When you are in a room with a Cisco Webex Room Device, your Webex app automatically connects with it. Once the connection is established, you can use the app to start calls on the room or desk device, and share your screen wirelessly.

You can see if the app is connected, when the device name shows up on your space list. On the desktop app, they are on the bottom of your space list. On your mobile app, the devices show up on the top of the list. Select the device name and Share Screen to start sharing your desktop with others.



Turn on automatic connection on your app if it has been turned off. You can find it under Preferences on your desktop app and under Advanced settings on your mobile app.

When you turn off the app or leave the room, your app gets disconnected from the device. Disconnecting can take up to two minutes.

The app discovers devices by listening for an ultrasound signal, or by detecting nearby devices based on Wi-Fi information. The Wi-Fi discovery works if your Webex admin has enabled it.

The app, and connecting to a room or desk device, works with both Windows and Mac, and most Android and iOS devices.


  • Turn on automatic connection on your app if it has been turned off. You can find it under Preferences on your Mac and Windows app, and under Advanced settings on your iPhone, iPad, and Android app.

  • Allow recording on your iPhone, iPad, and Android device.

  • For the automatic connection to work, you can only have one room or desk device that uses ultrasound in a room.