Supported devices for Webex Calling

IP Phones

The following Cisco IP Phones support Webex Calling:

• Cisco IP Phone 6800 Series Multiplatform Phones (Audio phones—6821, 6841, 6851, 6861, 6861 Wi-Fi, 6871, 6871 with color display)

• Cisco IP Phone 7800 Series Multiplatform Phones (Audio phones—7811, 7821, 7841, 7861) See the note.

• Cisco IP Phone 8800 Series Multiplatform Phones*

  • Audio phones—8811, 8841, 8851, 8861

  • Videophones—8845, 8865, 8875

To migrate Enterprise phones to Webex Calling, check the following:

• Supported phone model

• VID

• Device eligibility

Your Cisco multiplatform device must run software version 11.3.1MES5 or later.

On-board Cisco Multiplatform devices with Cisco Webex cloud. See Webex Features available on Cisco MPP devices for details.

Desk Phones

• Cisco Desk Phone 9841

• Cisco Desk Phone 9851

• Cisco Desk Phone 9861

• Cisco Desk Phone 9871

DECT Phones

Cisco IP DECT 6800 Series with Multiplatform Firmware

• Cisco IP DECT 6823 Handset

• Cisco IP DECT 6825 Handset

• Cisco IP DECT 6825 Handset Ruggedized

• Cisco IP DECT DBS 110 Base Station

• Cisco IP DECT 210 Base-Station

For Webex Calling/Wholesale, these offers apply:

• Cisco IP DECT DBS 110 supports Single Cell deployments only with Repeaters.

• Cisco IP DECT DBS 210 supports Single, Dual, and Multi-Cell deployments with Repeaters.

Wi-Fi phones

Webex Calling supports these Wi-Fi phones:

• Cisco 840

• Cisco 860

Conference Phones

Webex Calling supports these conference phones:

• Cisco IP Conference Phone 7832

• Cisco IP Conference Phone 8832

• Polycom SoundStation IP 5000

• Polycom SoundStation IP 6000

Analog Telephone Adapters (ATAs)

• ATA191 Multiplatform

• ATA192 Multiplatform

• VG400 ATA

• VG410 ATA

• VG420 ATA

• AudioCodes MediaPack 1288 and124E. On the Webex Calling platform, the MP-124E only supports 17 ports due to the mandatory encryption requirements.

• The following AudioCodes MP2xx device models are supported:

  MP-202

  MP-202R

  MP-204

  MP-204R

ATAs connect non-IP devices, such as analog phones, fax machines, and overhead paging systems, to your network and allow them to act as Webex Calling devices.

The following phone accessories support Cisco IP Phones with Multiplatform Firmware:

• Cisco Headsets

• Jabra Headsets

• Wall mount kits

• Key Expansion Modules (Cisco IP Phone 6851, 8851, 8861, and 8865)

Use the following SKUs when you order an expansion module for a multiplatform phone:

• Cisco IP Phone 6851—CP-68KEM-3PCC=

• Cisco IP Phone 8851, 8861, and 8865—CP-8800-A-KEM-3PC=, CP-8800-V-KEM=, CP-8800-A-KEM=

• Cisco IP Phone 8851, 8861, and 8865—CP-8800-V-KEM-3PC=, CP-8800-V-KEM=, CP-8800-A-KEM=

Key Expansion Module Limitations

Use Audio (A version) and Video (V version) Key Expansion Modules interchangeably on supported devices, with these limitations:

• Use key expansion modules that are connected to multiplatform phones to monitor line overflow and manual long-press, speed-dial assignment.

• Key expansion modules connected to multiplatform phones only support default background images.

• Key expansion modules are used as overflow for Webex Calling and keys can’t be assigned. If an administrator assigns more monitored lines than the phone can handle, the line status overflows to the key expansion module. For more information, see Cisco IP Phone 6800 Series and Cisco IP Phone 8800 Series Multiplatform Phones.

Webex Calling platform supports the following Room, Desk, and Webex Board Series. Some of these devices support native SIP registration. The devices that support native SIP registration also supports the Webex Calling features that are defined in the Webex Calling Feature Support Matrix.

For more information about these devices, go here.

