7ec0ed589

The RoomOS 11 experience is now available for devices linked with Webex Edge for Devices. One of the core changes with the RoomOS 11 experience is the ability of operating system to run multiple apps at the same time. You can easily switch between a web app, whiteboard, and your ongoing meeting.

Administrators can now toggled on the new user experience for the following devices:

Webex Desk and Desk Pro
Board 55/55S, Board 70/70S, and Board 85S

The RoomOS 11 experience is the default user experience on Board Pro 55, Board Pro 75, Desk Hub, and Desk Mini.

For more information, read the RoomOS 11 experience article.

February 14th, 2022

Real-time translations in Webex Meetings

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Don't speak the language? You can now choose to translate from English to one of the 100+ languages that are supported on the RoomOS Devices. Real-Time Translation is an add-on, and purchase of this feature includes the Webex Assistant subscription.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Closed captioning article.

Closed captioning update

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Closed captions are now available as a separate button in the call controls. This means that all users can get closed captions in the meeting without having to turn on Webex Assistant. With automated closed captions turned on, meetings and webinars become even more accessible for participants who are deaf or hard-of-hearing.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Closed captioning article.

Support for Webex Room Panorama and Room 70 Panorama

Release ID: RoomOS 10.12.1.4 3cf63babf2a

The Webex Room Panorama products are now capable as Panorama video when in 1:1 calls. The far-end Panorama room will be represented across the two 82” screens, bringing the two room together. With directional audio on a powerful speaker system and a dedicated presentations screen, Panorama really demonstrates the power of the Cisco Meeting solution, both in 1:1 calls as well as in multipoint calls.

Open Microsoft OneDrive whiteboards on Webex Desk and Board Pro

Release ID: RoomOS 10.12.1.4 3cf63babf2a

You can now open your Microsoft OneDrive whiteboards directly from the Files button on your device.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Open Microsoft OneDrive whiteboards article.

Persistent web apps on Webex Room Navigator

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Running a third-party web application on a Cisco Webex Room Navigator lets you integrate your company's custom solution for managing room bookings and communicating workplace guidelines and information. The app that you select displays on the Room Navigator’s entire screen, replacing the RoomOS user interface. This feature is supported on Room Navigators that are remotely paired over the network to a cloud registered Room Series device.

For more information, read the Persistent web app article.

Connecting with Webex app through USB-C

Release ID: RoomOS 10.12.1.4 3cf63babf2a

Stay connected with your Webex app all the time when you connect with a USB-C cable to any Webex Desk Series device. It helps in use cases where ultrasound pairing doesn't work, such as when you have closed the laptop lid or when you're in an area with multiple devices. USB-C connection enables a seamless transition from messaging from the Webex app to calling and meeting paired with a Desk Series device.

Requires cloud connectivity and cloud proximity to be enabled.

For more information, read the Connect with a USB-C cable article.

January 13th, 2022

RoomOS 11 user experience

Release ID: RoomOS 10.11.1.1 28d904d97dc

We wanted to expand the capabilities of our devices and make them into multi-activity devices which can cover all the needs in your workday. With this in mind, it was important to renew our user experience. One of the core changes is the ability of operating system to run multiple apps at the same time. You can easily switch between a web app, whiteboard, and your ongoing meeting.

Administrators can now toggled on the new user experience for the following devices:

Webex Desk and Desk Pro
Board 55/55S, Board 70/70S, and Board 85S

The RoomOS 11 experience is the default user experience on Board Pro 55, Board Pro 75, Desk Hub, and Desk Mini.

RoomOS 11 experience is supported on Webex Cloud registered devices.

For more information, read the RoomOS 11 experience article.

Optimize for my voice

Release ID: RoomOS 10.11.1.1 28d904d97dc

We've added a new smart audio option for Board and Desk Series devices. The optimize for my voice audio option only picks up your voice and suppresses the voices of other people talking in a busy environment, such as an open landscape office. It also removes other background noise, such as keyboard clicking, just as the noise removal option does.

This feature is only available when the RoomOS 11 experience is enabled.

For more information, read the Noise removal for Webex devices article.

2021

December 17th, 2021

Advanced software control

By default, Webex devices running RoomOS software are automatically upgraded and be on the latest software. Alternatively, if required, you can choose which of the last 3 RoomOS 10 versions is best suited for your deployment and when to update. This gives you time to test out functionality on a specific validation channel, in your environment, before deploying to the production environment.

For more information, read the RoomOS software upgrades article.

Associate a Webex Edge for Devices linked device with a user

You can now associate a Webex Edge for Devices linked device with a user using the cloud API.

For more information, read the Webex Edge for Devices article.

December 15th, 2021

Join Google Meet meetings on a Webex device

Release ID: RoomOS 10.9.1.1 fb66b80147e

You can use Webex devices to join Google Meet meetings using the web engine and WebRTC technology. There's an integration with hybrid calendar that provides OBTP as the main way to join the calls. You can also join Google Meet meetings using a dedicated button, similar to the Webex button. Just input the meeting code, generated by the Google invite, and join the meeting on demand.

For more information, read the Enable WebRTC to Join Google Meet Meetings and Join Google Meet meetings articles.

