Before you begin

Single number reach (office anywhere) must be set up for your location by your administrator.

1

Go to https://settings.webex.com and select Webex Calling.

2

From the calling user portal, go to Call Settings.

3

Toggle on single number reach (office anywhere).

4

Mark the checkbox if you would like to enable contact calling from the directory tab.

5

Click Add Personal Number to add a phone number to be used as your single number reach (office anywhere) number.

6

Enter the Name and Phone Number.

As soon as you add a phone number, the number is active. To deactivate, uncheck the box next to the phone number.

7

Click Incoming Call Options to enable any of the following settings for this phone number:

  • Do Not Forward Calls—Your calls aren't forwarded, even if you have call forwarding enabled.
  • Answer Configuration—When someone calls you, they're prompted to press a key before being connected. Use this option if you want your callers to know that their call is automatically going to your single number reach (office anywhere) number.
  • Call Control—You can use your system's feature access codes on your single number reach (office anywhere) devices.
  • Enable Feature Codes— You can access the system call control features such as call hold and call forward via Feature Access Codes using the device specified.
8

Click Save.


 

You can add another personal number by clicking Add Another Personal Number. Follow the previous steps.

Example

Want to see how it's done? Watch this video demonstration on how to set up and configure the single number reach feature in the calling user portal.