Differentiated Service helps you to receive the uninterrupted flow of call data. This takes precedence over any other data. This option is enabled by default so that your call is not interrupted.
This option is enabled by default. We recommend not to disable this option unless you're experiencing issues in the following scenarios:
You can hear or see other parties, but you cannot be heard or seen
You are experiencing unexpected Wi-Fi disconnection issues
Disabling differentiated service for calls may degrade audio and video quality.
Before you begin
Contact your Administrator if you cannot find this option in Cisco Jabber for Android client.
Go to Settings.
Go to Audio and Video.
Tap Enable Differentiated Service for Calls.