Improved pairing for touch controllers

Release ID: RoomOS 10.10.1.1 aa47f0c7e61

You can now create a PIN that makes connecting a touch controller with a device easier. This is particularly useful for large deployments of touch controllers as the administrator creates the PIN code from Control Hub remotely.

For more information, read the Connecting a touch controller article.

Support for Board Pro 55, Board Pro 75, Desk Hub, and Desk Mini

Release ID: RoomOS 10.10.1.1 aa47f0c7e61

We've added support for four new products: Cisco Webex Board Pro 55, Cisco Webex Board Pro 75, Cisco Webex Desk Hub, and Cisco Webex Desk Mini.

For more information, read the get started articles for Board Pro 55 and 75, Desk Mini, and Desk Hub.

November 8th, 2021

Reduced network quality notifications

Release ID: RoomOS 10.9.1.1 fb66b80147e

Sometimes you get reduced media quality in a meeting, but you don’t know if something is happening with your network, or the remote participant’s network. We’ve added notifications that give you feedback that there are problems with your network, and reduced media quality is expected in your current call.

The notifications are different based on the direction of the loss. They tell you if the problems are on the sending side or the receiving side:

Outgoing network issues: Others may be receiving poor audio and video from you.
Network connection issues: You may experience reduced audio and video quality from other participants.

The notification shows up only once during the call.

If the administrator has set UserInterface Diagnostics Notifications setting to Hidden, you won't see the notifications.

These notifications are available for cloud registered devices, and devices linked with Webex Edge for Devices.

October 11th, 2021

Breakout Sessions in Webex Meetings

Release ID: RoomOS 10.8.1.7 e60514b8abc

Hosts or cohosts can split a large meeting into groups where attendees can collaborate and share ideas. When it’s time to wrap up, everyone will be asked to return to the main session. You can now join breakout sessions from your device. Hosts and cohost can manage the breakouts from the Webex Meetings app.

Breakout sessions are available for cloud registered devices, and with Webex Optimized Experience for Webex Edge for Devices.

For more information, read the Breakout Sessions on Webex Devices article.

German Webex Assistant

Release ID: RoomOS 10.8.1.7 e60514b8abc

German speaking users can now communicate with the Webex Assistant in German. The Webex Assistant language follows the language setting on the device. So if you have selected German as the language for the device, the Webex Assistant listens for German.

For more information, read the Get Started with Webex Assistant for Devices article.

September 9th, 2021

Gesture Recognition for Thumbs Up and Down

Release ID: RoomOS 10.7.1.2 05b751884cf

You can use gestures to interact with your Desk Pro. From before, you can raise your hand using gestures. Now you can also send thumbs up and down reaction using gestures. Clap will be supported later.

For more information, read the Gesture Recognition article.

Add Your Own Web Apps

Release ID: RoomOS 10.7.1.2 05b751884cf

It's now possible to add and delete web apps directly from the settings menu of Webex Boards and Desk Pros. You’ll also be informed of the external managed web apps, added by the IT admin from the Control Hub, but won’t be able to edit those.

Direct share is available for cloud registered devices, and for Webex Edge for Devices linked devices with cloud managed software upgrade enabled.

For more information, read the Enable Web App Management and Manage Web Apps articles.

Direct Share from Webex

Release ID: RoomOS 10.7.1.2 05b751884cf

To improve the quality of content sharing, the Webex App prefers to share content directly to the Webex Device through the local network. In setups where direct share isn’t available, the app routes content share media through the cloud.

Direct share is available for cloud registered devices, and with Webex Optimized Experience for Webex Edge for Devices. This change also enables wireless content sharing for CVI calls for cloud registered devices.

Cloud Pairing for Webex Edge for Devices

Release ID: RoomOS 10.7.1.2 05b751884cf

Webex Edge for Devices now allows on-premises devices to use all Webex cloud pairing options for better usability and security. Discover and connect to nearby Webex Rooms by audio (ultrasound), Wi-Fi discovery, or manually by searching for the room name. Visitors can also share content directly from a browser through devices.webex.com, connecting with a guest code—no app required.

This feature is available only when Webex Optimized Experience is enabled.

Network Test from the User Interface of the Device

Release ID: RoomOS 10.7.1.2 05b751884cf

Network test is a simple ping test to check if a video conferencing device is connected to the network. The network test is available both pre-onboarding and post-onboarding.

For more information, read the Network Test article.

Room Navigator Support for 802.1x

Release ID: RoomOS 10.7.1.2 05b751884cf

This security feature will now be supported on the Room Navigator. Support for 802.1x enables a secure connection for customers to authenticate devices on their network. Companies that are security aware now have a way to authenticate their devices in the network.

For more information, read the Configure 802.1x Authentication article.

August 9th, 2021

Rebranded User Interface

Release ID: RoomOS 10.6.1.1 20a28080ecd

Cisco Webex has been rebranded, new icons, new colors! The rebranded user interface is available on Webex Boards, Desk Pro, and Room Series.

We release two themes, “Light” and “Night” which can be selected from Control Hub. The "Light" theme is the default option.

