The Bang & Olufsen Cisco 980 is a wireless headset that uses Bluetooth connectivity to pair with Cisco soft clients and devices. The headset features full call control and music playback capabilities in addition to powerful noise cancellation and ambient audio enhancement systems for use in a busy office environment.
The B&O Cisco 980 comes with the Cisco Headset USB HD Adapter for use with devices that don't offer a reliable Bluetooth solution. The headset can also connect to devices via the included USB cable. The USB cable also acts as a charging cable and can connect to any powered USB adapter.
In addition to elite sound and call quality, the B&O Cisco 980 also features seamless integration with the Webex App, Cisco Jabber, and the Webex Desk Pro.
For detailed product information, see https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headsets/bang-olufsen-980-ds.html.
Use the following checklist for the best set up experience:
Connect your headset through any of the following methods:
Table 1. B&O Cisco 980 connection options
Your Bang & Olufsen Cisco 980 can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two devices at once.
The Cisco Headset USB HD Adapter allows for an easy plug-and-play, wireless experience. You can also use the adapter with devices that don't have a reliable Bluetooth option.
Use the included USB cable for a wired audio connection. You can also charge your headset while it's in use.
You can use the included 3.5 mm audio cable to connect to a non-wireless device or if your headset battery is low.
You can't control music playback or answer calls through the 3.5 mm cable.
Use the following table for a quick look at the Bang & Olufsen Cisco 980 controls.
Play and pause music
Double-tap either ear cup
Answer a call
Double-tap either ear cup
Pres the Mute button on the left ear cup
Swipe up on the right slider
Swipe down on the right slider
Active noise cancellation
Swipe down on the left slider
Swipe up on the left slider
The B&O Cisco 980 has two LEDs on the right ear cup. One LED shows the headset status, and other shows the battery strength.
The status LED is situated between the right slider and the Power button.
- Solid white—Headset on
- No light—Headset off
- Solid Blue (5 seconds)—Bluetooth connected/disconnected
- Flashing Blue—Bluetooth pairing mode
- Solid Red (5 seconds)—Bluetooth pairing failed
- Solid Red—Microphone muted
- Flashing Red—Factory reset
- Flashing Green—Software update
Battery indicator (cable is connected)
The battery indicator is located next to the USB-C port.
- Solid green—Headset is fully charged
- Flashing orange—Headset is charging
- Flashing red—Charging error
Battery indicator (cable is disconnected)
- Solid red—Low battery (10%-2% remaining)
- Flashing red—Very low battery (less than 1% remaining)
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