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Konfigurer push-to-talk for brugere og arbejdsområder
Lad specifikke brugere behandle deres bordtelefoner som en envejs- eller tovejs-samtaleanlæg.
Push-to-talk forbinder brugere i forskellige dele af din organisation. Du kan for eksempel oprette en liste over kundeservicerepræsentanter, der kan chatte med Jim i telefonsamtalen ved hjælp af push-to-talk på deres telefoner. På den måde kan repræsentanterne hurtigt chatte med Jim om ting såsom lager og leveringsplaner.
Configure push-to-talk for users
1 |
Sign in to Control Hub, and go to . |
2 |
Vælg en bruger, og klik på fanen Opkald. |
3 |
Go to the Between-user permissions section and then choose Push-to-Talk. |
4 |
Check Auto answer calls to allow this user's phone to automatically answer the push-to-talk calls. The auto-answering works only with the primary device of the user. |
5 |
Vælg forbindelsestypen:
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6 |
Choose the access type:
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7 |
From the drop-down, choose your Allowed or Blocked lines list and then click Save. Let people in the allowed list know that they can use their desk phone to communicate with users that have push-to-talk enabled. They can press *50 and then enter the extension of the user they want to use push-to-talk with. |
Configure push-to-talk for workspaces
Før du begynder
1 |
Sign in to Control Hub, and go to . |
2 |
Select a workspace and click Calling. |
3 |
Go to the Workspace permissions section and then choose Push-to-Talk. |
4 |
Check Auto answer calls to allow this workspace's phone to automatically answer the push-to-talk calls. The auto-answering works only with the primary device of the workspace. |
5 |
Vælg forbindelsestypen:
|
6 |
Choose the access type:
|
7 |
From the drop-down, choose your Allowed or Blocked lines and then click Save. Let people in the allowed list know that they can use their desk phone to communicate with workspaces that have push-to-talk enabled. They can press *50 and then enter the extension of the workspace they want to use push-to-talk with. If you're a location administration, you can add only the users and workspaces pertaining to your assigned locations to the allowed or blocked list. |