USB Microphone Support for Desk and Room Devices

Release ID: RoomOS 10.6.1.1 20a28080ecd

You can use a USB microphone, or a USB audio interface with your Desk Pro, Room Kit, Room Kit Mini, and Room 55 device. In general, we recommend using the Cisco Webex Table Microphone or Cisco Ceiling Microphone as external microphones. However, some scenarios require, or take advantage from using external USB microphones or USB audio interfaces:

For more information, read the USB Microphone Support article.

End-to-End Media Encryption

Release ID: RoomOS 10.6.1.1 20a28080ecd

Cisco is known by its work put on enterprise security. We always design features with security in mind.

The E2EE project targets to enable customer to be able to hold encrypted meetings providing them and only them control over the encryption keys to make sure no one has access to their meetings.

For more information, read the End-to-End Encryption article.

Notifications in Large Meetings

Release ID: RoomOS 10.6.1.1 20a28080ecd

In large meetings, notifications of people joining and leaving can become disturbing. To make your meeting experience more delightful, we stop notifying by default in large meetings. The new default will show notifications in meetings until it reaches 25 participants. From then on to the end of the meeting, notifications are suppressed.

Administrators can configure to show join/leave notifications with xConfiguration Conference JoinLeaveNotifications.

Guest Share Available in Calls

Release ID: RoomOS 10.6.1.1 20a28080ecd

Forget cables, adapters or installing clients. The WebRTC client share.webex.com allows easy content sharing directly from your browser. With this update, guest sharing is also available when the Webex Room device is in a Webex Meeting.

Available for cloud-registered shared devices, and with Webex Optimized Experience for Webex Edge for Devices

For more information, read the Wireless Guest Share article.

July 1st, 2021

Cisco Proximity for Cloud-Registered Devices

Release ID: RoomOS 10.5.1.1 e8cbc758d40

The Webex app works with both on-premises and cloud-registered devices, enabling wireless sharing, device control, and easy meeting join. Now also Cisco Proximity can connect to both on-premises and cloud-registered devices. We recommend deploying Webex app where possible. Where it's not possible, Cisco Proximity provides a lightweight and device-centric alternative without infrastructure dependencies.

For more information, read the Cisco Proximity 4.0: Cloud Pairing article and https://proximity.cisco.com/.

Webex Assistant for Devices Available in French and Spanish

Release ID: RoomOS 10.5.1.1 e8cbc758d40

Webex Assistant for Devices is now available in French and Spanish in addition to English. With Webex Assistant for Devices, you can use your Cisco Webex Boards, Desk Pro, and Room Series devices hands free.

For more information, read the Get Started with Webex Assistant for Devices article.

Add Custom Notifications on Webex Boards

Release ID: RoomOS 10.5.1.1 e8cbc758d40

You can now add a short text string to the bottom left corner of the screen on Webex Boards. This can be, for example, instructions on customized calling or information about a local support contact.

For more information, read the Add a Custom Notification article.

June 1st, 2021

Open an Existing Space on Personal Mode Webex Boards and Desk Pro

Release ID: RoomOS 10.4.1.1 85ff0a04877

Personal Mode users can now open a Webex space from their app and access their content. This allows, for example, saving whiteboards in your personal space.

For more information, read the Open a Space on a Device article.

Gesture Recognition for Raise Hand

Release ID: RoomOS 10.4.1.1 85ff0a04877

You can now use gestures to interact with your Desk Pro. By raising your hand physically in front of the device, the raised hand indicator shows up in the meeting for you. When the camera has detected your hand, you see a confirmation circle screen. Keep your hand raised until the circle completes in order to raise hand. If you lower your hand before the circle completes, the action is canceled.

For more information, read the Gesture Recognition article.

Shape Recognition

Release ID: RoomOS 10.4.1.1 85ff0a04877

Shape recognition can now understand arrows and curves so that whiteboarding sessions are more beautiful, frictionless, and easier to understand. If the shape recognition isn’t toggled on before drawing the shape, long pressing the shape recognizes it.

Read more about using the whiteboard on Webex Boards and Desk Devices.

Reactions in Meetings

Release ID: RoomOS 10.4.1.1 85ff0a04877

Reactions gives you an easy way to show engagement in a meeting without taking the focus away from the presentation. For presenters, reactions provides live feedback from the audience, making presenting feel interactive. You can send reactions from the React button in the call controls, where you also find option to raise hand. A collective stream of reactions show in the upper right corner of the device

For more information, read the Reactions in Meetings article.

Outside Room Booking with Room Navigator

Release ID: RoomOS 10.4.1.1 85ff0a04877

Room booking with the Cisco Webex Room Navigator is now also available outside the room. The wall mount features a colored light strip which allows users to clearly see room availability from far away. Users can also book the room spontaneously and see the room’s calendar for the day.

For more information, read the Outside a Room Booking and Set Up Room Navigator as a Room Booking Device articles.

May 19th, 2021

Host Control to Turn Off Video

Release ID: RoomOS 10.4.1.1 85ff0a04877 and RoomOS 9.15.4.12 67a93d56abf

Webex meeting’s hosts can turn off participants video on demand. This can help in situations where the remote end is disturbing the meeting without their knowledge, or the remote end is not capable of turning their video off themselves.

For more information, read the Turn Off Your Video article.

