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July 18, 2024 | 7053 view(s) | 11 people thought this was helpful
Error: 'Your Webex Service Site Cannot be Accessed. Please Check the URL and Network Connection' when editing an Audio Only meeting.
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ISSUE
Users report an error message, 'Your Webex Service Site Cannot be Accessed. Please check the URL and Network Connection,' when attempting to edit an Audio-Only meeting in Outlook. This issue prevents users from changing their scheduled audio meetings, which can disrupt planned conferences.

RESOLUTION
Editing audio meetings scheduled before the change to Personal Conferencing is impossible. To correct the issue, delete and reschedule the audio conference.

CAUSE
Recent changes to the Webex Personal Conferencing service trigger the error. These changes can affect meetings scheduled before the updates were implemented, leading to issues when users try to edit these meetings.

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