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  • Article
    November 25, 2019 | 661 view(s) | 1 people thought this was helpful
    Hold Calls with Your Cisco Headset 500 Series

    You can easily hold, answer, and end multiple calls with the Cisco Headset 500 Series call controls.

      • 520 and 530 Series
      • 560 Series

      Place a Call on Hold and Resume a Held Call

      1

      Press Call the call button on the inline controller.

      2

      Select the call you want to resume.

      3

      Press Call.

      Put a Call on Hold and Answer an Incoming Call

      Press the call button once.

      End a Call and Resume a Held Call

      1

      Hold Call the call button until you hear a tone.

      2

      Select the call that you want to resume.

      3

      Press Call once.

      End a Call and Answer an Incoming Call

      1

      Hold Call the call button until you hear a tone.

      2

      Press Call once.

      Put a Call on Hold and Resume a Call

      1

      Press Call the call button on your headset.

      2

      Select the call that you want to resume.

      3

      Press Call.

      Hold a Call and Answer an Incoming Call

      Press Call the call button once.

      End a Call and Resume a Held Call

      1

      Hold Call the call button on your headset until you hear a tone.

      2

      Select the call that you want to resume.

      3

      Press Call.

      End an Active Call and Answer an Incoming Call

      1

      Hold Call the call button until you hear a tone.

      2

      Press Call the call button once.

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