April 15th, 2021

New Layout Menu

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

Now you can see the same layout names and icons whether you're using a Webex device or a Webex app. This change was introduced in February for the Webex Board, and is now available on all room and desk devices.

For more information, read the Change the Screen Layout in a Call article.

Keyboard Languages

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

The keyboard on Touch 10, Room Navigator, and integrated touch interfaces support more languages. The keyboard language follows the language settings for the user interface. The user interface language can be selected from the Settings menu of the device.

For more information, read the Change Language on a Room or Desk Device article.

Immersive Share from Desk Pro

Release ID: RoomOS 10.3.1.2 a911d5664c8

With Immersive Share, you can hold engaging presentations by placing yourself on top of any content on your computer. The presentation and video is sent in the content stream, so you stay in focus until you stop sharing. Immersive Share is available on Desk Pro from the virtual backgrounds menu.

For more information, read the Immersive Share article.

5x5 Grid Layouts

Release ID: RoomOS 10.3.1.2 a911d5664c8

Larger grid layouts let you see more of your colleagues and work contacts face to face. 5x5 grids became available for all transcoded meetings in January. Now you can get up to 5x5 layout when you switch on the Grid layout on Room Series, Board Series, and Desk Pro.

For more information, read the Video Stream Layouts article.

Layouts for Dual-Screen Devices

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

We've improved the available video layouts for dual-screen devices. Prominent shows a large active speaker on one monitor, and a 5x5 grid on the second screen. Grid layout shows all participants in equal size, with maximum 3x4 and 3x4 participants. This change is currently only for switched meetings. There’s an upper limit of 25 visible video streams.

For more information, read the Video Stream Layouts article.

Host Controls for Raised Hand

Release ID: RoomOS 10.3.1.2 a911d5664c8 and RoomOS 9.15.3.13 e8923dc6f18

Sometimes we see that participants forget to lower their hand after they have asked their question. This makes it harder for the host to keep track of the raised hands. Now the host and cohost can lower a participant's hand and lower all hands.

For more information, read the Host Controls for Raise Hand article.

Camera Control on Room USB

Release ID: RoomOS 10.3.1.2 a911d5664c8

Webex devices auto frame the person in front of the device, but sometimes you want to focus on an object or specific area of the room. Now you can manually control the camera on Room USB devices with a TRC6 remote control. You can use the remote control to pan, tilt, and zoom the camera.

For more information Room USB, read the Get Started article.

March 15th 2021

Webex Edge for Devices: Change in Minimum Software Version Requirement

Webex Edge for Devices requires up to date software to maintain Webex connectivity. Starting in March 2021, Cisco Webex is moving to a new Certificate Authority, IdenTrust Commercial Root CA 1. Due to this change, customers who are managing their device software upgrades manually must upgrade their devices to minimum CE 9.14.5 and preferably CE 9.15 at the earliest in order to be supported by Webex Edge for Devices.

For more information, read the Software Upgrade Requirement for Webex Edge for Devices. For more on Webex Edge for Devices, see Webex Edge for Devices.

In-Room Booking

Release ID: RoomOS 10.2.1.3 886f017f09c and RoomOS 9.15.2.12 c379560982f

With in-room booking, you can extend your booking or book a room for a spontaneous meeting. If the room is available, you can use a touch controller, Touch 10 or Room Navigator, to book the room. If Webex Assistant is enabled, you can book the room with voice commands.

Read the articles on in-room booking for Touch 10 and Room Navigator and for Webex Assistant for more information. On how to enable in-room booking, see Enable In-Room Booking For Shared Mode Webex Rooms

Noise Removal for DX70 and DX80

Release ID: RoomOS 9.15.2.12 c379560982f

Noise removal is available for the DX70 and DX80 to make meetings from home or other environments with annoying background noises such as keyboard clicks, traffic, and the neighbor’s renovation. With BabbleLabs’ advanced AI, we distinguish and filter out the noise from the voice, to elevate communication.

Read the Noise Removal on Webex Rooms article for more information.

New Host and Cohost Capabilities

Release ID: RoomOS 10.2.1.3 886f017f09c and RoomOS 9.15.2.12 c379560982f

Host and cohost can accept everyone waiting in the lobby by tapping one button.

Read the Admit All Particpants to Meetings article for more information.

February 15th 2021

Shape Recognition in Whiteboards

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Tidy up your drawings on the Webex Board and desk devices. Your freehand squiggles can now be turned into perfect common shapes automatically, with shape recognition on the Webex Board and desk devices.

Read more about using the whiteboard on Webex Boards and desk devices.

Webex Optimized Experience for Webex Edge for Devices

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Devices linked with Webex Edge for Devices get the full optimized Webex Meetings experience when connecting to Webex meetings. The devices continue to use SIP for internal dialing and when connecting to external services.

Read the Webex Optimized Experience for Webex Edge for Devices article for more information

Layout Selection on Webex Board

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

New to the Webex Board – Get the same experience as our other Webex room devices and choose the layout that makes sense for your meeting – including Grid View, Active speaker and more.

Read the Video Stream Layouts article for more information.

Request Mute/Unmute

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Streamline meeting house-keeping items. The meeting host can send a request to a muted participant to unmute without having to say it in front of everyone in the meeting.

