Let people take multiple calls at once. With call waiting, users can place a call on hold to answer a different call. When you are on an active call, a tone alerts you to an incoming call and you can choose to answer or ignore the call.
Enable call waiting for Webex Calling users
1 |
From the customer view in https://admin.webex.com/, go to Users and select the user that you want to turn on call waiting for. |
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2 |
Select Calling and choose Call handling. |
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3 |
Turn on Call Waiting.
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Enable call waiting for workspaces
1 |
From the customer view in https://admin.webex.com/, go to Workspaces and select the workspace that you want to turn on the call waiting service. |
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2 |
Select Calling and choose Call handling. |
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3 |
Turn on Call Waiting.
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