a user interacting with various Webex bots in different messaging spaces
Examples of Cisco-developed bots in use

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots present information within in various ways. Bot cards make it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

See Buttons and Cards for your Webex App.

Report any issues on the bot with cards to devsupport@webex.com.

Add the Confluence Cloud bot to a space

Before you begin

You need to have administrator privileges for your team's Confluence Cloud account.

1

In the space, go to People, and then click Add people .

2

Enter the Confluence Cloud bot's name, confluencecloud.bot@webex.bot, and then press Enter.

The bot sends a confirmation message.
3

Click Link Confluence Account.

4

Enter the following information:

  • Connection label—This is your name for the connection.
  • Email—This must be the email address you use to sign in to Confluence.
  • API token—You can create one at https://id.atlassian.com/manage/api-tokens.
  • Domain—This is the domain where you sign in to Confluence (for example, https://workspace.atlassian.net).

Webex App notifies you that your connection is successful.

Manage Confluence notifications

Before you begin

You need to have administrator privileges for your team's Confluence Cloud account.

1

In any space where the bot has been added, enter help and press Enter.

2

Click Manage Notifications. The bot sends back a link for you to open in a web browser.

3

Click the link to open a list of all the spaces where both you and the bot are members.

4

To create a notification for a space, click Add New Notification under that space, enter a name for the notification, add filters, and then click Save.

Find a Confluence page from a space
1

In any space where the bot has been added, enter help and press Enter.

2

Click the buttons to see pages you've worked on or viewed in the past. For example, you can click Created by Me to see a list of pages you created.

3

Click the page you want to open in your web browser.