Read the Mute All Participants During Meetings article for more information.

Change In-Meeting Roles from Your Device

Release ID: RoomOS 10.1.1.2 bd0d2b72f94 and RoomOS 9.15.1.11 9c47f567d66

Late for your next meeting, but the team is still deep in discussion? Now you can change in-meeting roles from your Webex device. This feature allows you to make someone else the host of your meeting directly from a Webex room device. This way you can leave the meeting without ending it for everyone, as someone else takes over your role as the host.

Read the Change Roles During a Meeting on Webex Room and Desk Devices article for more information.

Closed Captions in Meetings

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

Toggle on closed captions in Webex meetings and never miss a word that's being said. Closed captions are available when Webex Assistant for Meetings is added to the meeting.

Read the Closed Captioning on Webex Rooms article for more information.

WebApps in Calls

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

The WebApps you've been using in local meetings are now available in calls. You can have your remote teams on a call working on a kanban board directly, moving around tasks, and editing text from a Webex Board or a Desk Pro. After the meeting it’s finished, there’s no need to take a picture, and go to your laptop to redo all the work.

Read the Share a Web App on Webex Boards and Desk Pros article for more information.

Improved Share on Desk Pro

Release ID: RoomOS 10.1.1.2 bd0d2b72f94

When you're using a Desk Pro as a computer monitor, it's now easier to control what you see. When you're in a call, tap the Desk Pro screen to see a picture-in-picture preview of your computer screen. Maximize to see your computer full screen, or tap Share in call to share.

January 18th 2021

Change in Software Versions

From January 2021 RoomOS 9.15 and later only supports DX, MX, and SX Series products. Board, Desk, and Room Series products are using RoomOS 10.0 and later only. This change is automatic with the January 2021 software update. For more information on new software releases, check the following articles:

RoomOS 10 Known and Resolved Issues

RoomOS 9 Known and Resolved Issues

Cloud-Managed Software Upgrades for Webex Edge for Devices

With cloud-managed software upgrades, your Webex Edge for Devices linked devices get automatically upgraded when a new RoomOS software version is available. Read the Cloud-Managed Software Upgrade for Webex Edge for Devices article for more information.

Raise Hand in Meetings

Release ID: RoomOS 10.0.1.2 e54a985715f and RoomOS 9.15.0.8 b47fa2eaf80

Use the Raise Hand button in a meeting to let others know you want to ask a question or to comment on the discussion. Read the Raise Hand in a Meeting on Webex Rooms article for more information.

Far-End Camera Control

Release ID: RoomOS 10.0.1.2 e54a985715f and RoomOS 9.15.0.8 b47fa2eaf80

You can control far-end cameras when you're in a meeting where one or more of the other devices have a remotely controllable camera. Read the Far-End Camera Control from Webex Rooms Devices article for more information.

Transcoded Layouts for DX, MX, and SX Series Devices

Release ID: RoomOS 9.15.0.8 b47fa2eaf80

Cloud-registered DX, MX and SX Series devices calling in to Webex meetings now receive the transcoded meeting experience and layouts, including 5x5 Grid view.

Read the Video Stream Layouts article for more information.

2020

Improved User Interface for Wi-Fi Setup

Release ID: RoomOS 2020-11-27 d43c34aee86

On all devices that support a Wi-Fi connection, the Wi-Fi setup interface has been improved to simplify configuration. You can now access the Wi-Fi settings and see detailed information about network status, even when you're in a call.

Read more about configuring the Wi-Fi setup and viewing network status, here.

Show Active Speaker Indicator

Release ID: RoomOS 2020-11-27 d43c34aee86

A blue outline now appears around the active speaker's video frame or site label, making it easier to identify who is actually speaking during a meeting. This is particularly helpful in larger grid views and in meetings with participants who have joined as audio-only.

Broadcast Mode

Release ID: RoomOS 2020-11-27 d43c34aee86

You can configure a device to output a clean video stream. In this mode the indicators, notifications, and controls are removed. There will be a separate configuration to remove name labels later. This mode is aimed at broadcasting and recording services where you only want to pass on the video to your viewers.

Upload custom icons for UI extensions

Release ID: RoomOS 2020-11-27 d43c34aee86

You can now upload custom icons for Panels or Action Buttons from the User Interface Extension Editor in the web portal.

Web Portal User Interface Changes

Release ID: RoomOS 2020-11-11 40a133064c6

The web portal has been updated to align with the visual style of Control Hub. A vertical menu with tabs has been introduced and there is a search box to help you find the moved settings. Visual improvements have been made to the Macros Editor, the UI Extensions Editor, and the Audio Console.

Add Your Title to Your Name Label

Release ID: RoomOS 2020-11-11 40a133064c6

You can now add your title below your name label when you sign up for face recognition. You can also add your title if you have already signed up. Read here how to sign up and add your name label and title.

Floating Content Controls on Webex Boards and Desk Devices

Release ID: RoomOS 2020-11-11 40a133064c6

A new floating toolbar is available, giving you a quick access to sharing options, annotations, and touch redirect.

Black Canvas

Release ID: RoomOS 2020-11-11 40a133064c6

You can change between black and white canvas when you’re using the whiteboard. Read this article for more information.

