You can upgrade the Webex Calling common area workspace license to professional workspace license in Control Hub. Upgrading the license maintains the existing settings of the workspace and gives access to additional calling features.
To find out more about the features that are available with the common area workspace and professional workspace licenses, see Features available by license type for Webex Calling.
Before you begin
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Once you've upgraded a workspace to the professional workspace license, you can't downgrade to a common area workspace license.
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After upgrading to the professional workspace license, if you want to switch to another subscription, the new subscription also takes the professional workspace license. You can't downgrade to a common area workspace license.
| 1 |
Sign in to Control Hub, and go to . |
| 2 |
Choose a workspace to upgrade the license for. |
| 3 |
Under the Calling tile, click the gear icon |
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Choose Cisco Webex Calling and click Next. If you've multiple subscriptions, all your subscriptions appear. |
| 5 |
Click the Calling service, select the Webex Calling check box and choose Professional workspace. |
| 6 |
Click Save. |
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