The Cisco Headset 521 and 522 features a detachable inline controller.

The inline USB controller makes it easy to use basic call features.

When you have an incoming call, you hear the ringtone in your headset.

On the inline controller, press Call the call button.

Press Up up or Down down on the inline controller.

Hold Call the call button on the inline controller until you hear a tone.

Press Mute the mute button on the inline controller.

Press Call the call button twice on the inline controller.

Press Call the call button once on the inline controller.

If you have an incoming call, the headset answers automatically.

Call control functions on the Cisco Headset 561 and 562 are found on the headset ear cup.

1

Hold Call the call button on your headset for 4 seconds. You hear a tone indicating headset status.

2

Do one of these actions.

  • Hold Call the call button for 1 second to turn the headset back on.
  • Place the headset on the base.

Press Call the call button on your headset.

Use Volume the volume controls on your headset.

Do one of these actions.

  • Press Mute the mute button on your headset.
  • You can also mute yourself with the mute button on the multibase.

Do one of these actions.

  • Hold Call the call button on your headset until you hear a tone.
  • Place your headset on its base.

Press Call the call button on your headset twice.

While on a call, press Call the call button on your headset.

  • If you have an incoming call, the headset answers automatically.
Make sure you place on hold or end any active calls before your switch sources. Active calls are not automatically placed on hold when you change sources on the multibase.

Do one of these actions:

  • Press Callthe call button on your headset.
  • On the multibase, press the source button for the incoming call.

 
Active calls don't automatically go on hold when you change sources on the multibase. Make sure you place on hold or end any active calls before you switch sources. Active calls do automatically hold when you press Callthe call button on your headset.