4x4 Participants Shown in Grid View Layout

Release ID: RoomOS 2020-11-11 40a133064c6

The Grid View layout now shows up to 4x4 meeting participants. Grid View is the default layout that appears when a user joins a Webex meeting from a Cloud-registered Room or Desk series device.

A 4x4 Grid View requires a minimum call rate of 2Mbit.

Additional Host and Co-Host Functionality on Paired Devices

Release ID: RoomOS 2020-11-11 40a133064c6

When you’re hosting or co-hosting a meeting and paired with a device from your Teams client or Webex 40.11, the device becomes a co-host too. This means the device will support some additional options it doesn’t otherwise have. For example, as a co-host you can mute some or all participants, lock and unlock the meeting, and end the meeting for everyone or just for yourself. Read more about co-hosting functionality, here.

USB Forwarding

Release ID: Room OS 2020-10-26 d97b604b745

You can connect a USB mouse and/or keyboard to your Desk Pro, and use them for your laptop. Read more about it here.

Noise Removal

Release ID: Room OS 2020-10-26 d97b604b745

Use the new noise removal capability to filter out distracting noises from your environment in meetings. For more information, see Noise Removal for Webex Boards, Desk Pro, and Room Series.

Whiteboard Overview on Webex Boards and Desk Devices

Release ID: RoomOS 2020-10-05 c1b06c8ee79

You can zoom out up to 10x to get a better overview of the entire whiteboard.

Mute All Participants During Meetings

Release ID: RoomOS 2020-10-05 c1b06c8ee79

As a host, you can mute all participants during a meeting on your Webex device. Read here for more information about this feature.

Updates for Webex Edge for Devices

Release ID: RoomOS 2020-10-05 c1b06c8ee79

We've added the following features for devices linked with Webex Edge for Devices running CE9.14.2 and later:

Support for logs management from Control Hub
Support for Microsoft Teams meetings with video integration and WebRTC

To read more about Webex Edge for Devices, see the Webex Edge for Devices article.

Join Microsoft Teams Meetings with Cisco Webex Video Integration for Microsoft Teams

Release ID: RoomOS 2020-10-05 c1b06c8ee79

Webex devices and participants with devices in Personal mode invited to a Microsoft Teams meeting can join the meeting directly from their devices with One Button to Push (OBTP) or by dialing into the meeting. Read more about joining Microsoft Teams meetings here.

Transfer Host and Leave a Meeting on Webex Devices

Release ID: RoomOS 2020-10-05 c1b06c8ee79

By transferring the host, you can leave a meeting you are hosting and let the other participants continue without you.

Personal Mode Devices Pairing

Release ID: RoomOS 2020-10-05 c1b06c8ee79

You can make call and share content wirelessly from the Webex Teams App to your Webex device in personal mode. Check Share Content Wirelessly to Webex Devices and Make a Call from Webex Devices with the Webex Teams App for more information.

Music Mode

Release ID: RoomOS 2020-08-31 a4fd41aa839

You can now turn on Music mode in a call when it's important to hear the full range of live music. This can be used for remote music lessons, testing musical instruments, and other similar scenarios. Read more about Music mode in this article.

Manual Camera Control for Desk Pro and Webex Boards

Release ID: RoomOS 2020-08-31 a4fd41aa839

In addition to the automatic Best Overview, you can now change the camera view on Desk Pro and Webex Boards manually. See this article to learn how to use manual camera control on these devices.

Mute Other Participants During Meetings

Release ID: RoomOS 2020-08-31 a4fd41aa839

As a host, you can mute anyone during a meeting directly from your Webex device. This feature is available on desk devices and devices with a touch controller. See this article to learn how to do it.

Call Information for Recent Calls

Release ID: RoomOS 2020-08-31 a4fd41aa839

You can now easily find the call information for a recent call in the Call menu. Read this article for more information.

Configure the Cleanup Timer on Webex Boards and Desk devices

Release ID: RoomOS 2020-08-06 118dbf07142

You can decide when the whiteboards and website data stored on your device are deleted. See this article to learn how to configure the timer, and this article to know how to end your session by deleting all whiteboards and browsing data.

Add Web Apps Directly from Control Hub

Release ID: RoomOS 2020-08-06 118dbf07142

You can set up web apps on Control Hub and launch them from your Webex Board or Desk Pro's home screen. Read this article for more information.

Join a Microsoft Teams Meeting from Webex Boards, Room Devices, and Desk Pros with WebRTC

Release ID: RoomOS 2020-08-06 118dbf07142

Webex devices and participants with devices in Personal mode invited to a Microsoft Teams meeting can join the meeting directly from their devices with One Button to Push (OBTP). Read this article to learn how to join the meeting and this article to learn how to set up WebRTC.

Search for Personal Rooms

Release ID: RoomOS 2020-06-25 44a3904313a

You can now search for Personal Room from your device. Tap Join Webex and search for Personal Room with a name or an email address.

Lock Personal Meeting Rooms

Release ID: RoomOS 2020-06-25 44a3904313a

As a host, you can lock and unlock personal meeting rooms by selecting the lock button. This feature is available on desk devices and devices with a touch controller.

