For the Webex Education Connector system status, go to: https://status.educonnector.io/.

July 2020

July 1, 2020

New Recordings Tab in Virtual Meetings

We’ve moved recordings to a new Recordings Tab within Virtual Meetings. The Recordings Tab lists all recordings for meetings initiated from within the Webex Education Connector. The new Recordings Tab also resolves previous issues with Recordings syncing to the Webex Education Connector.

May 2020

May 19, 2020

Additional Functionality on the LMS Integration Admin Panel


The Admin Panel is only available in Canvas, Moodle, D2L, and Sakai.

We've added the following options in the Admin Panel so that LMS administrators can define LMS site-wide settings:
  • Office Hours: Admins can make office hours available or unavailable to instructors.

  • Non-instructor roles creating meetings: Admins can disable the ability for non-instructor roles to create meetings.

  • Custom Support URL: Admins can specify their own custom support URL in place of the standard Webex Education Connector support URL.

Modifications to Virtual Meetings

We've modified the format of the time zone when scheduling a meeting so that it's is more consistent with the formatting in Webex.

April 2020

April 13, 2020

LMS Integration Admin Panel


The Admin Panel is only available in Canvas, Moodle, D2L, and Sakai.

We've added the Admin Panel in the Setup tab for each course in Webex Education Connector.

LMS administrators can use the Admin Panel to define feature availability for all courses in the LMS, and see usage across all courses. Take a look at the tabs in the Admin Panel below:

Settings—LMS administrators can specify which features to enable for instructors and students in the Webex Education Connector.

Analytics—View top level metrics for usage within the Webex Education Connector.


Webex site administrators can access all site-wide analytics from Site Administration or Control Hub.

Virtual Meetings—View all virtual meeting recordings for meetings initiated within the Webex Education Connector.

March 2020

March 28, 2020

Status Page

We're providing a status page to inform customers of any downtime: https://status.educonnector.io.

Design Update

The new look and feel matches the Webex Meetings and Webex Teams experience.

Improved Webex Teams Onboarding Experience

When an instructor enables Webex Teams, a team for the course is automatically created.

Improved Classroom Collaboration Performance

Fixed an issue where users saw messages, "Unable to load space" or "Conversation not available" when switching spaces.

Canvas: Team Creation per Section

When instructors launch Classroom Collaboration in Canvas for the first time, a team for each section is automatically created. This way students can interact within the course team, or within the team specifically for their section. For instructors who are already using Classroom Collaboration in Canvas, a new team will be created for each section upon the next synchronization.