Breakout session feature limitations:

  • Meetings that use end-to-end encryption aren't supported.

  • Meetings Virtual Desktop Software doesn't support managing or joining breakout sessions.

  • Attendees' names show in the main Chat drop-down list even if they join a breakout session.

  • If there are network connection issues, breakout session participants return to the main meeting when they reconnect.

  • If you assign the host role to someone who's using a version earlier than WBS40.9, the breakout sessions will end.

  • Only one host or cohost can have the Breakout session assignment dialog open at a time.

  • If a meeting’s audio connection type is Use VoIP only and the site administrator has not enabled the Collaboration Meeting Room option for the host, Breakout sessions will be unavailable in the meeting controls.

  • Q&A is not supported in breakout sessions from the Meetings mobile app.

Current limitations which will be addressed in a following release:

  • iPad users can't ask all to return to the meeting.

  • iPhone participants can't be moved or exchanged to another breakout session after the breakout sessions have started.

The following features aren’t currently supported while participating in a breakout session (to be addressed in a following release):

  • People Insights profile and the notes taker role

  • Webex Assistant for Meetings

  • Closed captioning

  • Recording breakout sessions

  • Sharing web browser

  • Sharing multimedia

  • Sharing a file using the Open and Share option

  • Sharing iPhone or iPad screens (Mac-only feature)

  • Annotation and Whiteboard on Windows and Mac (iOS and Android only feature)

  • Remote control

  • Live streaming

  • Polling

  • Saving chat

  • Users who join from the Meetings web app can’t share content

Devices

The following known issues and limitations apply when using devices in Meetings breakout sessions.

  • Support for breakout sessions is only available on Webex Cloud Connected Devices and Webex Edge Devices configured for Webex Optimized Join mode.

  • Supported Webex devices must have Room OS 10 software.

  • Breakout sessions are not supported on older Webex devices, such as the DX, SX and MX-series.

  • Pre-assignment to breakout sessions for personal mode devices is not supported. Users on personal mode devices will have to be manually assigned to their intended breakout sessions.

  • When breakout sessions are set up to let participants choose any session, users on devices will not be able to choose the breakout session they want to join.

  • When a user on the Meetings app is in a breakout session and they try to pair with a device that is already in a breakout session, a "device busy" message is shown.

  • Users on devices cannot ask for help when in a breakout session.

  • Broadcast messages sent by the host are not visible on devices.