Updated Call History on Devices in Personal Mode

Release ID: RoomOS 2020-06-25 44a3904313a

The call history on your device is now the same as your call history on Webex Teams. This is available for devices in personal mode.

Whiteboarding on Desk Devices in Personal Mode

Release ID: RoomOS 2020-06-25 44a3904313a

You can now create and edit multiple whiteboards before saving them to a Webex Teams Space or sending them by email. Check the updated whiteboarding article for desk devices in personal mode.

New Features for Webex Edge for Devices

Release ID: RoomOS 2020-05-06 cf2befca38d

We've added the following features for devices linked with Webex Edge for Devices running CE9.13 and later:

Support for Cisco Webex Control Hub configuration management
Easy join Personal Rooms with user search
Real-Time Media Metrics when joining Webex calls

To read more about Webex Edge for Devices, see the Webex Edge for Devices article.

Remote Monitoring Option Key Required for Taking Screenshots of Whiteboards and Digital Signage

Release ID: RoomOS 2020-05-06 cf2befca38d

To take screen-shots of the whiteboards and digital signage, you now need to add Remote Monitoring option key from the local web interface. Without the Remote monitoring option key, the screen-shots will be gray if whiteboarding or when digital signage is on-screen.

With the Remote Monitoring option key installed, you can take screen-shots of:

Touch user interface
On-screen menus, buttons, and notifications
Whiteboards
Digital signage

Without the Remote Monitoring option key installed, you can take screen-shots of:

Touch user interface
On-screen menus, buttons, and notifications

Default Mode for HTTP Clients is Changed to HTTPS

Release ID: RoomOS 2020-05-06 cf2befca38d

The default mode for HTTP clients has changed from “HTTP+HTTPS” to “HTTPS”. This means that the experience when launching the web portal of a device may change. Devices are shipped with a certificate that is signed by a trusted CA that is not trusted by browsers. Install a trusted certificate on the device to secure the communication between your computer and the device.

To read more about adding certificates, see the Add Certificates article.

Activity Indicators on your Devices

Release ID: RoomOS 2020-04-06 dbcdd81ba03

You can see the avatar of the participant or the initials of the device using the whiteboard, so you can follow who is drawing or annotating. Read this article for more information.

Webex Room USB is Now Available

Release ID: RoomOS 2020-04-06 dbcdd81ba03

We have added support for Webex Room USB. Webex Room USB is a smart video conferencing solution for huddle spaces, and is compatible with any collaboration vendor. Read the Webex Room USB article for more information.

Webex on Flip is Now Available

Release ID: RoomOS 2020-03-20 8a845789ad6

We have added support for Webex on Flip. Webex on Flip combines the video conferencing capabilities of a Cisco Webex Room Kit Mini with the cocreation capabilities of a Samsung Flip digital whiteboard. Read Webex on Flip article for more information.

Join Your Personal Room Meetings from a Personal Device

Release ID: RoomOS 2020-02-24 4fe8516fb6e

You can now join your Personal Room meetings from your personal mode device in just a couple of steps. Read Start a Personal Room Meeting from a Personal Mode Device for more information.

WebGL is Supported on Webex Boards and Room Devices

Release ID: RoomOS 2020-02-24 4fe8516fb6e

WebGL is an experimental feature and might change in the future. WebGL is disabled by default but can be enabled on the web interface of the device. Read Best Practices For Using the Web Engine for more information.

Hide Meetings Details on Your Devices

Release ID: RoomOS 2020-02-24 4fe8516fb6e

You can hide scheduled meeting titles on Webex Boards, and Room and Desk devices. Follow the configuration described in Hide Meetings Details on Webex Boards, and Room and Desk Devices to set it up.

Wireless Guest Share

Release ID: RoomOS 2020-01-31 85237a267b4

With wireless Guest Share from devices.webex.com you don't need to use cables or download a Webex app to share locally.

To read more about Guest Share, see the Wireless Guest Share article.

Share Wirelessly in a Call to a Personal Mode Devices

Release ID: RoomOS 2020-01-31 85237a267b4

You can now share wirelessly in a call from your Cisco Webex Teams app to your personal mode device.

To read more about wireless share, see the Wireless Share to Personal Mode Devices article.

Manage RoomOS Software on Control Hub

Release ID: RoomOS 2019-12-16 285a7f8edd1

On the Manage RoomOS Software page on Control Hub, you can find information about the current and the next software release. You can also read about the release cycles and find links to the release notes. From the customer view on admin.webex.com, go to Devices > Software.

Webex Edge for Devices

Release ID: RoomOS 2019-12-16 285a7f8edd1

You can use Webex Edge for Devices to link your on-premises devices to the Cisco Webex cloud service. This gives you access to select cloud features, while your registration, device management, calling, and media services remain on-premises. You can manage cloud services and get device diagnostics from them in Webex Control Hub.

To read more about Webex Edge for Devices, see the Webex Edge for Devices article.

2019

Annotate Everywhere

Release ID: RoomOS 2019-12-16 285a7f8edd1

You can now annotate on web pages and files you share on a Webex Board. This works similarly to annotating on presentations. You can save the annotations for later reference to a Webex Teams space or send them by email.