Devices that support native SIP registration to the Webex Calling platform:

• Cisco Webex Desk Pro

• Cisco Webex Board 55

• Cisco Webex Board 55S

• Cisco Webex Board 70

• Cisco Webex Board 70S

• Cisco Webex Board 85

• Cisco Webex Room 55

• Cisco Webex Room 55 Dual

• Cisco Webex Room 70

• Cisco Webex Room 70G2

• Cisco Webex Room Kit

• Cisco Webex Room Kit Mini

• Cisco Webex Room Kit Plus

• Cisco Webex Room Kit Plus Precision 60

• Cisco Webex Room Kit Pro

• Cisco Webex Desk

• Cisco Webex Desk Mini

• Cisco Webex Desk Hub

• Cisco Spark Board 55

• Cisco Room Navigator for Table

• Cisco WebEx Codec Plus

• CS Codec Pro - stand alone

• Spark Room Kit unit

Devices that don't support native SIP registration to the Webex Calling platform:

• Cisco DX70

• Cisco Webex DX80

• Cisco Webex Room Phone

• Cisco TelePresence SX10 Quick Set

• Cisco TelePresence SX20 Quick Set

• Cisco TelePresence SX80 Codec

• Cisco TelePresence MX200 G2

• Cisco TelePresence MX300 G2

• Cisco TelePresence MX700

• Cisco TelePresence MX800

• Cisco Webex Share

• Cisco Desk Camera 4K, Carbon Black

• Cisco DX70 - GPL (for registration to VCS, Unified CM)

To activate your Desk, Room, or Webex Board device on Cisco Webex, the device must run the software version CE8.3.4 or later for RoomOS, depending on the device type.

Use a TRC6 remote control with the SX20 as the TRC5 isn’t supported.

IP Phones (desk phones)

The following Yealink Phones support Webex Calling

• T3 Series Phone: T33G, T34W

• T4 Series Phone: T41S, T42S, T43U, T46U, T46S, T48S, T48U, T40G

• T5 Series Phone: T53W, T54W, T57W, T58A/T58V, EXP 40/50

  Control Hub supports T58A and T58V models through the T58V device type.

The following Poly Phones support Webex Calling

• VVX 101, 150, 201, 250, 301, 311, 350, 401, 411, 450, 501, 601

• SoundStation 5000, 6000

• CCX 400, 500, 505, 600, 700
• Edge 100, 220, 300, 320, 350, 400, 450, 500, 550

Conference Phones

The following Yealink Conference Phones support Webex Calling

• CP920, CP960

• CP925, CP965

The following Poly Conference Phones support Webex Calling

• TRIO Series: 8300, 8500, 8800

Customer-Managed

Door Phones/Intercoms, Speakers, and Pagers

Algo Supported Models

IP Speakers & Horns

• 8180 (G2), 8186, 8188, 8189, 8190 & 8190S, 8196, 8198

IP Pager Adapter

• 8301, 8373

IP Strobe Lights

• 8128 (G2), 8138

IP Doorphones/Intercoms

• 8028 (G2), 8063, 8201, 8300

IP Controllers

• 8300

Singlewire/Informacast Supported Models

• Singlewire Fusion

  CyberData's Webex Calling Solution Endpoints

2N Supported Models

• IP Style, IP Verso, IP Force, IP Solo, IP Base, IP Safety (Audio), SIP Speaker, SIP Speaker Horn, IP Indoor Contact, IP Indoor View, IP Indoor Talk

Grand stream Supported Models

• GDS3710, GDS3705, GSC3510, GSC3505, GSC3615, GSC3610, GSC3629

CyberData devices

For a list of supported devices, see CyberData's Webex Calling Solution Endpoints.

Axis Supported Models

• Axis Phones, Intercom, and Paging devices

Yealink DECT and Handset

The following Yealink and DECT Headsets support Webex Calling:

• Bases - W52B, W60B, W70B, W56B

• Handsets - W52H, W56H, W73H, W59R

Yealink W56P

DECT

30 September 2024

Poly Sound Station Ip 5000/6000

IP Phones

31 March 25

Poly VVX 101/201/301/311/401/411/501/601

IP Phones

31 March 26

Yealink SIP-T42S

IP Phones

31 March 27

Yealink SIP-T46S

IP Phones

31 March 27

Yealink SIP-T48S

IP Phones

31 March 27

Yealink SIP-T40G

IP Phones

30 September 27

Yealink W52P

DECT

30 September 27

Yealink CP920/CP960

Conference Phone

30 June 28

Yealink W60P

DECT

30 September 28