Save Your Work on DX70 and DX80

Release ID: RoomOS 2019-12-16 285a7f8edd1

You can save your whiteboards and annotations to a Webex Teams space or by email just as you have previously done on Webex Boards. Save your work is available for shared DX70 and DX80.

Read more about saving your work in Save a Whiteboard from Desk Devices to Cisco Webex Teams and Send a Whiteboard from Desk Devices by Email articles.

New Whiteboarding Workflow

Release ID: RoomOS 2019-12-16 285a7f8edd1

We’ve updated the icons in the whiteboard menu to make working on your content easier. Saving options are more visible and you have the option to save your work to an existing space.

Companion Mode

Release ID: RoomOS 2019-11-04 464775546f8

With companion mode, you can set up one Room Series device and one Webex Board to work as a combined system. Use the room device to make calls and the board for whiteboarding. Shared content is shown on both devices, and the whiteboards are shared to the room device automatically in calls.

Touch Redirect

Release ID: RoomOS 2019-11-04 464775546f8

Touch redirect enables you to control your laptop from a Webex Board screen when the laptop is connected with an HDMI and a USB cable. Touch redirect is available for laptops running Windows 10. It also works with other operating systems if the operating system supports touch commands.

Touch redirect only works outside a call.

Touch redirect is supported on Webex Board 55S, Webex Board 70S, and Webex Board 80S.

Read Wired Touch Redirect from Webex Boards for more information.

Add Participants to an Ongoing Call or Meeting

Release ID: RoomOS 2019-11-04 464775546f8

You can add other devices or Webex Teams users to an ongoing call or a meeting. Read Add a Participant to an Ongoing Call or Meeting From Your Room or Desk Device for more information.

Updated Layout on Webex Boards

Release ID: RoomOS 2019-10-19 97e3752c67a

Webex Boards are updating layouts to improve the call experience. The active speaker and the PiPs will now have separate places on the screen. The PiPs will no longer overlay the active speaker area. This allows the active speaker to always be in full view and improves the visual hierarchy of the screen.

Name Labels

Release ID: RoomOS 2019-09-26 14326fc8c9f

Name labels help people in your organization to get to know each other better. By adding face recognition and name labels to meetings, people get a chance to associate names with faces. Face recognition is used to create name labels for all participants that have signed up in the beginning of the meeting. And after that the name label is visible for the active speaker.

When you are in a call or a meeting on a Room Series device or a Webex Board that is Webex registered, your name label is visible for the receiving end. You can see the name labels of those who have signed up if you are calling from a DX, SX, MX, or Room Series device or a Webex Board that is Webex registered.

Check out how to sign up for face recognition in the Sign Up for Face Recognition and Name Labels article.

Read about how to enable name labels for your organization in the Enable Face Recognition and Name Labels article.

Redo Option for Whiteboarding

Release ID: RoomOS 2019-09-12 ee4956daae7

A Redo button is now available on Webex Boards and Desk devices to bring back what you just removed from your whiteboard. The redo button appears after tapping the undo button. For more information, read Use the Whiteboard on Cisco Webex Board and Use the Whiteboard on Cisco DX70 and DX80.

Opening Files Stored in OneDrive or SharePoint Online from Files Activity

Release ID: RoomOS 2019-09-12 ee4956daae7

Microsoft OneDrive or SharePoint Online files that you have shared in a Webex Teams space can be viewed on Webex Boards. Open the Webex Teams space on a board, access the documents from the Files Activity, and keep working on them from your Webex Board. The Web Engine has to be enabled in order for this feature to be available. Read Enable the Web Engine on Webex Boards to learn how to set it up. Once configured, take a look at this article to learn more about opening Onedrive or Sharepoint Online files on Webex Boards.

Two-Way Whiteboarding

Release ID: RoomOS 2019-09-12 ee4956daae7

You can collaborate on one whiteboard from different Webex Boards in Webex Meetings meetings.

Advanced Configurations Available on Control Hub

Release ID: RoomOS 2019-09-12 ee4956daae7

You can now access advanced configurations for individual room and desk devices and Webex Boards directly from Control Hub. Read more about how to use them in the Advanced Configurations article.

Stickies on Webex Boards

Release ID: RoomOS 2019-08-28 7980d1cd53c

You can create, edit, and move stickies on your whiteboards and annotations on Webex Boards.

To find out more about stickies on Webex Boards, take a look at this article.

Open Web Apps from Webex Boards

Release ID: RoomOS 2019-08-28 7980d1cd53c

You can now create macros to open web apps on Webex Boards. This way you can access apps such as Jira, Miro, Office 365, and Google docs directly from your board. To read more about how to use macros, take a look at the Use of Macros article.

If you are using a Webex Board with a Touch 10 controller, the web apps show up only on the Touch 10.

Changes to the Network Settings Menu

Release ID: RoomOS 2019-08-16 3dac3cfa60c

The network settings and information are now available in the same menu on the device’s user interface. The settings that are available have not been changed.

New Pen Sizes for Whiteboarding and Annotating

Release ID: RoomOS 2019-07-02 a37dc2ce640

You can now choose between three different pen sizes when whiteboarding and annotating on Webex Boards and Desk devices.